commercetools
Cloud-native commerce infrastructure with APIs for building modular, AI-powered shopping experiences
- Vendor
- commercetools GmbH
- Also known as
- commercetools
Available worldwide · Popular in: US, GB, DE
What is commercetools?
A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system.
commercetools pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Order-based pricing model. Contact sales for quote.
Premium
Contact sales- Premium Support with enhanced SLA and priority support
- Audit Log Premium for tracking changes
- Advanced B2B APIs with Business Units and role-based permissions
- Performance testing add-on
- HIPAA compliance add-on
Add-ons
- Premium Support
- Audit Log Premium
- Advanced B2B APIs
- Additional regions and connectors
- Performance testing
- HIPAA compliance
What commercetools does
The capabilities that matter for e-commerce platforms, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Platform type
- Hosted all-in-one SaaS
- Open-source
- ✗
- Self-hostable
- ✗
- Free / open tier
- ✗
- Transaction fees beyond plan
- ✗
- Payments model
- Built-in + BYO gateway
- Headless / API-first storefront
- ✓
- PCI-DSS compliance provided
- ✗
- Multi-currency / multi-language
- ✓
- B2B / wholesale features
- ✓
- POS / omnichannel
- ✓
- App / extension ecosystem size
- ISV partner network with Solution Hub offering ready-to-go integrations, acceler
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (15)
Independently observed- Marketplacer⇄•
- Apple Pay→•
- Google Analytics←
- LinkedIn Analytics←
- Bizzabo⇄
- TrustElevate
- Krish Multi Vendor Marketplace
- Google Cloud Marketplace
- AWS Marketplace
- Payment Service Providers (PSPs)
- Franka Emika
- PSPs (Adyen, Stripe, Square, etc.)
- Shipping & Tax providers
- PIMs (Product Information Management)
- Search & Personalization platforms
Security & compliance
Independently observed- SOC 2 Type II · Type IIactive
- ISO/IEC 27001active
- HDSactive
- Cyber Essentialsactive
commercetools FAQ
Common questions about commercetools, answered from independent, dated evidence.
What is commercetools?
A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system. It is indexed under E-commerce Platforms.
Source: https://commercetools.com
How much does commercetools cost?
commercetools does not publish its prices. Pricing is quoted on request, across 1 plan (Premium), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.
What platforms does commercetools support?
We have confirmed browser-based access to commercetools. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://commercetools.com
Can commercetools be self-hosted?
We have only confirmed a cloud / SaaS deployment for commercetools, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://commercetools.com
What does commercetools integrate with?
We have confirmed 15 integrations for commercetools, including TrustElevate, Krish Multi Vendor Marketplace, Google Cloud Marketplace, AWS Marketplace, Payment Service Providers (PSPs), Franka Emika, PSPs (Adyen, Stripe, Square, etc.) and Shipping & Tax providers, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://commercetools.com
What security certifications does commercetools have?
We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for commercetools. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as commercetools not holding them. Always confirm compliance directly before you rely on it.
Source: https://commercetools.com/commerce-platform/security-compliance
Where is commercetools available?
commercetools is available worldwide. Its primary markets are the United States, the United Kingdom and Germany. The vendor is headquartered in Germany.
Source: https://commercetools.com
commercetools alternatives
Other e-commerce platforms we track, ranked by the same independent score.
- ShopifyCloud-based e-commerce platform enabling merchants to create and operate online stores with integrated payment processing and international commerce capabilitiemedium · 74%
- BigCommerceA customizable checkout platform built for conversion with support for any business modelmedium · 70%
- SwellCloud-based commerce platform for building and scaling online storesmedium · 55%
- MedusaAn open-source, modular e-commerce platform for developers to build custom commerce experiencesmedium · 65%
- WooCommerceOpen-source WordPress-based solution for building online stores with flexible customization optionsmedium · 66%
- EcwidAn easy-to-set-up online store platform with no transaction fees, designed for merchants at any business stagemedium · 53%
Compare commercetools
Side by side against other e-commerce platforms, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for commercetools, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Reliability | 100 | 0.07 | 7.3 | ✓ |
| Security posture | 85 | 0.07 | 6.2 | ✓ |
| Capabilities | 100 | 0.05 | 4.9 | ✓ |
| Integrations | 22 | 0.04 | 0.9 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Pricing transparency | 0 | 0.08 | 0.0 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 7 items | mediumsource · 2026-09-10 · 64% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Headless: Yes · Free tier: No · Iso 27001: Yes · Open source: No · B2b features: Yes · Soc2 type ii: Yes | mediumsource · 2026-09-08 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 5 | mediumsource · 2026-09-08 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | HqCountry: DE · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-09-08 · 75% |
Pricing
Reliability
Security
| Attribute | Value | Evidence |
|---|---|---|
| Gdpr | Yes | highsource · 2026-09-08 · 75% |
| Disclosure policy | Yes | mediumsource · 2026-08-05 · 60% |
| Hipaa | Yes | highsource · 2026-08-24 · 75% |
| Soc2 | Yes | highsource · 2026-09-08 · 75% |
| Certifications | SOC 2 Type II, ISO/IEC 27001, HDS, Cyber Essentials | mediumsource · 2026-09-08 · 60% |
| Iso27001 | Yes | highsource · 2026-09-08 · 75% |
| Trust center | https://commercetools.com/commerce-platform/security-compliance | mediumsource · 2026-09-08 · 60% |
Is commercetools the right choice for you?
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