Comparison

SurveySparrow vs Zoho Survey

On the evidence we track, SurveySparrow leads this comparison with a composite score of 77/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
SurveySparrow77
Zoho Survey67
Score
Vioscale score
SurveySparrow77 / 100low · 42%
Zoho Survey67 / 100low · 43%
Pricing
Free tier
SurveySparrow
Zoho Survey
Model
SurveySparrowfreemium
Zoho Surveyfreemium
Price level
SurveySparrowlow
Zoho Surveylow
Transparent
SurveySparrow
Zoho Survey
Integrations
Count
SurveySparrow12
Zoho Survey3
Security
Gdpr
SurveySparrow
Zoho Survey
Hipaa
SurveySparrow
Zoho Survey
Iso27001
SurveySparrow
Zoho Survey
Pci
SurveySparrow
Zoho Survey
Soc2
SurveySparrow
Zoho Survey
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for survey tools. “-” means undocumented, not absent.

Capabilities
Advanced skip logic branching
SurveySparrow-
Zoho Survey-
Matrix likert scale question types
SurveySparrow-
Zoho Survey-
Anonymous response data masking
SurveySparrow-
Zoho Survey-
Cross tabulation statistical reporting
SurveySparrow-
Zoho Survey-
Offline kiosk data collection apps
SurveySparrow-
Zoho Survey-
AI sentiment analysis of open text
SurveySparrow-
Zoho Survey-
Salesforce hubspot CRM sync
SurveySparrow-
Zoho Survey-
Tableau powerbi analytics sync
SurveySparrow-
Zoho Survey-
Mailchimp activecampaign distribution sync
SurveySparrow-
Zoho Survey-
SOC2 type ii
SurveySparrow-
Zoho Survey-
ISO 27001
SurveySparrow-
Zoho Survey-
Pricing model
SurveySparrow-
Zoho Survey-

What each one is

The product in its own terms, so the numbers below have context.

SurveySparrow

Leader

A cloud-based survey and feedback platform that helps businesses gather customer, employee, and product feedback across multiple channels. Automatically analyzes responses using AI to identify patterns, sentiment, and key themes without manual spreadsheet work.

Independently observed

Zoho Survey

A survey and feedback collection platform that helps organizations gather insights from customers and employees through customizable surveys and polls. It provides real-time analytics and sentiment analysis to support better decision-making.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

SurveySparrow

Leader
SubscriptionFree tier14-day trial

Free plan available. Paid plans start at Basic tier with yearly billing discount up to 40%. Exact pricing not displayed on page. Add-ons available for users, responses, and API calls.

  • FreeFree
    • Basic survey creation
    • Limited question types
  • Basic-
    • 2,500 responses
    • Display and Skip Logic
    • Notify Respondents via Email
    • Slack, 5+ integrations
    • 24x5 Email Support
  • Starter-
    • Everything in Basic
    • 15,000 responses
    • Embed Survey in Email
    • Survey Translation
    • Redirect post Survey Completion
    • +1 more
  • Business-
    • Everything in Starter
    • 36,000 responses
    • Custom Branding
    • Advanced Question Types
    • Workflows and Webhooks
    • +3 more
  • EnterpriseContact sales
    • Everything in Business
    • Customize Surveys with CSS
    • Auto Translate to 130+ Languages
    • Custom Dashboard Widgets
    • Key Driver Analysis (CogniVue)
    • +3 more
as of verify ↗

Zoho Survey

HybridFree tier7-day trial

Free tier available; flexible paid plans for all business sizes; 7-day free enterprise trial

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
SurveySparrow
Zoho Survey
Deployment
Cloud / SaaS
SurveySparrow
Zoho Survey

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

SurveySparrow

Leader
12 total
  • Slack
  • HubSpot
  • Zendesk
  • PowerBI
  • Google Sheets
  • Mailchimp
  • Microsoft 365
  • WhatsApp
  • Instagram
  • Facebook
  • SMS
  • Zapier
Independently observed

Zoho Survey

3 total
  • Zoho CRM
  • Zoho Desk
  • Zoho Analytics
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.