Wati
WhatsApp Business API platform with automation, team collaboration, and AI-powered chatbots
- Also known as
- wati
What is Wati?
Wati is a WhatsApp Business API platform that enables businesses to automate customer communications, build chatbots, manage team conversations, and run marketing campaigns with transparent separation of platform fees and per-message charges.
Wati pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Subscription plans (Growth, Pro, Business) plus per-message charges for WhatsApp messages with volume discounts at higher tiers
Growth
- shared team inbox
- broadcasts
- automation
- AI Co-pilot credits
Pro
- shared team inbox
- broadcasts
- automation
- AI Co-pilot credits
Business
- shared team inbox
- broadcasts
- automation
- AI Co-pilot credits
What Wati does
The capabilities that matter for whatsapp marketing, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Meta official business solution provider bsp status
- -
- Marketing broadcast campaign engine
- ✓
- Visual inbound dialogue chatbot builder
- ✓
- Multi agent shared team inbox
- ✓
- Meta message template approval workflow
- -
- Shopify woocommerce abandoned cart triggers
- ✓
- Salesforce hubspot CRM sync
- -
- Zendesk intercom support handover
- -
- Native payment link generation and collection
- ✓
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- -
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (12)
Independently observed- ChatGPT
- Google Ads
- Zapier
- SMS
- CRM systems
- ERP systems
- Shopify
- WooCommerce
- Magento
Wati FAQ
Common questions about Wati, answered from independent, dated evidence.
What is Wati?
A platform that consolidates customer interactions from WhatsApp, Instagram, Facebook, SMS, and web chat into a single dashboard, with AI-powered support agents and lead qualification automation. It is indexed under Whatsapp Marketing.
Source: https://www.wati.io/en/blog/new-conversation-based-pricing-cbp/
What platforms does Wati support?
We have confirmed browser-based access to Wati. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://www.wati.io/en/blog/new-conversation-based-pricing-cbp/
Can Wati be self-hosted?
We have only confirmed a cloud / SaaS deployment for Wati, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.wati.io/en/blog/new-conversation-based-pricing-cbp/
What does Wati integrate with?
We have confirmed 9 integrations for Wati, including WhatsApp, ChatGPT, Google Ads, Zapier, Instagram, Facebook, SMS and CRM systems, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://www.wati.io/en/blog/new-conversation-based-pricing-cbp/
Wati alternatives
Other whatsapp marketing we track, ranked by the same independent score.
- GupshupAI agents that automate sales, marketing, and customer support conversationslow · 28%
- InteraktA unified WhatsApp automation platform that combines AI chatbots, team collaboration tools, and CRM capabilities for customer engagementlow · 29%
- AiSensyAn automation platform for WhatsApp-based marketing, sales, and customer support.low · 37%
- ZokoWhatsApp-based communication platform that integrates with Shopify for customer engagement and commercemedium · 55%
- 360dialogA WhatsApp API platform that provides direct access to Meta's messaging service for business uselow · 9%
Compare Wati
Side by side against other whatsapp marketing, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Wati, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 55 | 0.08 | 4.6 | ✓ |
| Capabilities | 75 | 0.05 | 3.6 | ✓ |
| Integrations | 58 | 0.04 | 2.3 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Reliability | 0 | 0.07 | 0.0 | - |
| Security posture | 0 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 4 items | mediumsource · 2026-09-10 · 60% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Multi agent shared team inbox, Marketing broadcast campaign engine, Visual inbound dialogue chatbot builder, Shopify woocommerce abandoned cart triggers, Native payment link generation and collection | mediumsource · 2026-09-21 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 100 | mediumsource · 2026-08-20 · 60% |
Pricing
Is Wati the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank Wati against the rest of the whatsapp marketing we index, using the same dated evidence weighted your way.
Free to run, no account needed to start. How the evaluation works
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