Smile.io
A loyalty program platform that syncs customer rewards with ecommerce and marketing tools.
- Also known as
- smile-io
Available worldwide · Popular in: US
What is Smile.io?
A loyalty platform that enables Shopify stores to create and manage customer reward programs with point-based incentives, referral tracking, and VIP tiers. Includes point redemption, bonus events, analytics, and integrations with marketing and POS tools.
Smile.io pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From free to $999/month
Free
FreeFor new stores ready to start rewarding customers
- monthly_orders
- 200
- Points & referrals
- Discounts & free shipping rewards
- Full branding customization
- Multi-language support
- 10 specialized reports
Essential
For stores gaining traction and growing loyalty
- integrations
- 1
- monthly_orders
- 500
- 1 integration
- 500 monthly orders
- 15 specialized reports
- Free product rewards
- Dedicated loyalty page
- Nudges (on-site reminders)
- Shopify Flow triggers
Standard
For established stores investing in loyalty
- integrations
- 2
- monthly_orders
- 1000
- 2 integrations
- 1,000 monthly orders
- 20 specialized reports
- Promote on order thank you page
- Subscription & gift card rewards
- Embed on product pages
- 2x points weekends
Growth
For growing brands expanding customer loyalty
- integrations
- unlimited
- monthly_orders
- 2500
- Unlimited integrations
- 2,500 monthly orders
- 25 specialized reports
- VIP program
- Loyalty Hub
- Fully embedded loyalty
- Performance benchmarks
Plus
For large brands needing greater insights and control
- monthly_orders
- 7500
- 7,500 monthly orders
- 30+ specialized reports
- Migration and launch plan
- Quarterly program monitoring
- Priority support
- API access
Enterprise
Contact salesFor enterprise retailers with over $40M in annual revenue
- monthly_orders
- unlimited
- Unlimited monthly orders
- Custom reports
- Advanced security
- 99.9% historical uptime
- Custom API rate limits
- Data warehouse sync
What Smile.io does
The capabilities that matter for loyalty programs, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Point based reward balances
- ✓
- Vip spend tier progressions
- ✓
- In cart automatic point redemption
- ✓
- Experiential non monetary rewards
- -
- In store point of sale sync
- ✓
- Gamification and birthday bonus points
- ✓
- Shopify woocommerce ecommerce sync
- ✓
- Square lightspeed POS sync
- -
- Klaviyo mailchimp marketing sync
- ✓
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- Per monthly order volume
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (36)
Independently observed- Shopify•
- Mailchimp
- Omnisend
- ConvertCart
- Hive
- Privy
- PushOwl
- Remarkety
- ReSci
- Sendlane
- HubSpot
- Yotpo
- Fera
- Loox
- Okendo
- REVIEWS.io
- Stamped.io
- TargetBay
- Verified Reviews
- Gorgias
- Re:amaze
- Tapcart
- Makappi
- Recharge
- Loop
- Glew
- Lifetimely
- Redo
- Subtotal
- Klaviyo
- Judge.me
- Digioh
- CM Commerce
- Dotdigital
- Rep AI
- Shopify POS
Smile.io FAQ
Common questions about Smile.io, answered from independent, dated evidence.
What is Smile.io?
A loyalty platform that enables Shopify stores to create and manage customer reward programs with point-based incentives, referral tracking, and VIP tiers. Includes point redemption, bonus events, analytics, and integrations with marketing and POS tools. It is indexed under Loyalty Programs.
Source: https://smile.io/pricing
Is Smile.io free?
Smile.io offers a free tier, so you can start without paying. Paid plans start at $15 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
Source: https://smile.io/pricing
What platforms does Smile.io support?
We have confirmed browser-based access to Smile.io. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://smile.io/pricing
Can Smile.io be self-hosted?
We have only confirmed a cloud / SaaS deployment for Smile.io, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://smile.io/pricing
What does Smile.io integrate with?
We have confirmed 7 integrations for Smile.io, including Klaviyo, Judge.me, Digioh, CM Commerce, Dotdigital, Rep AI and Shopify POS. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://smile.io/pricing
What security certifications does Smile.io have?
We have independently confirmed SOC 2 for Smile.io. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Smile.io not holding them. Always confirm compliance directly before you rely on it.
Source: https://smile.io/pricing
Where is Smile.io available?
Smile.io is available worldwide. Its primary market is the United States.
Source: https://smile.io/pricing
Smile.io alternatives
Other loyalty programs we track, ranked by the same independent score.
- Yotpo LoyaltyA cloud-based customer loyalty platform that helps ecommerce brands build rewards programs to drive repeat purchases and customer lifetime value.medium · 54%
- Stamped.ioPost-purchase automation platform for reviews, loyalty rewards, and repeat purchase campaignslow · 36%
- Loyalty GatorFlexible, easy-to-use loyalty program software for customer retentionlow · 37%
- Loopy LoyaltyMobile wallet-based digital loyalty cards with stamps and rewards trackinglow · 25%
- Annex CloudFlexible loyalty program platform for complex enterpriseslow · 8%
- LoyaltyLionA Shopify loyalty platform that drives repeat purchases and customer retention through points, tiers, and rewardsmedium · 53%
Compare Smile.io
Side by side against other loyalty programs, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Smile.io, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.08 | 8.4 | ✓ |
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Capabilities | 87 | 0.05 | 4.2 | ✓ |
| Reliability | 45 | 0.07 | 3.3 | ✓ |
| Security posture | 40 | 0.07 | 2.9 | ✓ |
| Integrations | 45 | 0.04 | 1.8 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 7 items | mediumsource · 2026-09-10 · 59% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Pricing model: per_monthly_order_volume · In store point of sale sync: Yes · Point based reward balances: Yes · Vip spend tier progressions: Yes · Klaviyo mailchimp marketing sync: Yes · In cart automatic point redemption: Yes | mediumsource · 2026-10-07 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 35 | mediumsource · 2026-10-07 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-08-25 · 50% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Sla pct | 99.9 | mediumsource · 2026-08-25 · 60% |
Security
| Attribute | Value | Evidence |
|---|---|---|
| Soc2 | Yes | mediumsource · 2026-08-25 · 60% |
Is Smile.io the right choice for you?
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