ConnectWise Control
Professional services automation platform for service operations and project delivery
- Vendor
- ConnectWise
- Also known as
- connectwise-control
Available worldwide
What is ConnectWise Control?
ConnectWise PSA provides core capabilities for ticketing, project management, time tracking, resource management, and customer management, with expandable sales workflows, procurement, and finance integrations for growing teams.
ConnectWise Control pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Essentials
Contact salesCore PSA capabilities for teams that need ticketing, project delivery, time and expense tracking, customer management, reporting, and standard support
- Ticketing and SLA management
- Project management and resource management
- Time and expense tracking
- Reporting and business analytics
Pro
Contact salesExpanded PSA functionality for teams adding sales workflows, quote and proposal creation, procurement, finance integrations, and advanced operational control
- Everything in Essentials
- Quote and proposal creation
- Opportunity, sales, and procurement workflows
- Billing, finance, and accounting integrations
Add-ons
- RPA Bot Automation
- Licensing
- QuickBooks Online integration
- Office 365 billing, monitoring & management
- Add-on consulting
- Form design
- Premium support
What ConnectWise Control does
The capabilities that matter for remote access, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Deployment model
- -
- Unattended access
- -
- Session video recording
- -
- File transfer
- -
- Wake on lan
- -
- Multi monitor support
- -
- Mobile device control
- -
- Remote printing
- -
- MFA 2FA enforcement
- -
- SSO SAML auth
- -
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- Quote
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (16)
Independently observed- QuickBooks Online⇄•
- Office 365←•
- Cisco Simple IT←•
- SentinelOne←
- Bitdefender←
- Microsoft←
- Salesforce
- Microsoft Dynamics CRM
- NetSuite
- AutoTask
- ConnectWise PSA
- Dell
- HP
- Tech Data
- Authorize.net
- Etilize
ConnectWise Control FAQ
Common questions about ConnectWise Control, answered from independent, dated evidence.
What is ConnectWise Control?
An integrated solution that consolidates service delivery, financial operations, and client relationships through unified ticketing, project management, billing, and reporting for managed service providers. It is indexed under Remote Access.
Source: https://www.connectwise.com/platform/psa/request-pricing/compare-features
How much does ConnectWise Control cost?
ConnectWise Control does not publish its prices. Pricing is quoted on request, across 2 plans (Standard and Premium), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.
Source: https://www.connectwise.com/platform/cpq/request-pricing/compare-features
What platforms does ConnectWise Control support?
We have confirmed browser-based access to ConnectWise Control. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://www.connectwise.com/platform/psa/request-pricing/compare-features
Can ConnectWise Control be self-hosted?
We have only confirmed a cloud / SaaS deployment for ConnectWise Control, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.connectwise.com/platform/psa/request-pricing/compare-features
What does ConnectWise Control integrate with?
We have confirmed 15 integrations for ConnectWise Control, including Salesforce, Microsoft Dynamics CRM, NetSuite, AutoTask, ConnectWise PSA, Dell, HP and Tech Data, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://www.connectwise.com/platform/psa/request-pricing/compare-features
What security certifications does ConnectWise Control have?
We have independently confirmed GDPR for ConnectWise Control. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as ConnectWise Control not holding them. Always confirm compliance directly before you rely on it.
Source: https://www.connectwise.com/platform/wisepay/security-center-wisepay/privacy-policy-wisepay
ConnectWise Control alternatives
Other remote access we track, ranked by the same independent score.
- SplashtopRemote computer access and IT support platformhigh · 75%
- TeamViewerA unified platform for IT remote support, device management, and intelligent automationlow · 40%
- Zoho Assistlow · 23%
- RustDeskOpen-source remote desktop software for self-hosted control without vendor lock-inlow · 21%
- Remminalow · 23%
- GoTo ResolveA unified endpoint management platform for proactive device security and IT supportlow · 39%
Compare ConnectWise Control
Side by side against other remote access, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for ConnectWise Control, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Integrations | 24 | 0.05 | 1.2 | ✓ |
| Price level | 0 | 0.04 | 0.0 | - |
| Reliability | 0 | 0.16 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
| Security posture | 5 | 0.12 | 0.0 | - |
| Pricing transparency | 0 | 0.06 | 0.0 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 62% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Pricing model: quote | mediumsource · 2026-09-06 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 6 | mediumsource · 2026-09-06 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-09-06 · 50% |
Pricing
Security
Is ConnectWise Control the right choice for you?
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