SurveySparrow
Cloud-based platform for creating and distributing surveys to gather customer feedback and insights
- Also known as
- surveysparrow
Available worldwide
What is SurveySparrow?
A subscription-based survey tool that enables users to design customizable surveys, collect responses across multiple channels, and analyze feedback with integrations to business systems. Supports customizable questions, skip logic, team collaboration, and reporting dashboards.
SurveySparrow pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Free plan available. Paid plans start at Basic tier with yearly billing discount up to 40%. Exact pricing not displayed on page. Add-ons available for users, responses, and API calls.
Free
FreeForever free after trial period
- surveys
- 3
- responses_per_month
- 50
- questions_per_survey
- 10
- Basic survey creation
- Limited question types
Basic
For students, freelancers, and personal projects
- responses
- 2,500
- 2,500 responses
- Display and Skip Logic
- Notify Respondents via Email
- Slack, 5+ integrations
- 24x5 Email Support
Starter
For solo creators, blogs, and early-stage founders
- responses
- 15,000
- Everything in Basic
- 15,000 responses
- Embed Survey in Email
- Survey Translation
- Redirect post Survey Completion
- HubSpot, 10+ integrations
Business
Most Popular — For teams that need collaboration, custom branding, and automation
- responses
- 36,000
- Everything in Starter
- 36,000 responses
- Custom Branding
- Advanced Question Types
- Workflows and Webhooks
- Track Respondents Location
- Zendesk, 12+ integrations
- 24x5 Chat Support
Enterprise
Contact salesFor large enterprises with complex needs and advanced insights
- Everything in Business
- Customize Surveys with CSS
- Auto Translate to 130+ Languages
- Custom Dashboard Widgets
- Key Driver Analysis (CogniVue)
- HIPAA Compliance Available
- PowerBI, 25+ integrations
- Dedicated CSM
Add-ons
- Additional Users$49/user/mo
- Additional Responses
- Additional API Calls
What SurveySparrow does
The capabilities that matter for survey tools, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Advanced skip logic branching
- ✓
- Matrix likert scale question types
- ✓
- Anonymous response data masking
- -
- Cross tabulation statistical reporting
- -
- Offline kiosk data collection apps
- ✓
- AI sentiment analysis of open text
- ✓
- Salesforce hubspot CRM sync
- ✓
- Tableau powerbi analytics sync
- ✓
- Mailchimp activecampaign distribution sync
- ✓
- SOC2 type ii
- ✓
- ISO 27001
- ✓
- Pricing model
- Freemium
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (14)
Independently observed- Power BI→•
- Microsoft Teams•
- Slack
- HubSpot
- Zendesk
- PowerBI
- Google Sheets
- Mailchimp
- Microsoft 365
- SMS
- Zapier
Security & compliance
Independently observed- Stripe PCI Service Provider Level 1 · Level 1active · Stripe
SurveySparrow FAQ
Common questions about SurveySparrow, answered from independent, dated evidence.
What is SurveySparrow?
A survey and feedback collection platform that uses AI to transform customer responses into actionable insights through automated analysis, sentiment detection, and integration with business tools. It is indexed under Survey Tools.
Is SurveySparrow free?
SurveySparrow offers a free tier, so you can start without paying. Paid plans are also available: Free, Basic, Starter and Business. Pricing changes often, so verify at source before relying on it.
What platforms does SurveySparrow support?
We have confirmed browser-based access to SurveySparrow. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Can SurveySparrow be self-hosted?
We have only confirmed a cloud / SaaS deployment for SurveySparrow, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
What does SurveySparrow integrate with?
We have confirmed 12 integrations for SurveySparrow, including Slack, HubSpot, Zendesk, PowerBI, Google Sheets, Mailchimp, Microsoft 365 and WhatsApp, plus 4 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
What security certifications does SurveySparrow have?
We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for SurveySparrow. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as SurveySparrow not holding them. Always confirm compliance directly before you rely on it.
SurveySparrow alternatives
Other survey tools we track, ranked by the same independent score.
- Zoho Surveymedium · 51%
- QuestionPromedium · 50%
- SogolyticsUnified feedback and experience management platform that captures insights across multiple channels and automatically surfaces themes, sentiment, and risksmedium · 69%
- Qualtrics CoreXMA survey platform for gathering research insights and informing business decisions.low · 37%
- SurveyMonkeyA feedback collection platform for gathering insights from employees, customers, and stakeholderslow · 24%
- LimeSurveyAn online survey platform for creating professional surveys, collecting responses, and analyzing results with advanced customization.medium · 73%
Compare SurveySparrow
Side by side against other survey tools, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for SurveySparrow, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Security posture | 95 | 0.07 | 6.9 | ✓ |
| Pricing transparency | 80 | 0.08 | 6.7 | ✓ |
| Capabilities | 96 | 0.05 | 4.7 | ✓ |
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Integrations | 27 | 0.04 | 1.1 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 62% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Iso 27001: Yes · Soc2 type ii: Yes · Pricing model: freemium · Salesforce hubspot crm sync: Yes · Advanced skip logic branching: Yes · Tableau powerbi analytics sync: Yes | mediumsource · 2026-09-29 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 8 | mediumsource · 2026-09-29 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-09-29 · 50% |
Pricing
Security
| Attribute | Value | Evidence |
|---|---|---|
| Gdpr | Yes | highsource · 2026-09-29 · 75% |
| Hipaa | Yes | highsource · 2026-09-29 · 75% |
| Iso27001 | Yes | highsource · 2026-09-06 · 75% |
| Pci | Yes | highsource · 2026-09-06 · 75% |
| Soc2 | Yes | highsource · 2026-09-06 · 75% |
| Certifications | Stripe PCI Service Provider Level 1 | mediumsource · 2026-09-29 · 60% |
| Trust center | https://surveysparrow.com/templates/business/compliance-risk-assessment-questionnaire/ | mediumsource · 2026-09-29 · 60% |
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