Salesforce Agentforce
A cloud-based platform for building and operating AI agents that independently handle complex business workflows
- Vendor
- Salesforce
- Also known as
- salesforce-agentforce
Available worldwide
What is Salesforce Agentforce?
A platform enabling organizations to design, deploy, and manage autonomous AI agents that coordinate with each other to complete multi-step processes, integrate with enterprise systems, and operate under human supervision.
Salesforce Agentforce pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $25/user/month with free 30-day trial
Free Suite
Free- Account, Contact, Lead, and Opportunity Management
Starter Suite
All-in-one CRM for small businesses combining sales, service, marketing, and commerce capabilities
- Lead, Account, Contact, and Opportunity Management
- Built-in Sales Flows and Lead Routing
- AI Email and Contact Synchronization
- Email Marketing and Analytics
- Slack included
Core
Contact salesAdvanced edition with AI-powered automation, comprehensive forecasting, and agent building capabilities
- Advanced Forecast and Pipeline Management
- Opportunity Scoring
- Conversation Intelligence
- API Access
- Agentforce
Add-ons
- Slack Enterprise+$25/mo
- Premier Support
What Salesforce Agentforce does
The capabilities that matter for ai agent frameworks, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Orchestration model
- Multi agent hierarchical
- Model provider agnostic
- -
- Tool function calling
- ✓
- Code execution sandbox
- -
- Memory architecture
- Persistent
- Mcp support
- ✓
- A2a support
- ✓
- Human in the loop
- ✓
- Streaming output
- -
- Structured output
- -
- Multi language SDK
- -
- Deployment model
- Embedded in cloud
- Open source
- ✗
- Pricing model
- Seat enterprise quote
Platform & deployment
Independently observed- CLI
- Web
- Cloud / SaaS
Integrations (16)
Independently observed- Amazon Connect⇄
- Okta←
- CrowdStrike←
- DigitSec←
- Slack
- MuleSoft
- Salesforce Service Cloud
- Salesforce Sales Cloud
- Tableau
- Data 360
- Apex
- JavaScript
- Salesforce Flows
- Git
- VS Code
- Salesforce Meetings•
Salesforce Agentforce FAQ
Common questions about Salesforce Agentforce, answered from independent, dated evidence.
What is Salesforce Agentforce?
Agentforce is Salesforce's AI agent platform that enables organizations to build and deploy customizable autonomous agents for customer service, sales support, and employee assistance. Agents integrate with business systems and data, operate across web, phone, and chat interfaces, and can seamlessly hand off to humans when complex issues require personal attention. It is indexed under AI Agent Frameworks.
Is Salesforce Agentforce free?
Salesforce Agentforce offers a free tier, so you can start without paying. Paid plans start at $25 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
What platforms does Salesforce Agentforce support?
Salesforce Agentforce supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.
Can Salesforce Agentforce be self-hosted?
We have only confirmed a cloud / SaaS deployment for Salesforce Agentforce, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
What does Salesforce Agentforce integrate with?
We have confirmed 13 integrations for Salesforce Agentforce, including Slack, MuleSoft, Salesforce Service Cloud, Salesforce Sales Cloud, Tableau, Data 360, Apex and JavaScript, plus 5 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
What security certifications does Salesforce Agentforce have?
We have independently confirmed HIPAA and GDPR for Salesforce Agentforce. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Salesforce Agentforce not holding them. Always confirm compliance directly before you rely on it.
Source: https://www.salesforce.com/platform/data-privacy-compliance/
Salesforce Agentforce alternatives
Other ai agent frameworks we track, ranked by the same independent score.
- AgnoA cloud-based framework for building, deploying, and managing AI agents with built-in observability and securitylow · 24%
- AG2Open-source framework for building and orchestrating systems of multiple AI agentslow · 33%
- BotsifyWhite-label AI agent platform for agencies to build and resell automation solutionslow · 25%
- smolagentsCollaborative platform for machine learning model hosting and deploymentlow · 34%
- GriptapeA visual, collaborative platform for building AI workflows without requiring coding expertiselow · 7%
- Amazon Bedrock AgentsBuild and deploy AI agents that autonomously break down complex tasks using foundation models and APIslow · 44%
Compare Salesforce Agentforce
Side by side against other ai agent frameworks, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Salesforce Agentforce, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.05 | 5.4 | ✓ |
| Capabilities | 67 | 0.04 | 2.5 | ✓ |
| Price level | 50 | 0.04 | 2.1 | ✓ |
| Security posture | 15 | 0.12 | 1.8 | ✓ |
| Integrations | 26 | 0.04 | 1.2 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 62% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | A2a support: Yes · Mcp support: Yes · Open source: No · Pricing model: seat-enterprise-quote · Deployment model: embedded-in-cloud · Human in the loop: Yes | mediumsource · 2026-10-02 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 7 | mediumsource · 2026-10-02 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-10-02 · 50% |
Pricing
Security
Is Salesforce Agentforce the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank Salesforce Agentforce against the rest of the ai agent frameworks we index, using the same dated evidence weighted your way.
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