# Gong vs Outreach

| Attribute | Gong | Outreach |
|---|---|---|
| **vioscaleAI score** | 52 (55% (medium)) | 50.8 (49% (low)) |
| content.faq | `[{"answer":"A comprehensive revenue intelligence system that records and analyzes customer interactions, predicts deal outcomes and pipeline risks, and automates sales workflows to help teams close deals faster and increase win rates. It is indexed under Sales Software.","source":"https://www.gong.io","question":"What is Gong?","confidence":0.6},{"answer":"We have confirmed browser-based access to Gong. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.gong.io","question":"What platforms does Gong support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Gong, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.gong.io","question":"Can Gong be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for Gong, including Microsoft Teams, Outlook, Dynamics 365, Microsoft 365 Copilot and Microsoft Copilot Studio. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.gong.io","question":"What does Gong integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Gong. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Gong not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.gong.io/security","question":"What security certifications does Gong have?","confidence":0.7}]` | `[{"answer":"An AI-powered system designed for revenue teams that consolidates engagement, conversation intelligence, deal tracking, and forecasting in a single platform with native GDPR and CCPA compliance support. It is indexed under Sales Software.","source":"https://www.outreach.io","question":"What is Outreach?","confidence":0.6},{"answer":"Outreach does not publish its prices. Pricing is quoted on request, across 3 plans (Essentials, Core and Amplify Pro), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.outreach.ai/pricing","question":"How much does Outreach cost?","confidence":0.6},{"answer":"Outreach supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.outreach.ai/pricing","question":"What platforms does Outreach support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Outreach, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.outreach.ai/pricing","question":"Can Outreach be self-hosted?","confidence":0.6},{"answer":"We have confirmed 10 integrations for Outreach, including Slack, Microsoft Teams, Zoom, Claude, ChatGPT, Microsoft Copilot, Google Meet and Cisco Webex, plus 2 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.outreach.ai/pricing","question":"What does Outreach integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Outreach. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Outreach not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.outreach.ai/resources/blog/ccpa-compliance-and-your-customers-outreach-has-you-covered","question":"What security certifications does Outreach have?","confidence":0.7},{"answer":"Outreach is available in the United States, the United Kingdom and the EU. Its primary markets are the United States and the EU.","source":"https://www.outreach.ai/pricing","question":"Where is Outreach available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A comprehensive revenue intelligence system that records and analyzes customer interactions, predicts deal outcomes and pipeline risks, and automates sales workflows to help teams close deals faster and increase win rates. | A comprehensive platform combining AI agents, conversation intelligence, and deal management to automate and optimize workflows across revenue teams. Uses both per-seat access and consumption-based AI credits to scale capabilities across different functions and team roles. |
| features.capabilities | `{"sub_type":"revenue_intelligence","ai_forecast":true,"pricing_transparency":"contact_sales","conversation_intelligence":true}` | `{"dialer":"native","sub_type":"engagement","cpq_esign":false,"free_tier":false,"ai_forecast":true,"intent_data":false,"b2b_database":false,"soc2_type_ii":true,"pricing_model":"hybrid","native_hubspot":true,"deployment_model":"feature_of_broader_sales_platform","eu_data_residency":true,"native_salesforce":true,"pricing_transparency":"partial","multichannel_sequences":true,"conversation_intelligence":true,"human_in_the_loop_draft_approval_mode":false,"gdpr_and_ccpa_prospect_data_compliance":true,"playbook_based_guardrails_for_brand_tone":true,"deliverability_and_spam_reputation_warmup":true,"waterfall_data_enrichment_for_email_finding":true,"web_scraping_and_linkedin_profile_ingestion":false,"multi_channel_sequencing_email_and_linkedin_dm":true,"two_way_crm_sync_to_prevent_duplicate_outreach":true,"meeting_booking_via_native_calendar_integration":true,"autonomous_inbox_reply_handling_and_objection_rebuttals":false}` |
