Gong vs Outreach
No clear leader: Gong (52.3) and Outreach (49.8) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.
Capabilities
Feature-by-feature on the axes that matter for sales software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Gong
A comprehensive revenue intelligence system that records and analyzes customer interactions, predicts deal outcomes and pipeline risks, and automates sales workflows to help teams close deals faster and increase win rates.
Outreach
An integrated platform designed for revenue teams that uses AI agents to assist with sales activities across deal management, customer outreach, forecasting, and team coaching. Teams can automate repetitive tasks, gain real-time insights from conversations and deal activity, and scale workflows without increasing headcount.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Gong
Custom pricing based on team size (1-50, 51-1,000, 1,001-9,999, 10,000+). Contact sales for proposal.
Outreach
Hybrid seat-based and consumption-based (AI credits) pricing. Custom quotes required. Support included with Core and Pro tiers.
- EssentialsContact sales
- AI Assist - Accounts, Emails, Calls, Meetings & Deals
- Meeting Prep Agent
- AI Coach Cards with Automated Scoring
- AI Summaries - Meetings & Deals
- Data Enrichment
- +6 more
- CoreContact sales
- Everything in Essentials
- Deal Management
- Team Performance and Win/Loss Outcomes
- Multi-Channel Engagement & Sequences
- Reporting: Engagement, AI Performance & Revenue Attribution
- +1 more
- Amplify ProContact sales
- Everything in Essentials + Core
- AI Forecast Projection
- AI Assist: Forecasting
- Forecast Rollups
- Forecast Trends
- +3 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Microsoft Teams
Gong
- Outlook
- Dynamics 365
- Microsoft 365 Copilot
- Microsoft Copilot Studio
Outreach
- Slack
- Zoom
- Claude
- ChatGPT
- Microsoft Copilot
- Google Meet
- Cisco Webex
- Salesforce
- CRM systems (general)
- Kaia for Microsoft Teams
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.