Salesforce Field Service
A CRM platform offering integrated sales, service, marketing, and commerce capabilities with AI-powered automation and data management tools.
- Also known as
- salesforce-field-service
Available worldwide
What is Salesforce Field Service?
Salesforce provides an integrated customer relationship management platform that combines CRM, commerce, marketing, and service tools. The platform includes data integration capabilities, compliance management features, development sandboxes, and AI-powered agents to automate business processes.
Salesforce Field Service pricing
We don't have Salesforce Field Service's full plan breakdown yet (its pricing page resisted automated reading). Here's what we could confirm. Always check live pricing for exact numbers.
Variable pricing depending on product and deployment. Contact sales for specific Field Service pricing.
What Salesforce Field Service does
The capabilities that matter for field workforce scheduling, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Deployment archive
- Standalone enterprise cloud
- Algorithmic dynamic route optimization
- -
- Skill and certification technician matching
- -
- Union labor break and overtime rule enforcement
- -
- Service level agreement SLA breach countdown timers
- -
- Offline mobile app with cached schematics and manuals
- -
- Complex multi day and crew based scheduling
- -
- Iot sensor connected asset preventative triggering
- -
- Installed base and entitlement warranty tracking
- -
- Augmented reality ar remote expert assistance
- -
- SOC2 type ii
- -
- ISO 27001
- -
Platform & deployment
Independently observed- Web
- Cloud / SaaS
- Hybrid
Integrations (4)
Independently observed- MuleSoft
- Slack
- Tableau
- Data 360
Salesforce Field Service alternatives
Other field workforce scheduling we track, ranked by the same independent score.
Compare Salesforce Field Service
Side by side against other field workforce scheduling, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Salesforce Field Service, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Security posture | 20 | 0.07 | 1.5 | ✓ |
| Integrations | 20 | 0.04 | 0.8 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Reliability | 0 | 0.07 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
| Pricing transparency | 0 | 0.08 | 0.0 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Deployment archive: standalone_enterprise_cloud | mediumsource · 2026-08-24 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 4 | mediumsource · 2026-08-24 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | HqCountry: US · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-24 · 75% |