Spruce Health
HIPAA-compliant unified communications platform for healthcare practices
- Also known as
- spruce-health
Available worldwide · Popular in: US
What is Spruce Health?
Spruce Health consolidates phone, text, video, and secure messaging for healthcare practitioners in one platform. It includes HIPAA compliance, business associate agreements, and tools to automate workflows while keeping patient communications secure and compliant.
Spruce Health pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $24/user/month. Free 14-day trial with no credit card required. Month-to-month billing.
Basic
Core communication tools to streamline patient interactions, simplify daily workflows, and stay compliant.
- Advanced medical phone system
- SMS texting
- Secure app-based messaging
- Secure team chat
- Video telemedicine
- Scheduled messages
- AI transcription
- Auto-replies
- Customizable shared inbox
- Advanced spam call control
- Business Associate Agreement (BAA)
- User access management controls
- Contact & conversation tags
- Contact and patient list management
Communicator
The advanced toolkit to automate workflows, enhance team collaboration, and optimize practice productivity.
- Everything in Basic, plus:
- Self-service customizable call flows (IVR)
- Urgent escalation and after-hours triage
- Integrations & API access
- VoIP phone service
- AI-enabled transcription & summarization
- Call recording
- Missed-call text-back
- Scheduled auto-replies and call routing
- Bulk (broadcast) messaging
- Task assignment and management
- Internal paging (mentions)
- Assignments oversight dashboard
- Mobile payments
- Dedicated support
What Spruce Health does
The capabilities that matter for telemedicine, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Deployment model
- Cloud web app
- HIPAA baas business associate agreement
- ✓
- Secure 1080p HIPAA video conferencing
- ✓
- Virtual waiting room triage queue
- -
- E prescribing ERX integration
- -
- Secure asynchronous text messaging
- ✓
- EHR epic cerner two way sync
- -
- Multi participant family group calls
- -
- Screen sharing and medical image review
- -
- Integrated insurance eligibility checks
- -
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- Flat monthly subscription
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Spruce Health FAQ
Common questions about Spruce Health, answered from independent, dated evidence.
What is Spruce Health?
Spruce Health consolidates phone, text, video, and secure messaging for healthcare practitioners in one platform. It includes HIPAA compliance, business associate agreements, and tools to automate workflows while keeping patient communications secure and compliant. It is indexed under Telemedicine.
Source: https://sprucehealth.com/plans
Is Spruce Health free?
Spruce Health offers a free tier, so you can start without paying. Paid plans start at $24 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
Source: https://sprucehealth.com/plans
What platforms does Spruce Health support?
We have confirmed browser-based access to Spruce Health. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://sprucehealth.com/plans
Can Spruce Health be self-hosted?
We have only confirmed a cloud / SaaS deployment for Spruce Health, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://sprucehealth.com/plans
What security certifications does Spruce Health have?
We have independently confirmed HIPAA for Spruce Health. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Spruce Health not holding them. Always confirm compliance directly before you rely on it.
Source: https://sprucehealth.com/plans
Where is Spruce Health available?
Spruce Health is available worldwide. Its primary market is the United States.
Source: https://sprucehealth.com/plans
Spruce Health alternatives
Other telemedicine we track, ranked by the same independent score.
- VSeeHIPAA-compliant telemedicine platform for scheduling and virtual care deliverylow · 13%
- eVisitRemote care management platform for healthcare systemslow · 7%
- Chiron HealthCloud-based platform for secure video consultations between healthcare providers and patients, with integrated insurance eligibility checks and billing support.low · 14%
- Teladoc HealthAn integrated platform for consolidating multiple virtual care services and clinical workflows into a unified enterprise systemlow · 23%
Compare Spruce Health
Side by side against other telemedicine, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Spruce Health, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.09 | 9.4 | ✓ |
| Price level | 80 | 0.10 | 8.4 | ✓ |
| Capabilities | 58 | 0.04 | 2.5 | ✓ |
| Security posture | 10 | 0.04 | 0.4 | ✓ |
| Reliability | 0 | 0.06 | 0.0 | - |
| Integrations | 0 | 0.05 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 58% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Pricing model: flat_monthly_subscription · Deployment model: cloud_web_app · Secure asynchronous text messaging: Yes · Secure 1080p hipaa video conferencing: Yes · Hipaa baas business associate agreement: Yes | mediumsource · 2026-09-07 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-09-07 · 50% |
Pricing
Security
| Attribute | Value | Evidence |
|---|---|---|
| Hipaa | Yes | mediumsource · 2026-09-07 · 60% |
Is Spruce Health the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank Spruce Health against the rest of the telemedicine we index, using the same dated evidence weighted your way.
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