What is Zoho Assist?
Software enabling support teams and IT professionals to remotely access, control, and maintain computers and mobile devices across different operating systems for technical assistance and device management.
Zoho Assist pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Free plan with 1 technician and 5 unattended computers. Paid plans available.
Free
Free- technicians
- 1
- concurrent_sessions
- 1
- unattended_computers
- 5
- instant chat
- multi-monitor navigation
Platform & deployment
Independently observed- iOS
- macOS
- Linux
- Android
- Windows
- Cloud / SaaS
Security & compliance
Independently observed- ISO/IEC 27001active · valid to 2028-08-21
- ISO/IEC 27017active · valid to 2028-08-21
- ISO/IEC 27018active · valid to 2028-08-21
- ISO/IEC 27701active · valid to 2028-08-21
- ISO 9001active · valid to 2029-02-02
- ISO/IEC 20000-1active · valid to 2027-07-29
- ISO 22301active · valid to 2026-11-20
- SOC 2 Type II · Type IIactive
Zoho Assist FAQ
Common questions about Zoho Assist, answered from independent, dated evidence.
What is Zoho Assist?
Software enabling support teams and IT professionals to remotely access, control, and maintain computers and mobile devices across different operating systems for technical assistance and device management. It is indexed under Remote Access.
Source: https://www.zoho.com/assist
Is Zoho Assist free?
Zoho Assist offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.
Source: https://www.zoho.com/assist
What platforms does Zoho Assist support?
Zoho Assist supports Windows, macOS, Linux, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.
Source: https://www.zoho.com/assist
Can Zoho Assist be self-hosted?
We have only confirmed a cloud / SaaS deployment for Zoho Assist, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.zoho.com/assist
What security certifications does Zoho Assist have?
We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Zoho Assist. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoho Assist not holding them. Always confirm compliance directly before you rely on it.
Zoho Assist alternatives
Other remote access we track, ranked by the same independent score.
- SplashtopRemote computer access and IT support platformhigh · 75%
- TeamViewerA unified platform for IT remote support, device management, and intelligent automationlow · 40%
- RustDeskOpen-source remote desktop software for self-hosted control without vendor lock-inlow · 21%
- Remminalow · 23%
- GoTo ResolveA unified endpoint management platform for proactive device security and IT supportlow · 39%
- ConnectWise ControlProfessional services automation platform for service operations and project deliverylow · 8%
Compare Zoho Assist
Side by side against other remote access, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Zoho Assist, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Security posture | 80 | 0.12 | 9.2 | ✓ |
| Price level | 80 | 0.04 | 3.4 | ✓ |
| Pricing transparency | 25 | 0.06 | 1.6 | ✓ |
| Reliability | 0 | 0.16 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
| Integrations | 0 | 0.05 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 5 items | mediumsource · 2026-09-10 · 62% |
Pricing
Security
| Attribute | Value | Evidence |
|---|---|---|
| Gdpr | Yes | highsource · 2026-08-19 · 75% |
| Iso27001 | Yes | highsource · 2026-09-28 · 75% |
| Soc2 | Yes | highsource · 2026-09-28 · 75% |
| Certifications | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 9001, ISO/IEC 20000-1 +2 more | mediumsource · 2026-09-28 · 60% |
| Hipaa | Yes | highsource · 2026-09-05 · 75% |
| Trust center | https://www.zoho.com/compliance.html | mediumsource · 2026-09-28 · 60% |
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