Comparison

Mend vs Updox

No clear leader: Updox (60.6) and Mend (59.9) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Mend60
Updox61
Score
Vioscale score
Mend60 / 100high · 75%
Updox61 / 100low · 42%
Pricing
Free tier
Mend
Updox
Model
Updoxquote
Price level
Mendlow
Updoxunknown
Transparent
Mend
Updox
Integrations
Count
Mend4
Updox90
Security
Gdpr
Mend
Updox
Hipaa
Mend
Updox
Iso27001
Mend
Updox
Pci
Mend
Updox
Soc2
Mend
Updox
Reliability
Status page
Mend
Updox
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for patient engagement. “-” means undocumented, not absent.

Capabilities
Deployment model
MendCloud web app
UpdoxCloud web app
Digital pre visit intake forms and consents
Mend-
Updox
Secure two way SMS text messaging
Mend-
Updox
HL7 FHIR BI directional EHR sync
Mend-
Updox-
Automated post visit satisfaction surveys nps
Mend-
Updox-
Targeted patient health campaign broadcasts
Mend-
Updox
Automated SMS email appointment reminders
Mend-
Updox-
Secure PDF medical document sharing
Mend-
Updox-
Patient statement generation and portal payments
Mend-
Updox-
HIPAA baas business associate agreement
Mend-
Updox-
SOC2 type ii
Mend-
Updox
ISO 27001
Mend-
Updox-
Pricing model
MendEnterprise quote
UpdoxEnterprise quote

What each one is

The product in its own terms, so the numbers below have context.

Mend

Unified security platform combining static code analysis and open source component scanning to automatically identify, prioritize, and remediate vulnerabilities in custom code and dependencies, with integrated compliance governance and fix automation.

Independently observed

Updox

Updox provides healthcare providers with tools to manage patient communications, conduct telehealth visits, share documents securely, coordinate appointments, and process payments while maintaining HIPAA compliance and integrating with major EHR systems.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Mend

enterprise_quoteFree tier

Teams and Enterprise editions; free tier for open source. Contact sales for pricing.

  • Teams-
  • EnterpriseContact sales
  • Renovate Cloud OSSFree
as of verify ↗

Updox

Usage-based
  • StandardContact sales
    • Fax
    • Telehealth
    • Patient reminders
    • Text messaging
    • Broadcast messaging
  • EnterpriseContact sales
    • Fax
    • Telehealth
    • Patient reminders
    • Text messaging
    • Broadcast messaging
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Mend
Updox
CLI
Mend
Updox
Deployment
Cloud / SaaS
Mend
Updox

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Mend

6 total
  • GitHub
  • Azure DevOps
  • GitHub Marketplace
  • Bitbucket Cloud
  • Jenkins
  • Atlassian Bamboo
Independently observed

Updox

Not documented yet.

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.