# BestNotes

- **Canonical URI:** https://www.vioscale.ai/software/bestnotes
- **Category:** Behavioral Health EHR
- **Homepage:** https://www.bestnotes.com
- **Also known as:** bestnotes
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-21T16:52:45.713Z

## Vioscale score

**51.6 / 100**, confidence 56% (medium). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 0.052 | 4.2 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 74.7 | 0.04877777777777778 | 3.6 | ✓ |
| integrations | 13.7 | 0.04066666666666666 | 0.6 | ✓ |
| security_posture | 10 | 0.073 | 0.7 | ✓ |
| pricing_transparency | 75 | 0.084 | 6.3 | ✓ |

## Pricing

_As of 2026-08-21, [verify at source](https://www.bestnotes.com/pricing-quote/). Independently observed._

from $13/user/mo · Subscription

> From $59/user/month (users 1–10), $25/user/month (11–100), $13/user/month (101+). One-time $100 setup fee. Additional per-transaction CollaborateMD medical billing add-ons available.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Users 1–10 | $59/user/mo, $100 one-time setup | - | monthly |
| Users 11–100 | $25/user/mo | - | monthly |
| Users 101+ | $13/user/mo | - | monthly |

### Add-ons

- **Tax ID Setup (CollaborateMD)** ($125 one-time)
- **Paper Claim Pages** ($1.20/page/mo)
- **Claims with Attachments** ($1/claim/mo)
- **Auto Statements (Patients)** ($0.34/patient/mo)
- **Auto Statements (Mailed)** ($1.10/patient/mo)
- **Enhanced Print Statements** ($0.36/statement/mo)
- **Address Checks** ($0.06/check/mo)
- **Broadcast Phone Messages** ($0.17/message/mo)
- **Template Reports** ($200 one-time)
- **Custom Reports** ($325 one-time)

## About

A specialized EHR and CRM system designed for therapy, behavioral health, and addiction treatment providers, offering pre-built clinical documentation templates, patient intake portals, integrated medical billing, appointment reminders, and AI-powered note generation to streamline practice operations and regulatory compliance.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, macOS, Web, Android, Windows
- **Deployment:** Cloud / SaaS

## Integrations (2)

_Independently observed._

- Videra Health Sidekick Notes
- CollaborateMD

## Capabilities

_The capabilities that matter for Behavioral Health EHR. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Dsm 5 diagnostic coding support | - |
| Epcs electronic prescribing of controlled substances | - |
| Biopsychosocial assessment and wiley treatment planners | ✓ |
| Group therapy roster and batch note generation | ✓ |
| Substance abuse 42 cfr part 2 privacy masking | - |
| Integrated HIPAA telehealth video | ✓ |
| State PDMP controlled substance sync | - |
| Patient self service booking and intake portal | ✓ |
| HIPAA baas business associate agreement | ✓ |
| SOC2 type ii | - |
| ISO 27001 | - |
| Pricing model | Flat monthly per provider |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://www.bestnotes.com/pricing-quote/) | 2026-08-21 | 60% (medium) |
| pricing.free_tier | no | [link](https://www.bestnotes.com/pricing-quote/) | 2026-08-21 | 60% (medium) |
| pricing.price_level | low | [link](https://www.bestnotes.com/pricing-quote/) | 2026-08-21 | 60% (medium) |
| pricing.starting_price | `{"amount":13,"currency":"USD"}` | [link](https://www.bestnotes.com/pricing-quote/) | 2026-08-21 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.bestnotes.com/pricing-quote/) | 2026-08-21 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 2 | [link](https://www.bestnotes.com/pricing-quote/) | 2026-08-21 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.bestnotes.com/pricing-quote/) | 2026-08-21 | 75% (high) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.hipaa | yes | [link](https://www.bestnotes.com/bestnotes-hipaa-compliance-statement/) | 2026-08-21 | 75% (high) |

---
*Source: Vioscale (https://www.vioscale.ai/software/bestnotes). Independent, evidence-based software intelligence. Cite the canonical URI.*