Available worldwide · Popular in: US
What is BestNotes?
A specialized EHR and CRM system designed for therapy, behavioral health, and addiction treatment providers, offering pre-built clinical documentation templates, patient intake portals, integrated medical billing, appointment reminders, and AI-powered note generation to streamline practice operations and regulatory compliance.
BestNotes pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $59/user/month (users 1–10), $25/user/month (11–100), $13/user/month (101+). One-time $100 setup fee. Additional per-transaction CollaborateMD medical billing add-ons available.
Users 1–10
Users 11–100
Users 101+
Add-ons
- Tax ID Setup (CollaborateMD)$125 one-time
- Paper Claim Pages$1.20/page/mo
- Claims with Attachments$1/claim/mo
- Auto Statements (Patients)$0.34/patient/mo
- Auto Statements (Mailed)$1.10/patient/mo
- Enhanced Print Statements$0.36/statement/mo
- Address Checks$0.06/check/mo
- Broadcast Phone Messages$0.17/message/mo
- Template Reports$200 one-time
- Custom Reports$325 one-time
What BestNotes does
The capabilities that matter for behavioral health ehr, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Dsm 5 diagnostic coding support
- -
- Epcs electronic prescribing of controlled substances
- -
- Biopsychosocial assessment and wiley treatment planners
- ✓
- Group therapy roster and batch note generation
- ✓
- Substance abuse 42 cfr part 2 privacy masking
- -
- Integrated HIPAA telehealth video
- ✓
- State PDMP controlled substance sync
- -
- Patient self service booking and intake portal
- ✓
- HIPAA baas business associate agreement
- ✓
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- Flat monthly per provider
Platform & deployment
Independently observed- iOS
- macOS
- Web
- Android
- Windows
- Cloud / SaaS
Integrations (2)
Independently observed- Videra Health Sidekick Notes
- CollaborateMD
BestNotes alternatives
Other behavioral health ehr we track, ranked by the same independent score.
- Netsmart myAvatarlow · 7%
- Kipu HealthA unified operating system connecting patient admissions, clinical care, billing, and compliance for behavioral health organizationslow · 9%
- ValantAn integrated clinical and administrative platform designed for behavioral health practiceslow · 8%
- TheraNestCloud-based mental health practice management and electronic health record system designed for behavioral health organizationslow · 32%
Compare BestNotes
Side by side against other behavioral health ehr, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for BestNotes, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 75 | 0.08 | 6.3 | ✓ |
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Capabilities | 75 | 0.05 | 3.6 | ✓ |
| Security posture | 10 | 0.07 | 0.7 | ✓ |
| Integrations | 14 | 0.04 | 0.6 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Pricing model: flat_monthly_per_provider · Integrated hipaa telehealth video: Yes · Hipaa baas business associate agreement: Yes · Group therapy roster and batch note generation: Yes · Patient self service booking and intake portal: Yes · Biopsychosocial assessment and wiley treatment planners: Yes | mediumsource · 2026-08-21 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 2 | mediumsource · 2026-08-21 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | HqCountry: US · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-21 · 75% |
Pricing
Security
| Attribute | Value | Evidence |
|---|---|---|
| Hipaa | Yes | highsource · 2026-08-21 · 75% |