Sorted Returns
Unified delivery and carrier management platform for ecommerce retailers
- Also known as
- sorted-returns
Available worldwide · Popular in: GB, US
What is Sorted Returns?
A cloud-based shipping and post-purchase delivery platform that automates carrier selection to reduce costs and provides branded real-time tracking updates to customers. Integrates with multiple carriers through a single connection point and offers rules-based allocation, dashboard reporting, and customer communication tools.
Sorted Returns pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Usage-based pricing on Action Transaction Units; contact for specific rates
Contact sales
Contact salesUsage-based pricing via Action Transaction Unit (ATU) model measuring API calls, webhooks, tracking notifications, and orchestration tasks
What Sorted Returns does
The capabilities that matter for returns management, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Deployment model
- Cloud saas plugin
- Branded self serve rma portal
- ✓
- Dynamic policy rules final sale time windows
- -
- Instant exchange and bonus store credit upsell
- -
- Qr code printerless drop off network sync
- -
- Automated carrier shipping label generation
- ✓
- Fraud prevention wardrobing blocklists
- -
- Sustainability keep the item logic for low value
- ✓
- 3pl wms advance shipping notice asn sync
- -
- Liquidation and refurbishment channel routing
- -
- SOC2 type ii
- -
- ISO 27001
- ✓
- Pricing model
- Per return volume tier
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (3)
Independently observed- Microsoft Azure
- Amazon Web Services
- Extensive carrier network (specific partners not enumerated in text)
Sorted Returns FAQ
Common questions about Sorted Returns, answered from independent, dated evidence.
What is Sorted Returns?
A cloud-based shipping and post-purchase delivery platform that automates carrier selection to reduce costs and provides branded real-time tracking updates to customers. Integrates with multiple carriers through a single connection point and offers rules-based allocation, dashboard reporting, and customer communication tools. It is indexed under Returns Management.
Source: https://sorted.com/pricing
How much does Sorted Returns cost?
Sorted Returns does not publish its prices. Pricing is quoted on request, across 1 plan (Contact sales), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.
Source: https://sorted.com/pricing
What platforms does Sorted Returns support?
We have confirmed browser-based access to Sorted Returns. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://sorted.com/pricing
Can Sorted Returns be self-hosted?
We have only confirmed a cloud / SaaS deployment for Sorted Returns, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://sorted.com/pricing
What does Sorted Returns integrate with?
We have confirmed 3 integrations for Sorted Returns, including Microsoft Azure, Amazon Web Services and Extensive carrier network (specific partners not enumerated in text). This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://sorted.com/pricing
What security certifications does Sorted Returns have?
We have independently confirmed ISO 27001 and GDPR for Sorted Returns. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Sorted Returns not holding them. Always confirm compliance directly before you rely on it.
Where is Sorted Returns available?
Sorted Returns is available worldwide. Its primary markets are the United Kingdom and the United States. The vendor is headquartered in the United Kingdom.
Source: https://sorted.com/pricing
Sorted Returns alternatives
Other returns management we track, ranked by the same independent score.
- RedoAll-in-one ecommerce platform for returns, exchanges, fulfillment, and post-purchase customer operationslow · 49%
- NarvarManages returns, shipments, and post-purchase customer experiences across ecommerce platforms and carrier networkslow · 10%
- Return PrimeAutomate return and exchange processing for online retailersmedium · 63%
- AfterShip ReturnsStreamline returns and exchanges through automated workflows and flexible resolution optionsmedium · 61%
- Loop ReturnsA platform for managing returns and post-purchase operations to drive customer retentionmedium · 60%
- ZigZag GlobalCloud-based returns management platform with global carrier integration and branded customer portals.medium · 63%
Compare Sorted Returns
Side by side against other returns management, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Sorted Returns, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 55 | 0.09 | 5.2 | ✓ |
| Capabilities | 67 | 0.04 | 2.9 | ✓ |
| Reliability | 40 | 0.06 | 2.5 | ✓ |
| Security posture | 35 | 0.04 | 1.5 | ✓ |
| Integrations | 17 | 0.05 | 0.8 | ✓ |
| Price level | 0 | 0.10 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 7 items | mediumsource · 2026-09-10 · 64% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Iso 27001: Yes · Pricing model: per_return_volume_tier · Deployment model: cloud_saas_plugin · Branded self serve rma portal: Yes · Automated carrier shipping label generation: Yes · Sustainability keep the item logic for low value: Yes | mediumsource · 2026-08-24 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 3 | mediumsource · 2026-08-24 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | HqCountry: GB · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-24 · 75% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Sla pct | 99.8 | mediumsource · 2026-08-24 · 60% |
Security
Is Sorted Returns the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank Sorted Returns against the rest of the returns management we index, using the same dated evidence weighted your way.
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