BestNotes

Also known as
bestnotes

Available worldwide · Popular in: US

What is BestNotes?

A specialized EHR and CRM system designed for therapy, behavioral health, and addiction treatment providers, offering pre-built clinical documentation templates, patient intake portals, integrated medical billing, appointment reminders, and AI-powered note generation to streamline practice operations and regulatory compliance.

Independently observed

BestNotes pricing

Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.

Pricing as of verify at live pricing ↗Independently observed
from $13/user/moSubscription

From $59/user/month (users 1–10), $25/user/month (11–100), $13/user/month (101+). One-time $100 setup fee. Additional per-transaction CollaborateMD medical billing add-ons available.

Users 1–10

$59/user/mo, $100 one-time setup
monthly · min 1 seats

Users 11–100

$25/user/mo
monthly · min 11 seats

Users 101+

$13/user/mo
monthly · min 101 seats

Add-ons

  • Tax ID Setup (CollaborateMD)$125 one-time
  • Paper Claim Pages$1.20/page/mo
  • Claims with Attachments$1/claim/mo
  • Auto Statements (Patients)$0.34/patient/mo
  • Auto Statements (Mailed)$1.10/patient/mo
  • Enhanced Print Statements$0.36/statement/mo
  • Address Checks$0.06/check/mo
  • Broadcast Phone Messages$0.17/message/mo
  • Template Reports$200 one-time
  • Custom Reports$325 one-time

What BestNotes does

The capabilities that matter for behavioral health ehr, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.

Capabilities
Dsm 5 diagnostic coding support
-
Epcs electronic prescribing of controlled substances
-
Biopsychosocial assessment and wiley treatment planners
Group therapy roster and batch note generation
Substance abuse 42 cfr part 2 privacy masking
-
Integrated HIPAA telehealth video
State PDMP controlled substance sync
-
Patient self service booking and intake portal
HIPAA baas business associate agreement
SOC2 type ii
-
ISO 27001
-
Pricing model
Flat monthly per provider
Independently observed

Platform & deployment

Independently observed
Platforms
  • iOS
  • macOS
  • Web
  • Android
  • Windows
Deployment
  • Cloud / SaaS

Integrations (2)

Independently observed
  • Videra Health Sidekick Notes
  • CollaborateMD

BestNotes alternatives

Other behavioral health ehr we track, ranked by the same independent score.

All BestNotes alternatives, ranked →

Compare BestNotes

Side by side against other behavioral health ehr, attribute by attribute, with a source on every value.

Independent · unbought · dated

The Vioscale score: one lens on the evidence

Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for BestNotes, not the verdict.

Balanced composite 52 / 100
medium · 56%updating
Signal contributions to the composite score
SignalScoreWeightContributionEvidence
Pricing transparency750.086.3
Price level800.054.2
Capabilities750.053.6
Security posture100.070.7
Integrations140.040.6
Reliability00.070.0-

Computed . Re-weight it by intent, or see the full method.

All data & sourcesshow ↓

Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.

Features

AttributeValueEvidence
CapabilitiesPricing model: flat_monthly_per_provider · Integrated hipaa telehealth video: Yes · Hipaa baas business associate agreement: Yes · Group therapy roster and batch note generation: Yes · Patient self service booking and intake portal: Yes · Biopsychosocial assessment and wiley treatment planners: Yesmediumsource · 2026-08-21 · 60%

Integrations

AttributeValueEvidence
Count2mediumsource · 2026-08-21 · 60%

Market

AttributeValueEvidence
AvailabilityHqCountry: US · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: …highsource · 2026-08-21 · 75%

Pricing

AttributeValueEvidence
Modelcommercialmediumsource · 2026-08-21 · 60%
Free tierNomediumsource · 2026-08-21 · 60%
Price levellowmediumsource · 2026-08-21 · 60%
Starting priceAmount: 13 · Currency: USDmediumsource · 2026-08-21 · 60%
TransparentYesmediumsource · 2026-08-21 · 60%

Security

AttributeValueEvidence
HipaaYeshighsource · 2026-08-21 · 75%