Comparison

BigCommerce vs commercetools

On the evidence we track, BigCommerce leads this comparison with a composite score of 86/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

BigCommerce full profile →commercetools full profile →

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.

★BigCommerce86

commercetools59

Attribute comparison across 2 tools
Attribute	BigCommerceLeader	commercetools
vioscaleAI score	86 / 100medium · 70%	59 / 100medium · 56%
Pricing
Free tierpricing.free_tier	✓	✗
Modelpricing.model	freemium	quote
Price levelpricing.price_level	mid	unknown
Starting pricepricing.starting_price	$29	-
Transparentpricing.transparent	✓	✗
Integrations
Countintegrations.count	600	5
Security
Certificationssecurity.certifications	-	SOC 2 Type II, ISO/IEC 27001, HDS (Hébergement de Données de Santé), Cyber Essentials
Disclosure policysecurity.disclosure_policy	✓	✓
Gdprsecurity.gdpr	✓	✓
Hipaasecurity.hipaa	-	✓
Iso27001security.iso27001	✓	✓
Pcisecurity.pci	✓	-
Soc2security.soc2	✓	✓
Trust centersecurity.trust_center	-	https://commercetools.com/commerce-platform/security-compliance
Reliability
Sla pctreliability.sla_pct	99.98	99.99
Status pagereliability.status_page	✓	✓
Market
Availabilitymarket.availability	Available worldwide	Available worldwide · Popular in US, GB, DE · HQ DE
Content
Faqcontent.faq	6 items	7 items

Score

vioscaleAI score

BigCommerce86 / 100medium · 70%

commercetools59 / 100medium · 56%

Pricing

Free tier

BigCommerce✓

commercetools✗

Model

BigCommercefreemium

commercetoolsquote

Price level

BigCommercemid

commercetoolsunknown

Starting price

BigCommerce$29

commercetools–

Transparent

BigCommerce✓

commercetools✗

Integrations

Count

BigCommerce600

commercetools5

Security

Certifications

BigCommerce–

commercetoolsSOC 2 Type II, ISO/IEC 27001, HDS (Hébergement de Données de Santé), Cyber Essentials

Disclosure policy

BigCommerce✓

commercetools✓

Gdpr

BigCommerce✓

commercetools✓

Hipaa

BigCommerce–

commercetools✓

Iso27001

BigCommerce✓

commercetools✓

Pci

BigCommerce✓

commercetools–

Soc2

BigCommerce✓

commercetools✓

Trust center

BigCommerce–

commercetoolshttps://commercetools.com/commerce-platform/security-compliance

Reliability

Sla pct

BigCommerce99.98

commercetools99.99

Status page

BigCommerce✓

commercetools✓

Market

Availability

BigCommerceAvailable worldwide

commercetoolsAvailable worldwide · Popular in US, GB, DE · HQ DE

Content

Faq

BigCommerce6 items

commercetools7 items

Capabilities

Feature-by-feature on the axes that matter for e-commerce platforms. “-” means undocumented, not absent.

Capability comparison for E-commerce Platforms
Capability	BigCommerce	commercetools
Core
Platform type	Hosted all-in-one SaaS	Hosted all-in-one SaaS
Licensing
Open-source	✗	✗
Deployment
Self-hostable	✗	✗
Pricing
Free / open tier	✓	✗
Transaction fees beyond plan	✗	✗
Payments
Payments model	Built-in + BYO gateway	Built-in + BYO gateway
Architecture
Headless / API-first storefront	✓	✓
Compliance
PCI-DSS compliance provided	✓	✗
Reach
Multi-currency / multi-language	✓	✓
Selling
B2B / wholesale features	✓	✓
POS / omnichannel	✓	✓
Extensibility
App / extension ecosystem size	20+ embedded payment providers, major marketplace connectors (Amazon, eBay, Walm	ISV partner network with Solution Hub offering ready-to-go integrations, acceler

Core

Platform type

BigCommerceHosted all-in-one SaaS

commercetoolsHosted all-in-one SaaS

Licensing

Open-source

BigCommerce✗

commercetools✗

Deployment

Self-hostable

BigCommerce✗

commercetools✗

Pricing

Free / open tier

BigCommerce✓

commercetools✗

Transaction fees beyond plan

BigCommerce✗

commercetools✗

Payments

Payments model

BigCommerceBuilt-in + BYO gateway

commercetoolsBuilt-in + BYO gateway

Architecture

Headless / API-first storefront

BigCommerce✓

commercetools✓

Compliance

PCI-DSS compliance provided

BigCommerce✓

commercetools✗

Reach

Multi-currency / multi-language

BigCommerce✓

commercetools✓

Selling

B2B / wholesale features

BigCommerce✓

commercetools✓

POS / omnichannel

BigCommerce✓

commercetools✓

Extensibility

App / extension ecosystem size

BigCommerce20+ embedded payment providers, major marketplace connectors (Amazon, eBay, Walm

commercetoolsISV partner network with Solution Hub offering ready-to-go integrations, acceler

What each one is

The product in its own terms, so the numbers below have context.

BigCommerce

Leader

BigCommerce is a cloud-based commerce platform that allows businesses to sell across social commerce, marketplaces, and advertising channels. It includes both B2C and B2B capabilities, with Feedonomics Surface for automating product feed distribution to major ad platforms and marketplaces.

Independently observed

commercetools

A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

BigCommerce

Leader

from $29/moHybridFree tier15-day trial

Free tier available. Paid plans from $29/mo to $199/mo based on SKU volume and channel connections.

Feedonomics Surface BasicFree
- Automated feed build
- 24/7 chat support
- AI-powered product categorization
- Error reporting
Surface Retail$29/mo for up to 1K SKUs and 2 connections
- Bulk editing tools
- Transformation rules
- External data sources
- Custom field mapping
Surface Retail$49/mo for up to 10K SKUs and 4 connections
Surface Retail$89/mo for up to 30K SKUs and 8 connections
Surface Retail$199/mo for up to 100K SKUs and 20 connections
Managed ServiceContact sales

as of 2026-10-05verify ↗

commercetools

Quote-based

Order-based pricing model. Contact sales for quote.

PremiumContact sales
- Premium Support with enhanced SLA and priority support
- Audit Log Premium for tracking changes
- Advanced B2B APIs with Business Units and role-based permissions
- Performance testing add-on
- HIPAA compliance add-on

as of 2026-08-14verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platform and deployment support comparison
Supports	BigCommerce	commercetools
WebPlatforms	✓	✓
CLIPlatforms	✗	✓
Cloud / SaaSDeployment	✓	✓

Platforms

Web

BigCommerce✓

commercetools✓

CLI

BigCommerce✗

commercetools✓

Deployment

Cloud / SaaS

BigCommerce✓

commercetools✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)

Apple Pay

BigCommerce

Leader

16 total - 15 not shared

Amazon
eBay
Walmart
Google
Meta
TikTok
UPS
USPS
FedEx
Royal Mail
Canada Post
Australia Post
Google Pay
Pinterest
Microsoft

Independently observed

commercetools

15 total - 14 not shared

TrustElevate
Krish Multi Vendor Marketplace
Google Cloud Marketplace
AWS Marketplace
Payment Service Providers (PSPs)
Franka Emika
PSPs (Adyen, Stripe, Square, etc.)
Shipping & Tax providers
PIMs (Product Information Management)
Search & Personalization platforms
Marketplacer
Google Analytics
LinkedIn Analytics
Bizzabo

Independently observed

Still deciding?

BigCommerce or commercetools: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.