Grafana OnCall vs xMatters
On the evidence we track, xMatters leads this comparison with a composite score of 45/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for on call management. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Grafana OnCall
A pre-built dashboard displaying CPI metrics through statistical and timeline visualizations, configured to work with Loki and Prometheus data sources.
xMatters
LeaderxMatters coordinates incident response by directing alerts to scheduled on-call team members, managing rotation schedules and escalation rules, and orchestrating automated remediation workflows. The platform enriches alerts with AI-powered context and enables teams to collaborate across chat platforms while integrating with monitoring and service management systems.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Grafana OnCall
Pricing not documented yet.
xMatters
LeaderFree tier available; paid tiers include Base and Advanced options with per-user-per-month billing
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Grafana OnCall
- Loki
- Prometheus
xMatters
Leader- StatusPage
- Microsoft Teams
- Slack
- Zoom
- Everbridge
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.