# Birdeye

> An AI-powered marketing automation platform that handles multi-location business tasks like reputation management and customer engagement.

- **Canonical URI:** https://www.vioscale.ai/software/birdeye
- **Category:** Reputation Management
- **Homepage:** https://birdeye.com
- **Also known as:** birdeye
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T21:14:23.448Z

## Vioscale score

**90.2 / 100**, confidence 25% (low). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 95 | 0.073 | 6.9 | ✓ |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 100 | 0.04066666666666666 | 4.1 | ✓ |
| security_posture | 80 | 0.073 | 5.8 | ✓ |
| pricing_transparency | 0 | 0.084 | 0 | - |

## About

Uses intelligent AI agents to manage online reviews, optimize business listings, create marketing content, and automate social media workflows across multiple locations from a single platform.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, Web, Android
- **Deployment:** Cloud / SaaS

## Integrations (8)

_Independently observed._

- Salesforce
- Epic
- Yardi
- Toast
- Storable
- AviMark
- Facebook
- Google

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://birdeye.com) | 2026-08-17 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 3,000 | [link](https://birdeye.com/pricing/) | 2026-08-19 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.9 | [link](https://birdeye.com/pricing/) | 2026-08-19 | 60% (medium) |
| reliability.status_page | yes | [link](https://birdeye.com/pricing/) | 2026-08-19 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://birdeye.com/security/) | 2026-08-19 | 75% (high) |
| security.hipaa | yes | [link](https://birdeye.com/security/) | 2026-08-19 | 75% (high) |
| security.iso27001 | yes | [link](https://birdeye.com/security/) | 2026-08-19 | 75% (high) |
| security.soc2 | yes | [link](https://birdeye.com/security/) | 2026-08-19 | 75% (high) |

---
*Source: Vioscale (https://www.vioscale.ai/software/birdeye). Independent, evidence-based software intelligence. Cite the canonical URI.*