Sorted Returns
Unified delivery and carrier management platform for ecommerce retailers
- Also known as
- sorted-returns
Available worldwide · Popular in: GB, US
What is Sorted Returns?
A cloud-based shipping and post-purchase delivery platform that automates carrier selection to reduce costs and provides branded real-time tracking updates to customers. Integrates with multiple carriers through a single connection point and offers rules-based allocation, dashboard reporting, and customer communication tools.
Sorted Returns pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Usage-based pricing on Action Transaction Units; contact for specific rates
Contact sales
Contact salesUsage-based pricing via Action Transaction Unit (ATU) model measuring API calls, webhooks, tracking notifications, and orchestration tasks
What Sorted Returns does
The capabilities that matter for returns management, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Deployment model
- Cloud saas plugin
- Branded self serve rma portal
- ✓
- Dynamic policy rules final sale time windows
- -
- Instant exchange and bonus store credit upsell
- -
- Qr code printerless drop off network sync
- -
- Automated carrier shipping label generation
- ✓
- Fraud prevention wardrobing blocklists
- -
- Sustainability keep the item logic for low value
- ✓
- 3pl wms advance shipping notice asn sync
- -
- Liquidation and refurbishment channel routing
- -
- SOC2 type ii
- -
- ISO 27001
- ✓
- Pricing model
- Per return volume tier
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (3)
Independently observed- Microsoft Azure
- Amazon Web Services
- Extensive carrier network (specific partners not enumerated in text)
Sorted Returns alternatives
Other returns management we track, ranked by the same independent score.
- RedoShopify-native platform for automating returns, fulfillment, and post-purchase customer engagementlow · 29%
- NarvarAI-powered post-purchase commerce platform that automates and personalizes customer experiences after purchaselow · 9%
- Loop ReturnsPost-purchase operations platform helping ecommerce brands manage returns, exchanges, and customer retentionlow · 37%
- ReverseLogixlow · 5%
- Return PrimeReturns and exchange management platform for Shopify storeslow · 37%
- ReturnistaE-commerce returns management platform that adapts to each business's unique operations and workflowslow · 29%
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Sorted Returns, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 55 | 0.08 | 4.6 | ✓ |
| Capabilities | 67 | 0.05 | 3.3 | ✓ |
| Reliability | 40 | 0.07 | 2.9 | ✓ |
| Security posture | 35 | 0.07 | 2.6 | ✓ |
| Integrations | 17 | 0.04 | 0.7 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Iso 27001: Yes · Pricing model: per_return_volume_tier · Deployment model: cloud_saas_plugin · Branded self serve rma portal: Yes · Automated carrier shipping label generation: Yes · Sustainability keep the item logic for low value: Yes | mediumsource · 2026-08-24 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 3 | mediumsource · 2026-08-24 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | HqCountry: GB · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-24 · 75% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Sla pct | 99.8 | mediumsource · 2026-08-24 · 60% |