vioscaleAI
Comparison

Plivo vs Telnyx

On the evidence we track, Plivo leads this comparison with a composite score of 79/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Plivo full profile →Telnyx full profile →
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★Plivo79
Telnyx62
Score
vioscaleAI score
Plivo79 / 100medium · 72%
Telnyx62 / 100medium · 72%
Pricing
Free tier
Plivo✓
Telnyx✗
Model
Price level
Plivohigh
Telnyxhigh
Starting price
Plivo$228
Telnyx$500
Transparent
Plivo✓
Telnyx✓
Integrations
Count
Plivo12
Telnyx30
Security
Certifications
Plivo–
TelnyxHIPAA
Disclosure policy
Plivo–
Telnyx✓
Gdpr
Plivo✓
Telnyx✓
Hipaa
Plivo✓
Telnyx✓
Pci
Plivo✓
Telnyx✓
Soc2
Plivo✓
Telnyx✓
Trust center
Reliability
Sla pct
Plivo99.99
Telnyx–
Status page
Plivo✓
Telnyx✓
Market
Availability
Content
Faq
Plivo7 items
Telnyx7 items

Capabilities

Feature-by-feature on the axes that matter for communication apis. “-” means undocumented, not absent.

Channels
SMS
Plivo✓
Telnyx✓
Voice
Plivo✓
Telnyx✓
WhatsApp
Plivo✓
Telnyx✓
RCS
Plivo✓
Telnyx✓
Transactional email
Plivo✓
Telnyx✓
Video / real-time
Plivo-
Telnyx✓
In-app chat
Plivo✓
Telnyx-
Verify / OTP / 2FA
Plivo✓
Telnyx✓
Messaging
Two-way messaging
Plivo✓
Telnyx✓
Reach
Geographic coverage
PlivoGlobal
TelnyxGlobal
Delivery
Email deliverability tools
Plivo-
Telnyx✓
Commercial
Published per-unit pricing
Plivo✓
Telnyx✓

What each one is

The product in its own terms, so the numbers below have context.

Plivo

Leader

A cloud telephony and contact center platform that enables businesses to deploy AI agents and handle customer interactions across voice calls, SMS, WhatsApp, email, and chat through programmable APIs and a unified agent interface.

Independently observed

Telnyx

Telnyx is a licensed telecommunications carrier offering infrastructure and APIs for real-time AI agents, voice communications, messaging, email, and identity verification. All capabilities run on Telnyx's proprietary private network and edge computing infrastructure with transparent, usage-based pricing.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Plivo

Leader
from $228/yrHybridFree tier

From $228/year for contact center or $0.0028/minute for voice AI agents. Free tier with $10 credits.

  • Plivo CX Starter$228/year
  • Plivo CX Standard$348/user/year
  • Plivo CX Professional$828/user/year
  • Voice AI AgentsFree
as of verify ↗

Telnyx

from $500/moUsage-based

Usage-based from $0; committed plans from $500/month; Enterprise custom pricing.

  • Pay as you go$0 minimum; all services available
    • All products at published rates
  • CommittedFrom $500/month with volume discounts
    • Discounted usage rates
    • Higher usage limits
  • EnterpriseContact sales
    • Custom rates
    • Dedicated support
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Plivo✓
Telnyx✓
CLI
Plivo✓
Telnyx✓
Deployment
Cloud / SaaS
Plivo✓
Telnyx✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (5)
  • LiveKit
  • Pipecat
  • OpenAI
  • Deepgram
  • Salesforce

Plivo

Leader
19 total - 14 not shared
  • Google Gemini
  • Cartesia
  • ElevenLabs
  • Vapi
  • OpenAI Realtime
  • Zapier
  • Slack
  • Gmail
  • Google Sheets
  • Tray
  • EngageBay
  • Auth0
  • HubSpot
  • Zendesk
Independently observed

Telnyx

39 total - 34 not shared
  • Microsoft Teams
  • Zoom
  • Google Meet
  • Webex
  • Speechmatics
  • NVIDIA Parakeet
  • Telnyx STT
  • Telnyx Ultra TTS
  • Qwen3TTS
  • Inworld
  • Rime
  • Resemble
  • Murf
  • Fish Audio
  • Azure Neural HD
  • Anthropic
  • Kimi
  • GLM-5.2
  • GPT-5.6 Luna
  • GPT-5.6 Sol
  • Zoom Phone
  • 3CX
  • FreePBX
  • Asterisk
  • +10 more
Independently observed
Still deciding?

Plivo or Telnyx: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.