# Smile.io

> A loyalty rewards platform built for Shopify merchants to drive repeat purchases and customer retention

- **Canonical URI:** https://www.vioscale.ai/software/smile-io
- **Category:** Loyalty Programs
- **Homepage:** https://smile.io
- **Also known as:** smile-io
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T12:26:43.913Z

## Vioscale score

**59.8 / 100**, confidence 76% (high). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 0.052 | 2.6 | ✓ |
| reliability | 45 | 0.073 | 3.3 | ✓ |
| capabilities | 81.2 | 0.04877777777777778 | 4 | ✓ |
| integrations | 26 | 0.04066666666666666 | 1.1 | ✓ |
| security_posture | 40 | 0.073 | 2.9 | ✓ |
| pricing_transparency | 100 | 0.084 | 8.4 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://smile.io/pricing). Independently observed._

from $15/mo · Subscription · Free tier

> From free to $999/month

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | - |
| Essential | $15/mo | - | - |
| Standard | $79/mo | - | - |
| Growth | $199/mo | - | - |
| Plus | $999/mo | - | annual |
| Enterprise | Contact sales | - | annual |

### Free

For new stores ready to start rewarding customers

**Included limits:** monthly_orders: 200

- Points & referrals
- Discounts & free shipping rewards
- Full branding customization
- Multi-language support
- 10 specialized reports

### Essential

For stores gaining traction and growing loyalty

**Included limits:** integrations: 1, monthly_orders: 500

- 1 integration
- 500 monthly orders
- 15 specialized reports
- Free product rewards
- Dedicated loyalty page
- Nudges (on-site reminders)
- Shopify Flow triggers

### Standard

For established stores investing in loyalty

**Included limits:** integrations: 2, monthly_orders: 1000

- 2 integrations
- 1,000 monthly orders
- 20 specialized reports
- Promote on order thank you page
- Subscription & gift card rewards
- Embed on product pages
- 2x points weekends

### Growth

For growing brands expanding customer loyalty

**Included limits:** integrations: unlimited, monthly_orders: 2500

- Unlimited integrations
- 2,500 monthly orders
- 25 specialized reports
- VIP program
- Loyalty Hub
- Fully embedded loyalty
- Performance benchmarks

### Plus

For large brands needing greater insights and control

**Included limits:** monthly_orders: 7500

- 7,500 monthly orders
- 30+ specialized reports
- Migration and launch plan
- Quarterly program monitoring
- Priority support
- API access

### Enterprise (Contact sales)

For enterprise retailers with over $40M in annual revenue

**Included limits:** monthly_orders: unlimited

- Unlimited monthly orders
- Custom reports
- Advanced security
- 99.9% historical uptime
- Custom API rate limits
- Data warehouse sync

## About

A loyalty platform that enables Shopify stores to create and manage customer reward programs with point-based incentives, referral tracking, and VIP tiers. Includes point redemption, bonus events, analytics, and integrations with marketing and POS tools.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (7)

_Independently observed._

- Klaviyo
- Judge.me
- Digioh
- CM Commerce
- Dotdigital
- Rep AI
- Shopify POS

## Capabilities

_The capabilities that matter for Loyalty Programs. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Point based reward balances | ✓ |
| Vip spend tier progressions | ✓ |
| In cart automatic point redemption | ✓ |
| Experiential non monetary rewards | - |
| In store point of sale sync | ✓ |
| Gamification and birthday bonus points | ✓ |
| Shopify woocommerce ecommerce sync | - |
| Square lightspeed POS sync | - |
| Klaviyo mailchimp marketing sync | ✓ |
| SOC2 type ii | - |
| ISO 27001 | - |
| Pricing model | Per monthly order volume |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.soc2 | yes | [link](https://smile.io/pricing) | 2026-08-25 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 7 | [link](https://smile.io/pricing) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://smile.io/pricing) | 2026-08-25 | 50% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://smile.io/pricing) | 2026-08-25 | 60% (medium) |
| pricing.model | freemium | [link](https://smile.io/pricing) | 2026-08-25 | 60% (medium) |
| pricing.price_level | mid | [link](https://smile.io/pricing) | 2026-08-25 | 60% (medium) |
| pricing.starting_price | `{"amount":15,"currency":"USD"}` | [link](https://smile.io/pricing) | 2026-08-25 | 60% (medium) |
| pricing.transparent | yes | [link](https://smile.io/pricing) | 2026-08-25 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.9 | [link](https://smile.io/pricing) | 2026-08-25 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/smile-io). Independent, evidence-based software intelligence. Cite the canonical URI.*