vioscale
Comparison

commercetools vs VTEX

No clear leader: commercetools (54.8) and VTEX (51.8) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

commercetools full profile →VTEX full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
commercetools55
VTEX52
Score
Vioscale score
commercetools55 / 100medium · 59%updating
VTEX52 / 100low · 9%updating
Pricing
Free tier
commercetools✗
VTEX–
Model
commercetoolsquote
VTEXcommercial
Price level
commercetoolsunknown
VTEX–
Transparent
commercetools✗
VTEX–
Integrations
Count
commercetools9
VTEX6
Security
Disclosure policy
commercetools✓
VTEX–
Gdpr
commercetools✓
VTEX–
Hipaa
commercetools✓
VTEX–
Soc2
commercetools✓
VTEX–
Reliability
Sla pct
commercetools99.99
VTEX–
Status page
commercetools✓
VTEX–
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for omnichannel commerce. “-” means undocumented, not absent.

Capabilities
Deployment model
commercetoolsHeadless middleware API
VTEXHeadless middleware API
Bopis buy online pickup in store
commercetools-
VTEX✓
Boris buy online return in store
commercetools-
VTEX-
Endless aisle in store digital ordering
commercetools✓
VTEX-
Store associate mobile clienteling app
commercetools-
VTEX✓
Ship from store sfs fulfillment routing
commercetools✓
VTEX✓
Single view of customer unified loyalty CRM
commercetools-
VTEX-
Headless composable architecture support
commercetools✓
VTEX✓
Real time multi location inventory visibility
commercetools✓
VTEX✓
Mobile wallet and contactless rfid checkout
commercetools-
VTEX✗
SOC2 type ii
commercetools✓
VTEX-
ISO 27001
commercetools-
VTEX-
Pricing model
commercetoolsEnterprise annual contract
VTEX-

What each one is

The product in its own terms, so the numbers below have context.

commercetools

A composable, API-first commerce infrastructure used by 600+ global enterprises to manage B2C, B2B, and omnichannel commerce at scale. Emphasizes headless architecture, real-time operations, modular components, and intelligent automation without GMV-based fees.

Independently observed

VTEX

VTEX is a modular, cloud-hosted commerce suite integrating e-commerce, multi-seller marketplaces, point-of-sale, inventory management, and fulfillment operations with AI-powered capabilities for personalization, demand forecasting, and supply chain optimization.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

commercetools

Quote-based

Order-based pricing model. Contact sales for quote.

  • PremiumContact sales
    • Premium Support with enhanced SLA and priority support
    • Audit Log Premium for tracking changes
    • Advanced B2B APIs with Business Units and role-based permissions
    • Performance testing add-on
    • HIPAA compliance add-on
as of verify ↗

VTEX

Pricing not documented yet.

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
commercetools✓
VTEX✓
CLI
commercetools✓
VTEX✗
Deployment
Cloud / SaaS
commercetools✓
VTEX✓
Hybrid
commercetools✓
VTEX✗

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

commercetools

10 total
  • TrustElevate
  • Krish Multi Vendor Marketplace
  • Google Cloud Marketplace
  • AWS Marketplace
  • Payment Service Providers (PSPs)
  • Franka Emika
  • PSPs (Adyen, Stripe, Square, etc.)
  • Shipping & Tax providers
  • PIMs (Product Information Management)
  • Search & Personalization platforms
Independently observed

VTEX

6 total
  • WhatsApp
  • Mercado Livre
  • Shopee
  • Apple Pay
  • Google Shopping
  • Magalu
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.