| integrations.count | 250 | 20 |
| integrations.list | `[{"name":"Microsoft Teams"},{"name":"Outlook"},{"name":"Dynamics 365"},{"name":"Microsoft 365 Copilot"},{"name":"Microsoft Copilot Studio"}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Zoom"},{"name":"Claude"},{"name":"ChatGPT"},{"name":"Microsoft Copilot"},{"name":"Google Meet"},{"name":"Cisco Webex"},{"name":"Salesforce"},{"name":"CRM systems (general)"},{"name":"Kaia for Microsoft Teams"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":["US","GB","EU"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"quote","summary":"Custom pricing based on team size (1-50, 51-1,000, 1,001-9,999, 10,000+). Contact sales for proposal.","currency":"USD","freeTier":false,"sourceUrl":"https://www.gong.io","retrievedAt":"2026-08-01T15:36:17.565Z"}` | `{"type":"hybrid","plans":[{"free":false,"name":"Essentials","features":["AI Assist – Accounts, Emails & Calls","Call Insights & Analytics"],"contactSales":true,"includedLimits":{"api_calls":"250,000/month"}},{"free":false,"name":"Core","features":["Deal Agent","AI Assist – Accounts, Emails, Calls, Meetings & Deals","Meeting Prep Agent","AI Coach Cards with Automated Scoring","Live Coaching: Real-time Content Cards","AI Summaries - Meetings & Deals","Deal Health & Alerts","Data Enrichment","Outreach MCP (Server & Client)","Multi-Channel Engagement & Sequences","Meeting Scheduling & Tasks","Reporting: Engagement, AI Performance & Revenue Attribution","Slack App Integration","Conversation Intelligence & Coaching","Outreach Voice Integrated Dialer","Meeting Insights & Analytics","Integrations: Zoom, Microsoft Teams, Google Meet, Cisco Webex","Deal Management","Team Performance and Win/Loss Outcomes"],"contactSales":true,"includedLimits":{"api_calls":"500,000/month"}},{"free":false,"name":"Premium","features":["Everything in Core","AI Forecast Projection","AI Assist: Forecasting","Forecast Rollups","Forecast Trends","Self-Service Forecast Configuration","Parallel Forecasts"],"description":"Includes advanced forecasting and AI capabilities","contactSales":true,"includedLimits":{"api_calls":"1,000,000/month"}}],"addOns":[{"name":"Data Sharing"},{"name":"Connectors"},{"name":"Additional Instances"},{"name":"Listener Licenses"},{"name":"Additional Credit Packs"}],"summary":"Custom pricing. Per-seat base with consumption-based AI credits. No platform fees. Support included with plans.","freeTier":false,"sourceUrl":"https://www.outreach.ai/pricing","retrievedAt":"2026-10-02T10:58:28.924Z"}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | quote |
| pricing.price_level | unknown | unknown |
| pricing.transparent | no | no |
| reliability.sla_pct | 99.5 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | yes | yes |
| security.pci | yes | - |
| security.soc2 | yes | yes |
| security.trust_center | - | https://www.outreach.ai/resources/blog/email-tracking-pixel-compliance-emea-us |

## Capabilities (Sales Software)

| Capability | Gong | Outreach |
|---|:--:|:--:|
| **Core** |  |  |
| Sub-type | Revenue intelligence | Sales engagement |
| **Pricing** |  |  |
| Pricing transparency | Contact-sales only | Partial |
| Free tier / trial | - | ✗ |
| Pricing model | - | Hybrid |
| **CRM** |  |  |
| Native Salesforce sync | - | ✓ |
| Native HubSpot sync | - | ✓ |
| **Engagement** |  |  |
| Multichannel sequences (email + call + LinkedIn) | - | ✓ |
| Dialer / native calling | - | Native |
| **Intelligence** |  |  |
| Conversation intelligence / call recording | ✓ | ✓ |
| AI deal / forecast intelligence | ✓ | ✓ |
| **Data** |  |  |
| B2B contact / company database included | - | ✗ |
| Intent data | - | ✗ |
| **Deal** |  |  |
| E-signature / CPQ / quoting | - | ✗ |
| **Deployment** |  |  |
| EU / regional data residency | - | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T20:16:26.003Z. "-" = undocumented, not absent.*