commercetools vs Medusa
On the evidence we track, Medusa leads this comparison with a composite score of 65/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for e-commerce platforms. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
commercetools
A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system.
Medusa
LeaderAn open-source commerce platform that enables developers to create fully customized e-commerce applications with built-in commerce primitives and agent-driven automation.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
commercetools
Order-based pricing model. Contact sales for quote.
- PremiumContact sales
- Premium Support with enhanced SLA and priority support
- Audit Log Premium for tracking changes
- Advanced B2B APIs with Business Units and role-based permissions
- Performance testing add-on
- HIPAA compliance add-on
Medusa
LeaderFrom $29/month. Free trial included. Zero platform fees on commerce transactions.
- Develop$29/month
- Storefront and backend hosting
- Medusa MCP and Cloud CLI
- Search and email services
- Pre-configured cache
- Launch$99/month
- All Develop features
- Autoscaling infrastructure
- Custom storefront domains
- Automatic backups
- Webhook events
- +2 more
- Scale$299/month
- All Launch features
- Background workers
- Priority Cloud support
- Semantic search
- Extended backup retention
- EnterpriseContact sales
- Custom licensing
- 24/7 support
- SLA-backed response times
- RBAC, SSO, audit logs
- Dedicated support engineer
- +3 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Google Analytics
commercetools
- TrustElevate
- Krish Multi Vendor Marketplace
- Google Cloud Marketplace
- AWS Marketplace
- Payment Service Providers (PSPs)
- Franka Emika
- PSPs (Adyen, Stripe, Square, etc.)
- Shipping & Tax providers
- PIMs (Product Information Management)
- Search & Personalization platforms
- Marketplacer
- Apple Pay
- LinkedIn Analytics
- Bizzabo
Medusa
Leader- Stripe
- PayPal
- Braintree
- Authorize.net
- Mercadopago
- Mollie
- MakePay
- Slack
- Resend
- Klaviyo
- Postal
- ShipStation
- Apiship
- InPost
- Packeta
- Algolia
- Contentful
- Strapi
- Tolgee
- Storyblok
- PostHog
- Odoo
- 1C
- PunchCommerce
- +5 more
commercetools or Medusa: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.