# commercetools

- **Canonical URI:** https://www.vioscale.ai/software/commercetools
- **Category:** E-commerce Platforms
- **Homepage:** https://commercetools.com
- **Also known as:** commercetools
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-05T14:30:53.153Z

## Vioscale score

**37.7 / 100**, confidence 54% (medium).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.058 | 0 | - |
| reliability | 50 | 0.082 | 4.1 | ✓ |
| capabilities | 57.8 | 0.094 | 5.4 | ✓ |
| integrations | 20.1 | 0.175 | 3.5 | ✓ |
| security_posture | 20 | 0.082 | 1.6 | ✓ |
| pricing_transparency | 55 | 0.094 | 5.2 | ✓ |

## Pricing

_As of 2026-08-05, [verify at source](https://commercetools.com). Independently observed._

Quote-based

> Order-based pricing with no GMV penalties. Contact sales for quote.

### Add-ons

- **Premium Support & Audit Log Premium**
- **Advanced B2B APIs**
- **Additional Regions & Connectors**
- **Checkout**
- **Performance Testing**
- **HIPAA Compliance**

## About

Headless commerce platform combining enterprise-grade composable infrastructure with autonomous AI orchestration (MosAIc) for B2C, B2B, and omnichannel commerce operations.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (4)

_Independently observed._

- Google Cloud
- AWS
- MongoDB
- Payment Service Providers (PSPs)

## Capabilities

_The capabilities that matter for E-commerce Platforms. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Core** | |
| Platform type | Headless / composable |
| **Licensing** | |
| Open-source | ✗ |
| **Deployment** | |
| Self-hostable | - |
| **Pricing** | |
| Free / open tier | ✗ |
| **Payments** | |
| Payments model | Built-in + BYO gateway |
| **Pricing** | |
| Transaction fees beyond plan | - |
| **Architecture** | |
| Headless / API-first storefront | ✓ |
| **Compliance** | |
| PCI-DSS compliance provided | - |
| **Reach** | |
| Multi-currency / multi-language | - |
| **Selling** | |
| B2B / wholesale features | ✓ |
| POS / omnichannel | ✓ |
| **Extensibility** | |
| App / extension ecosystem size | Solution Hub with ready-to-go integrations, accelerators, and connectors |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 4 | [link](https://commercetools.com) | 2026-08-01 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://commercetools.com) | 2026-08-05 | 70% (medium) |
| pricing.price_level | unknown | [link](https://commercetools.com) | 2026-08-05 | 60% (medium) |
| pricing.transparent | yes | [link](https://commercetools.com) | 2026-08-05 | 60% (medium) |
| pricing.free_tier | no | [link](https://commercetools.com) | 2026-08-05 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://status.commercetools.com) | 2026-08-05 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://commercetools.com/compliance) | 2026-08-05 | 75% (high) |
| security.disclosure_policy | yes | [link](https://commercetools.com) | 2026-08-05 | 60% (medium) |
| security.hipaa | yes | [link](https://commercetools.com/compliance) | 2026-08-05 | 75% (high) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"DE","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://commercetools.com) | 2026-08-05 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/commercetools). Independent, evidence-based software intelligence. Cite the canonical URI.*