Middleware
Full-stack Observability With AI SRE Agent
- Also known as
- middleware
What is Middleware?
Middleware is a full-stack observability platform that unifies APM, logs, infrastructure, RUM, synthetics, and LLM monitoring on one timeline, with an AI SRE Agent that automatically detects, diagnoses, and fixes issues.
Middleware pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Free 14-day trial with unlimited data. Pay-as-you-go from $0.30/GB. Custom enterprise contracts available.
Free Trial
Free14-day free access to all features with unlimited data ingestion
- users
- unlimited
- rum_sessions
- unlimited
- data_ingestion
- unlimited
- retention_days
- 14
- synthetic_checks
- unlimited
- browser_test_runs
- 10
- Unlimited Data Ingestion
- Unlimited RUM Sessions
- Unlimited Synthetic Checks
- 10 Browser Test Runs
- Unlimited Users
- Community Based Support
Pay As You Go
Usage-based pricing with no minimum commitment
- retention_days
- 30
- Ingestion Control & Data Pipeline
- SSO and Security Features
- Dedicated Slack/MS Teams Channel
- OpsAI Error Solving
Custom
Contact salesVolume discounts and custom terms for enterprise deployments
- Bring Your Own Cloud (BYOC)
- Dedicated Account Team
- Multi-year Contract Discounts
- Custom Data Retention
- 24/7 Support
- OpsAI Root Cause Analysis
- Automatic Issue Detection
- Automatic PR Generation
What Middleware does
The capabilities that matter for observability tools, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Metrics
- ✓
- Log management
- ✓
- Distributed tracing
- ✓
- Application performance monitoring
- ✓
- Real-user monitoring
- ✓
- Alerting
- ✓
- On-call / incident management
- ✓
- Dashboards
- ✓
- OpenTelemetry-native
- ✓
- Hosting
- Cloud + self-hosted
Platform & deployment
Independently observed- Web
- Cloud / SaaS
- Self-hosted
Integrations (5)
Independently observed- AWS
- Azure
- GCP
- Kubernetes
- Prometheus
Middleware alternatives
Other observability tools we track, ranked by the same independent score.
- ChronosphereObservability Purpose Built for Kuberneteslow · 16%
- NetdataThe only agent that thinks for itselfmedium · 61%
- GroundcoverThe full-stack observability platform for engineers & agentsmedium · 50%
- Grafanamedium · 62%
- OpenTelemetry CollectorThe open standard for telemetrylow · 30%
- Datadogmedium · 63%
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Middleware, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Reliability | 50 | 30.00 | 1500.0 | ✓ |
| Pricing Transparency | 100 | 12.00 | 1200.0 | ✓ |
| Capabilities | 96 | 12.00 | 1152.3 | ✓ |
| Price Level | 80 | 8.00 | 640.0 | ✓ |
| Integrations | 22 | 16.00 | 358.1 | ✓ |
| Security Posture | 5 | 22.00 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | {"apm":true,"rum":true,"logs":true,"hosting":"both","metrics":true,"on_call":true,"tracing":true,"alerting":true,"dashboards":true,"otel_native":true} | mediumsource · 2026-08-03 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 5 | mediumsource · 2026-08-03 · 60% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-03 · 60% |
Security
| Attribute | Value | Evidence |
|---|---|---|
| Gdpr | Yes | highsource · 2026-08-03 · 75% |