Comparison

BigCommerce vs commercetools

On the evidence we track, BigCommerce leads this comparison with a composite score of 64/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

BigCommerce full profile →commercetools full profile →

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★BigCommerce64

commercetools55

Attribute comparison across 2 tools
Attribute	BigCommerceLeader	commercetools
Vioscale score	64 / 100medium · 55%	55 / 100medium · 59%
Pricing
Free tierpricing.free_tier	✗	✗
Modelpricing.model	quote	quote
Price levelpricing.price_level	unknown	unknown
Transparentpricing.transparent	✗	✗
Integrations
Countintegrations.count	12	9
Security
Disclosure policysecurity.disclosure_policy	✓	✓
Gdprsecurity.gdpr	✓	✓
Hipaasecurity.hipaa	-	✓
Iso27001security.iso27001	✓	-
Pcisecurity.pci	✓	-
Soc2security.soc2	✓	✓
Reliability
Sla pctreliability.sla_pct	99.98	99.99
Status pagereliability.status_page	✓	✓
Market
Availabilitymarket.availability	Available worldwide	Available worldwide · Popular in US, GB, DE · HQ DE

Score

Vioscale score

BigCommerce64 / 100medium · 55%

commercetools55 / 100medium · 59%

Pricing

Free tier

BigCommerce✗

commercetools✗

Model

BigCommercequote

commercetoolsquote

Price level

BigCommerceunknown

commercetoolsunknown

Transparent

BigCommerce✗

commercetools✗

Integrations

Count

BigCommerce12

commercetools9

Security

Disclosure policy

BigCommerce✓

commercetools✓

Gdpr

BigCommerce✓

commercetools✓

Hipaa

BigCommerce–

commercetools✓

Iso27001

BigCommerce✓

commercetools–

Pci

BigCommerce✓

commercetools–

Soc2

BigCommerce✓

commercetools✓

Reliability

Sla pct

BigCommerce99.98

commercetools99.99

Status page

BigCommerce✓

commercetools✓

Market

Availability

BigCommerceAvailable worldwide

commercetoolsAvailable worldwide · Popular in US, GB, DE · HQ DE

Capabilities

Feature-by-feature on the axes that matter for e-commerce platforms. “-” means undocumented, not absent.

Capability comparison for E-commerce Platforms
Capability	BigCommerce	commercetools
Core
Platform type	Hosted all-in-one SaaS	Hosted all-in-one SaaS
Licensing
Open-source	✗	✗
Deployment
Self-hostable	✗	✗
Pricing
Free / open tier	✗	✗
Transaction fees beyond plan	✗	✗
Payments
Payments model	Built-in + BYO gateway	Built-in + BYO gateway
Architecture
Headless / API-first storefront	✓	✓
Compliance
PCI-DSS compliance provided	✓	✗
Reach
Multi-currency / multi-language	✓	✓
Selling
B2B / wholesale features	✓	✓
POS / omnichannel	✓	✓
Extensibility
App / extension ecosystem size	20+ embedded payment providers, major marketplace connectors (Amazon, eBay, Walm	ISV partner network with Solution Hub offering ready-to-go integrations, acceler

Core

Platform type

BigCommerceHosted all-in-one SaaS

commercetoolsHosted all-in-one SaaS

Licensing

Open-source

BigCommerce✗

commercetools✗

Deployment

Self-hostable

BigCommerce✗

commercetools✗

Pricing

Free / open tier

BigCommerce✗

commercetools✗

Transaction fees beyond plan

BigCommerce✗

commercetools✗

Payments

Payments model

BigCommerceBuilt-in + BYO gateway

commercetoolsBuilt-in + BYO gateway

Architecture

Headless / API-first storefront

BigCommerce✓

commercetools✓

Compliance

PCI-DSS compliance provided

BigCommerce✓

commercetools✗

Reach

Multi-currency / multi-language

BigCommerce✓

commercetools✓

Selling

B2B / wholesale features

BigCommerce✓

commercetools✓

POS / omnichannel

BigCommerce✓

commercetools✓

Extensibility

App / extension ecosystem size

BigCommerce20+ embedded payment providers, major marketplace connectors (Amazon, eBay, Walm

commercetoolsISV partner network with Solution Hub offering ready-to-go integrations, acceler

What each one is

The product in its own terms, so the numbers below have context.

BigCommerce

Leader

A hosted platform for mid-market and enterprise online retailers, providing headless API access, B2B capabilities, and marketplace connectivity. Delivers 99.98% uptime with enterprise-grade security compliance and built-in tools for multi-currency global commerce.

Independently observed

commercetools

A composable, API-first commerce infrastructure used by 600+ global enterprises to manage B2C, B2B, and omnichannel commerce at scale. Emphasizes headless architecture, real-time operations, modular components, and intelligent automation without GMV-based fees.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

BigCommerce

Leader

from $29/moSubscription

From $29/month (annual billing). Free trial available. Embedded payment providers at zero transaction fees.

Core$29/month billed annually; auto-upgrades when exceeding GMV cap
- 24/7 chat & email support
- Zero fees with Embedded Payment Providers
Growth$79/month billed annually; auto-upgrades when exceeding GMV cap
- 24/7 live phone & chat support
- Zero fees with Embedded Payment Providers
Scale$299/month billed annually plus 0.9% on GMV above cap
- 24/7 live phone & chat support
- Zero fees with Embedded Payment Providers
PerformanceContact sales
- Custom payment terms
- Dedicated Customer Success Manager
- 24/7 live phone & chat support

as of 2026-08-05verify ↗

commercetools

Quote-based

Order-based pricing model. Contact sales for quote.

PremiumContact sales
- Premium Support with enhanced SLA and priority support
- Audit Log Premium for tracking changes
- Advanced B2B APIs with Business Units and role-based permissions
- Performance testing add-on
- HIPAA compliance add-on

as of 2026-08-14verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platform and deployment support comparison
Supports	BigCommerce	commercetools
WebPlatforms	✓	✓
CLIPlatforms	✗	✓
Cloud / SaaSDeployment	✓	✓
HybridDeployment	✗	✓

Platforms

Web

BigCommerce✓

commercetools✓

CLI

BigCommerce✗

commercetools✓

Deployment

Cloud / SaaS

BigCommerce✓

commercetools✓

Hybrid

BigCommerce✗

commercetools✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

BigCommerce

Leader

12 total

Amazon
eBay
Walmart
Google
Meta
TikTok
UPS
USPS
FedEx
Royal Mail
Canada Post
Australia Post

Independently observed

commercetools

10 total

TrustElevate
Krish Multi Vendor Marketplace
Google Cloud Marketplace
AWS Marketplace
Payment Service Providers (PSPs)
Franka Emika
PSPs (Adyen, Stripe, Square, etc.)
Shipping & Tax providers
PIMs (Product Information Management)
Search & Personalization platforms

Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.