Comparison

SugarCRM vs Teamwork CRM

On the evidence we track, Teamwork CRM leads this comparison with a composite score of 87/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
SugarCRM60
Teamwork CRM87
Score
Vioscale score
SugarCRM60 / 100medium · 72%updating
Teamwork CRM87 / 100medium · 73%updating
Pricing
Free tier
SugarCRM
Teamwork CRM
Model
SugarCRMcommercial
Teamwork CRMfreemium
Price level
SugarCRMmid
Teamwork CRMlow
Transparent
SugarCRM
Teamwork CRM
Integrations
Count
SugarCRM180
Teamwork CRM150
Security
Disclosure policy
SugarCRM
Teamwork CRM
Gdpr
SugarCRM
Teamwork CRM
Iso27001
SugarCRM
Teamwork CRM
Soc2
SugarCRM
Teamwork CRM
Reliability
Sla pct
SugarCRM
Teamwork CRM99.9
Status page
SugarCRM
Teamwork CRM
Content
Faq
SugarCRM
Teamwork CRM8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
SugarCRM
Teamwork CRM
Deal / pipeline management
SugarCRM
Teamwork CRM
Lead scoring
SugarCRM
Teamwork CRM
Communication
Email sync & tracking
SugarCRM-
Teamwork CRM
Automation
Marketing automation
SugarCRM-
Teamwork CRM
Workflow automation
SugarCRM
Teamwork CRM
Insight
Reporting & dashboards
SugarCRM
Teamwork CRM
Sales forecasting
SugarCRM
Teamwork CRM
Access
Native mobile app
SugarCRM-
Teamwork CRM
Extensibility
Public API
SugarCRM-
Teamwork CRM
Custom fields & objects
SugarCRM
Teamwork CRM

What each one is

The product in its own terms, so the numbers below have context.

SugarCRM

A sales platform enhanced with machine learning to help teams manage customer data, streamline selling processes, and identify growth opportunities. It provides guidance on next steps and flags at-risk deals to help sales representatives succeed.

Independently observed

Teamwork CRM

Leader

A professional services automation solution for managing client projects, team resources, and financial performance in a unified workspace. It combines project tracking, time logging, budget management, and AI-assisted features with reporting to help services firms optimize profitability and team utilization.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

SugarCRM

from $59/moSubscription

From $59/user/month billed annually. 15 user minimum.

  • Standard$59/user/month billed annually, 15 user minimum
    • Accounts & contact management
    • Lead & opportunity management
    • Quote management
    • Activity management
    • Pipeline management
    • +5 more
  • Advanced$85/user/month billed annually, 15 user minimum
    • All Standard features
    • Case management
    • Bug tracking
    • Sugar Intelligence
    • sales-i
    • +2 more
  • Premier$135/user/month billed annually, 15 user minimum
    • All Advanced features
    • Geo mapping
    • Discover
    • 2x file managed storage
    • 2x data managed storage
    • +2 more
as of verify ↗

Teamwork CRM

Leader
from $9.99/moSubscriptionFree tier14-day trial

From $9.99/user/mo (billed annually). Free tier with up to 5 users. 14-day free trial on paid plans.

  • FreeFree
    • Task, list, board & Gantt table views
    • Time logging
    • Organize by client
    • Chat tool integration
    • Role-based permissions
    • +1 more
  • Basics$9.99/user/mo billed annually. 14-day free trial.
    • Gantt, table, list & board views
    • Unlimited project templates
    • Time tracking & reporting
    • AI integrations (Claude, ChatGPT)
    • AI project wizard
    • +2 more
  • Accelerate$24.99/user/mo billed annually. 14-day free trial.
    • Everything in Basics plus:
    • Smart form routing
    • 20,000 automations
    • Capacity planning & visibility
    • Time budgets & retainers
    • +4 more
  • OptimizeContact sales
    • Everything in Accelerate plus:
    • Quote generation
    • 100,000 automations
    • CRM pipeline conversion to projects
    • Tentative work planning
    • +7 more
  • EnterpriseContact sales
    • Everything in Optimize plus:
    • Advanced security controls
    • Single sign-on
    • Dedicated success manager
    • Priority support
    • +1 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
SugarCRM
Teamwork CRM
Android
SugarCRM
Teamwork CRM
Deployment
Cloud / SaaS
SugarCRM
Teamwork CRM
On-premise
SugarCRM
Teamwork CRM

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (2)
  • Dropbox
  • NetSuite

SugarCRM

10 total - 8 not shared
  • DocuSign
  • Microsoft Office
  • SharePoint
  • ZoomInfo
  • Epicor
  • Sage
  • SYSPRO
  • LinkedIn Sales Navigator
Independently observed

Teamwork CRM

Leader
12 total - 10 not shared
  • Claude
  • ChatGPT
  • HubSpot
  • QuickBooks
  • Salesforce
  • Xero
  • Zoom
  • Teams
  • BI tools
  • Chat tools
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.