Comparison

Spruce Health vs Teladoc Health

On the evidence we track, Spruce Health leads this comparison with a composite score of 66/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Spruce Health66
Teladoc Health37
Score
vioscaleAI score
Spruce Health66 / 100low · 49%
Teladoc Health37 / 100low · 23%
Pricing
Free tier
Spruce Health✓
Teladoc Health✗
Model
Spruce Healthfreemium
Teladoc Healthquote
Price level
Spruce Healthlow
Teladoc Healthunknown
Starting price
Spruce Health$24
Teladoc Health–
Transparent
Spruce Health✓
Teladoc Health✗
Security
Hipaa
Spruce Health✓
Teladoc Health✓
Content
Faq
Spruce Health6 items
Teladoc Health6 items

Capabilities

Feature-by-feature on the axes that matter for telemedicine. “-” means undocumented, not absent.

Capabilities
Deployment model
Spruce HealthCloud web app
Teladoc HealthCloud web app
HIPAA baas business associate agreement
Spruce Health✓
Teladoc Health-
Secure 1080p HIPAA video conferencing
Spruce Health✓
Teladoc Health-
Virtual waiting room triage queue
Spruce Health-
Teladoc Health-
E prescribing ERX integration
Spruce Health-
Teladoc Health✓
Secure asynchronous text messaging
Spruce Health✓
Teladoc Health✓
EHR epic cerner two way sync
Spruce Health-
Teladoc Health-
Multi participant family group calls
Spruce Health-
Teladoc Health-
Screen sharing and medical image review
Spruce Health-
Teladoc Health-
Integrated insurance eligibility checks
Spruce Health-
Teladoc Health-
SOC2 type ii
Spruce Health-
Teladoc Health-
ISO 27001
Spruce Health-
Teladoc Health-
Pricing model
Spruce HealthFlat monthly subscription
Teladoc HealthEnterprise quote based

What each one is

The product in its own terms, so the numbers below have context.

Spruce Health

Leader

Spruce Health consolidates phone, text, video, and secure messaging for healthcare practitioners in one platform. It includes HIPAA compliance, business associate agreements, and tools to automate workflows while keeping patient communications secure and compliant.

Independently observed

Teladoc Health

A platform that brings together diverse virtual care delivery models—including primary care, urgent care, specialty consultations, remote monitoring, and mental health services—into a single system to reduce fragmentation and enable AI-enabled clinical workflows.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Spruce Health

Leader
from $24/user/moSubscription14-day trial

From $24/user/month. Free 14-day trial with no credit card required. Month-to-month billing.

  • Basic$24/user/month, month-to-month billing
    • Advanced medical phone system
    • SMS texting
    • Secure app-based messaging
    • Secure team chat
    • Video telemedicine
    • +9 more
  • Communicator$49/user/month, month-to-month billing
    • Everything in Basic, plus:
    • Self-service customizable call flows (IVR)
    • Urgent escalation and after-hours triage
    • Integrations & API access
    • VoIP phone service
    • +10 more
as of verify ↗

Teladoc Health

Quote-based
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Spruce Health✓
Teladoc Health✓
iOS
Spruce Health✗
Teladoc Health✓
Android
Spruce Health✗
Teladoc Health✓
Deployment
Cloud / SaaS
Spruce Health✓
Teladoc Health✓
Still deciding?

Spruce Health or Teladoc Health: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.