Smile.io
A loyalty rewards platform built for Shopify merchants to drive repeat purchases and customer retention
- Also known as
- smile-io
Available worldwide · Popular in: US
What is Smile.io?
A loyalty platform that enables Shopify stores to create and manage customer reward programs with point-based incentives, referral tracking, and VIP tiers. Includes point redemption, bonus events, analytics, and integrations with marketing and POS tools.
Smile.io pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From free to $999/month
Free
FreeFor new stores ready to start rewarding customers
- monthly_orders
- 200
- Points & referrals
- Discounts & free shipping rewards
- Full branding customization
- Multi-language support
- 10 specialized reports
Essential
For stores gaining traction and growing loyalty
- integrations
- 1
- monthly_orders
- 500
- 1 integration
- 500 monthly orders
- 15 specialized reports
- Free product rewards
- Dedicated loyalty page
- Nudges (on-site reminders)
- Shopify Flow triggers
Standard
For established stores investing in loyalty
- integrations
- 2
- monthly_orders
- 1000
- 2 integrations
- 1,000 monthly orders
- 20 specialized reports
- Promote on order thank you page
- Subscription & gift card rewards
- Embed on product pages
- 2x points weekends
Growth
For growing brands expanding customer loyalty
- integrations
- unlimited
- monthly_orders
- 2500
- Unlimited integrations
- 2,500 monthly orders
- 25 specialized reports
- VIP program
- Loyalty Hub
- Fully embedded loyalty
- Performance benchmarks
Plus
For large brands needing greater insights and control
- monthly_orders
- 7500
- 7,500 monthly orders
- 30+ specialized reports
- Migration and launch plan
- Quarterly program monitoring
- Priority support
- API access
Enterprise
Contact salesFor enterprise retailers with over $40M in annual revenue
- monthly_orders
- unlimited
- Unlimited monthly orders
- Custom reports
- Advanced security
- 99.9% historical uptime
- Custom API rate limits
- Data warehouse sync
What Smile.io does
The capabilities that matter for loyalty programs, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Point based reward balances
- ✓
- Vip spend tier progressions
- ✓
- In cart automatic point redemption
- ✓
- Experiential non monetary rewards
- -
- In store point of sale sync
- ✓
- Gamification and birthday bonus points
- ✓
- Shopify woocommerce ecommerce sync
- -
- Square lightspeed POS sync
- -
- Klaviyo mailchimp marketing sync
- ✓
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- Per monthly order volume
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (7)
Independently observed- Klaviyo
- Judge.me
- Digioh
- CM Commerce
- Dotdigital
- Rep AI
- Shopify POS
Smile.io alternatives
Other loyalty programs we track, ranked by the same independent score.
- Talon.OnePlatform for building advanced customer loyalty and promotional strategieslow · 13%
- Stamped.ioEcommerce automation platform for Shopify merchants to drive repeat purchases through lifecycle messaging, loyalty programs, and customer reviews.low · 26%
- Loopy LoyaltyA loyalty rewards platform that integrates directly with mobile payment walletslow · 26%
- Open LoyaltyAPI-first loyalty platform for building gamified customer retention programsmedium · 60%
- LoyaltyLionA loyalty program platform designed to maximize customer lifetime value and recurring revenuelow · 42%
- ZinreloCloud-based platform for designing and managing customer loyalty programs across all sales channelslow · 24%
Compare Smile.io
Side by side against other loyalty programs, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Smile.io, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.08 | 8.4 | ✓ |
| Capabilities | 81 | 0.05 | 4.0 | ✓ |
| Reliability | 45 | 0.07 | 3.3 | ✓ |
| Security posture | 40 | 0.07 | 2.9 | ✓ |
| Price level | 50 | 0.05 | 2.6 | ✓ |
| Integrations | 26 | 0.04 | 1.1 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Pricing model: per_monthly_order_volume · In store point of sale sync: Yes · Point based reward balances: Yes · Vip spend tier progressions: Yes · Klaviyo mailchimp marketing sync: Yes · In cart automatic point redemption: Yes | mediumsource · 2026-08-25 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 7 | mediumsource · 2026-08-25 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-08-25 · 50% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Sla pct | 99.9 | mediumsource · 2026-08-25 · 60% |
Security
| Attribute | Value | Evidence |
|---|---|---|
| Soc2 | Yes | mediumsource · 2026-08-25 · 60% |