xMatters
AI-powered incident management platform that routes alerts to on-call teams and automates incident response workflows
- Also known as
- xmatters
Available worldwide
What is xMatters?
xMatters coordinates incident response by directing alerts to scheduled on-call team members, managing rotation schedules and escalation rules, and orchestrating automated remediation workflows. The platform enriches alerts with AI-powered context and enables teams to collaborate across chat platforms while integrating with monitoring and service management systems.
xMatters pricing
We don't have xMatters's full plan breakdown yet (its pricing page resisted automated reading). Here's what we could confirm. Always check live pricing for exact numbers.
Free tier available; paid tiers include Base and Advanced options with per-user-per-month billing
Platform & deployment
Independently observed- iOS
- Web
- Android
- Cloud / SaaS
- Hybrid
Integrations (6)
Independently observed- StatusPage
- Microsoft Teams
- Slack
- Zoom
- Everbridge
xMatters alternatives
Other on call management we track, ranked by the same independent score.
- ilertAI-powered incident management platform that routes alerts to the right responders and automates incident response workflows.medium · 73%
- AlertOpsIncident response and on-call management platform with AI-powered alert analysis and team coordinationlow · 15%
- Grafana OnCallA Grafana dashboard template for monitoring Consumer Price Index datalow · 3%
Compare xMatters
Side by side against other on call management, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for xMatters, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Reliability | 45 | 0.07 | 3.3 | ✓ |
| Integrations | 66 | 0.04 | 2.7 | ✓ |
| Security posture | 30 | 0.07 | 2.2 | ✓ |
| Pricing transparency | 25 | 0.08 | 2.1 | ✓ |
| Capabilities | 0 | 0.05 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 200 | mediumsource · 2026-08-19 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | HqCountry: US · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-19 · 75% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Sla pct | 99.9 | mediumsource · 2026-08-19 · 60% |