Smile.io vs Yotpo Loyalty
No clear leader: Yotpo Loyalty (69.0) and Smile.io (66.8) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.
Capabilities
Feature-by-feature on the axes that matter for loyalty programs. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Smile.io
A loyalty platform that enables Shopify stores to create and manage customer reward programs with point-based incentives, referral tracking, and VIP tiers. Includes point redemption, bonus events, analytics, and integrations with marketing and POS tools.
Yotpo Loyalty
Yotpo Loyalty is a SaaS platform for creating and managing customer loyalty programs with tiered rewards, points-based incentives, and VIP status levels. It integrates with ecommerce platforms, marketing tools, and in-store POS systems to sync loyalty data and enable customers to earn and redeem rewards across online and offline channels.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Smile.io
From free to $999/month
- FreeFree
- Points & referrals
- Discounts & free shipping rewards
- Full branding customization
- Multi-language support
- 10 specialized reports
- Essential$15/mo
- 1 integration
- 500 monthly orders
- 15 specialized reports
- Free product rewards
- Dedicated loyalty page
- +2 more
- Standard$79/mo
- 2 integrations
- 1,000 monthly orders
- 20 specialized reports
- Promote on order thank you page
- Subscription & gift card rewards
- +2 more
- Growth$199/mo
- Unlimited integrations
- 2,500 monthly orders
- 25 specialized reports
- VIP program
- Loyalty Hub
- +2 more
- Plus$999/mo
- 7,500 monthly orders
- 30+ specialized reports
- Migration and launch plan
- Quarterly program monitoring
- Priority support
- +1 more
- EnterpriseContact sales
- Unlimited monthly orders
- Custom reports
- Advanced security
- 99.9% historical uptime
- Custom API rate limits
- +1 more
Yotpo Loyalty
Free plan available; paid plans start at $89/month
- FreeFree
- Starter$89/month for 500 orders/month
- Pro$169/month
- EnterpriseContact sales
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Klaviyo
- Rep AI
- Shopify
Smile.io
- Judge.me
- Digioh
- CM Commerce
- Dotdigital
- Shopify POS
- Mailchimp
- HubSpot
- Omnisend
- Yotpo
- Gorgias
- Re:amaze
- Tapcart
- Makappi
- Recharge
- Loop
- Glew
- Lifetimely
- ConvertCart
- Hive
- Privy
- PushOwl
- Redo
- Remarkety
- ReSci
- +9 more
Yotpo Loyalty
- Brevo
- Teamwork Commerce
- Postscript
- Fuego
- Dixa
- Dondy
- Novel
- LoudCrowd
- MESA
Smile.io or Yotpo Loyalty: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.