Birdeye vs Grade.us
On the evidence we track, Birdeye leads this comparison with a composite score of 62/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for reputation management. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Birdeye
LeaderAn AI-powered platform that automates operations across multiple business locations, including customer reviews, local listings, social media, and appointment management. Integrates with thousands of business tools and meets enterprise security standards.
Grade.us
A cloud-based review management service that streamlines the collection, monitoring, and organization of customer reviews for multiple business locations. The platform can be fully white-labeled and automated to help agencies efficiently manage reviews as a service offering.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Grade.us
From $99/month (Small Business) or $400+/month (Agency at 10+ seats). 14-day free trial with no credit card required.
- Small Business$99/month; annual billing saves 20%
- Review forms and kiosk mode for collecting customer feedback
- Monitoring reviews across major review sites
- Email notifications for new reviews
- Coordination tools for team responses to reviews
- Direct responses to Google and Facebook reviews
- +3 more
- AgencyContact sales
- All Small Business features
- API access for custom integrations with CRM and POS systems
- SMS review request campaigns
- WordPress review monitoring
- White-label dashboard with agency branding
- +4 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Zapier
Birdeye
Leader- Salesforce
- Epic
- Yardi
- Toast
- Storable
- AviMark
- Zoho CRM
- QuickBooks Online
- Xero
- Square
- MYOB
- Netsuite
- Acuity Scheduling
- AppointmentPlus
- Freshdesk
- HighLevel
- IXACT Contact
- Surefire CRM
- DentrixAscend
- Dolphin Management
- OpenDental Cloud
- PointClickCare
- McKesson
- Cliniko
- +26 more
Grade.us
- WordPress
Birdeye or Grade.us: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.