BestNotes
Electronic health record platform for behavioral health, therapy, and addiction treatment providers
- Also known as
- bestnotes
Available worldwide · Popular in: US
What is BestNotes?
An EHR platform specifically designed for behavioral health and addiction treatment organizations, offering clinical documentation, treatment planning, outcomes tracking, and compliance tools for accreditation standards.
BestNotes pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $13/user/mo (101+). $100 one-time setup fee. Month-to-month contract. Unlimited data and support included.
1-10 Users
- Unlimited data
- Unlimited training and support
11-100 Users
Additional users beyond first 10
- Unlimited data
- Unlimited training and support
101+ Users
- Unlimited data
- Unlimited training and support
Add-ons
- DSM-5-TR
- AI Chart Audit
- AI Clinical Notes
- RCM Billing
- CRM
- ASAM Integrations
What BestNotes does
The capabilities that matter for behavioral health ehr, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Dsm 5 diagnostic coding support
- ✓
- Epcs electronic prescribing of controlled substances
- -
- Biopsychosocial assessment and wiley treatment planners
- ✓
- Group therapy roster and batch note generation
- ✓
- Substance abuse 42 cfr part 2 privacy masking
- -
- Integrated HIPAA telehealth video
- ✓
- State PDMP controlled substance sync
- -
- Patient self service booking and intake portal
- ✓
- HIPAA baas business associate agreement
- ✓
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- Flat monthly per provider
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (5)
Independently observed- Sidekick Notes⇄•
- ASAM⇄•
- Videra Health Sidekick Notes
- CollaborateMD
- CRM•
BestNotes FAQ
Common questions about BestNotes, answered from independent, dated evidence.
What is BestNotes?
An EHR platform specifically designed for behavioral health and addiction treatment organizations, offering clinical documentation, treatment planning, outcomes tracking, and compliance tools for accreditation standards. It is indexed under Behavioral Health EHR.
Source: https://www.bestnotes.com
How much does BestNotes cost?
BestNotes is a paid product; published pricing starts at $13 per user per month. It is sold across 3 plans (Users 1–10, Users 11–100 and Users 101+). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
What platforms does BestNotes support?
We have confirmed browser-based access to BestNotes. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://www.bestnotes.com
Can BestNotes be self-hosted?
We have only confirmed a cloud / SaaS deployment for BestNotes, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.bestnotes.com
What security certifications does BestNotes have?
We have independently confirmed HIPAA for BestNotes. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as BestNotes not holding them. Always confirm compliance directly before you rely on it.
Source: https://www.bestnotes.com/carf-compliance-software-selection-criteria/
Where is BestNotes available?
BestNotes is available worldwide. Its primary market is the United States. The vendor is headquartered in the United States.
BestNotes alternatives
Other behavioral health ehr we track, ranked by the same independent score.
- ICANotesMental health charting software that accelerates clinical documentation through structured templates and AI-powered toolsmedium · 59%
- Kipu HealthAn integrated operating system for behavioral health organizationslow · 8%
- Netsmart myAvatarlow · 8%
- TherapyNotesClinical software platform for behavioral health practitioners to manage therapy practiceslow · 8%
- ValantAll-in-one behavioral health practice management systemlow · 13%
- TheraNestClinical documentation and practice management software for behavioral health organizationslow · 31%
Compare BestNotes
Side by side against other behavioral health ehr, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for BestNotes, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Price level | 80 | 0.10 | 8.4 | ✓ |
| Pricing transparency | 75 | 0.09 | 7.1 | ✓ |
| Capabilities | 81 | 0.04 | 3.5 | ✓ |
| Integrations | 14 | 0.05 | 0.7 | ✓ |
| Security posture | 10 | 0.04 | 0.4 | ✓ |
| Reliability | 0 | 0.06 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 64% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Pricing model: flat_monthly_per_provider · Dsm 5 diagnostic coding support: Yes · Integrated hipaa telehealth video: Yes · Hipaa baas business associate agreement: Yes · Group therapy roster and batch note generation: Yes · Patient self service booking and intake portal: Yes | mediumsource · 2026-10-02 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 2 | mediumsource · 2026-10-02 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-10-02 · 50% |
Pricing
Security
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