Comparison

Relatient vs Updox

On the evidence we track, Updox leads this comparison with a composite score of 61/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Relatient51
Updox61
Score
Vioscale score
Relatient51 / 100low · 21%
Updox61 / 100low · 42%
Pricing
Free tier
Relatient
Updox
Model
Relatient
Updoxquote
Price level
Relatient
Updoxunknown
Transparent
Relatient
Updox
Integrations
Count
Relatient1
Updox90
Security
Hipaa
Relatient
Updox
Pci
Relatient
Updox
Soc2
Relatient
Updox

Capabilities

Feature-by-feature on the axes that matter for patient engagement. “-” means undocumented, not absent.

Capabilities
Deployment model
RelatientCloud web app
UpdoxCloud web app
Digital pre visit intake forms and consents
Relatient
Updox
Secure two way SMS text messaging
Relatient
Updox
HL7 FHIR BI directional EHR sync
Relatient
Updox-
Automated post visit satisfaction surveys nps
Relatient-
Updox-
Targeted patient health campaign broadcasts
Relatient
Updox
Automated SMS email appointment reminders
Relatient
Updox-
Secure PDF medical document sharing
Relatient-
Updox-
Patient statement generation and portal payments
Relatient
Updox-
HIPAA baas business associate agreement
Relatient-
Updox-
SOC2 type ii
Relatient
Updox
ISO 27001
Relatient-
Updox-
Pricing model
Relatient-
UpdoxEnterprise quote

What each one is

The product in its own terms, so the numbers below have context.

Relatient

Relatient provides a unified platform that automates appointment scheduling, patient communication, and access workflows across call centers and digital channels, integrating with EHR systems to reduce administrative burden.

Independently observed

Updox

Leader

Updox provides healthcare providers with tools to manage patient communications, conduct telehealth visits, share documents securely, coordinate appointments, and process payments while maintaining HIPAA compliance and integrating with major EHR systems.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Relatient

Pricing not documented yet.

Updox

Leader
Usage-based
  • StandardContact sales
    • Fax
    • Telehealth
    • Patient reminders
    • Text messaging
    • Broadcast messaging
  • EnterpriseContact sales
    • Fax
    • Telehealth
    • Patient reminders
    • Text messaging
    • Broadcast messaging
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Relatient
Updox
Deployment
Cloud / SaaS
Relatient
Updox

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Relatient

1 total
  • athenahealth
Independently observed

Updox

Leader

Not documented yet.

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.