BestNotes vs ICANotes
On the evidence we track, BestNotes leads this comparison with a composite score of 59/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for behavioral health ehr. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
BestNotes
LeaderAn EHR platform specifically designed for behavioral health and addiction treatment organizations, offering clinical documentation, treatment planning, outcomes tracking, and compliance tools for accreditation standards.
ICANotes
An electronic health record system built for mental health practices, providing clinical documentation, billing, scheduling, and telehealth capabilities in one HIPAA-compliant platform.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
BestNotes
LeaderFrom $13/user/mo (101+). $100 one-time setup fee. Month-to-month contract. Unlimited data and support included.
- 1-10 Users$59/user/mo + $100 setup fee
- Unlimited data
- Unlimited training and support
- 11-100 Users$25/additional user/mo
- Unlimited data
- Unlimited training and support
- 101+ Users$13/user/mo
- Unlimited data
- Unlimited training and support
ICANotes
From $55/month. Three main tiers: Notes Only, Non-Prescribing ($75/mo), Prescribing ($213/mo). Optional add-ons for telehealth, AI scribe, and text reminders. 30-day free trial available.
- Notes Only$55/month
- Unlimited clinical notes
- Pre-configured templates
- Customizable note formats
- Secure cloud storage
- Non-Prescribing$75/month
- All Notes Only features
- Appointment scheduling with reminders
- Secure messaging
- HIPAA-compliant client portal
- Billing tools
- +1 more
- Prescribing$213/month plus $99 activation fee
- All Non-Prescribing features
- e-Prescribing and medication management
- Lab ordering and results integration
- Prescriber-specific workflows
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
BestNotes
Leader- Videra Health Sidekick Notes
- CollaborateMD
- Sidekick Notes
- ASAM
- CRM
ICANotes
- Health Information Exchanges (HIE)
- DIRECT Protocol
BestNotes or ICANotes: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.