Comparison

Pipedrive vs SuiteCRM

On the evidence we track, Pipedrive leads this comparison with a composite score of 83/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Pipedrive83
SuiteCRM57
Score
Vioscale score
Pipedrive83 / 100medium · 71%
SuiteCRM57 / 100medium · 54%
Pricing
Free tier
Pipedrive
SuiteCRM
Model
Pipedrivecommercial
SuiteCRMcommercial
Price level
Pipedrivelow
SuiteCRMfree
Transparent
Pipedrive
SuiteCRM
Integrations
Count
Pipedrive500
SuiteCRM1
Security
Disclosure policy
Pipedrive
SuiteCRM
Gdpr
Pipedrive
SuiteCRM
Iso27001
Pipedrive
SuiteCRM
Scorecard
Pipedrive
SuiteCRM3.8
Soc2
Pipedrive
SuiteCRM
Reliability
Sla pct
Pipedrive99.9
SuiteCRM
Status page
Pipedrive
SuiteCRM
Adoption
Github stars
Pipedrive
SuiteCRM5,694
Activity
Commits last 30d
Pipedrive
SuiteCRM35
Release
Cadence days
Pipedrive30
SuiteCRM42
History
Pipedrive
SuiteCRM20 items
License
Spdx
Pipedrive
SuiteCRMAGPL-3.0
Language
Primary
Pipedrive
SuiteCRMPHP
Market
Content
Faq
Pipedrive8 items
SuiteCRM

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Pipedrive
SuiteCRM
Deal / pipeline management
Pipedrive
SuiteCRM
Lead scoring
Pipedrive
SuiteCRM-
Communication
Email sync & tracking
Pipedrive
SuiteCRM
Automation
Marketing automation
Pipedrive
SuiteCRM-
Workflow automation
Pipedrive
SuiteCRM-
Insight
Reporting & dashboards
Pipedrive
SuiteCRM-
Sales forecasting
Pipedrive
SuiteCRM-
Access
Native mobile app
Pipedrive
SuiteCRM-
Extensibility
Public API
Pipedrive
SuiteCRM
Custom fields & objects
Pipedrive
SuiteCRM

What each one is

The product in its own terms, so the numbers below have context.

Pipedrive

Leader

A cloud-based sales management platform that helps teams organize leads, manage pipelines, and automate workflows. It includes email sync, reporting, AI-powered recommendations, and integrations with 500+ business applications.

Independently observed

SuiteCRM

An open-source, enterprise-grade CRM platform designed for self-hosting and cloud deployment. Built on standard technologies (Apache, PHP, MySQL), it provides organizations with full control over their customer relationship data and the ability to customize the solution to their needs.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Pipedrive

Leader
from £14/moSubscription14-day trial

From £14/seat/month, billed monthly or annually (save 42% with annual). 14-day free trial, no credit card required.

  • Lite£14/seat/month or £168/seat/year
    • View and manage leads, deals, contacts, calendar events
    • Lead, calendar and pipeline management
    • AI-powered report generation
    • Real-time sales feed with task tracking
    • 500+ integrations including Zapier, Zoom, Lemlist
  • Growth£39/seat/month or £468/seat/year
    • Lite plan features
    • Full email sync with Gmail, Outlook tracking
    • Bulk email sending with open and click tracking
    • Workflow automations and email sequences
    • Subscription billing and revenue forecasting
    • +1 more
  • Premium£59/seat/month or £708/seat/year (Most Popular)
    • Growth plan features
    • LeadBooster for lead generation and routing
    • Custom lead scoring models and company data enrichment
    • AI-powered email tools with team inboxes
    • Contracts and e-signature support
    • +2 more
  • Ultimate£79/seat/month or £948/seat/year
    • Premium plan features
    • Account security with suspicious activity alerts
    • Password requirements and IP/time-based access restrictions
    • Phone and email data enrichment for outreach
    • Sandbox testing environment
    • +2 more
as of verify ↗

SuiteCRM

Open sourceFree tier

Open source free deployment. Commercial support packages available.

  • SuiteCRMFree
  • SuiteASSUREDContact sales
  • SuiteCRM Hosted-
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Pipedrive
SuiteCRM
iOS
Pipedrive
SuiteCRM
Android
Pipedrive
SuiteCRM
Deployment
Cloud / SaaS
Pipedrive
SuiteCRM
Self-hosted
Pipedrive
SuiteCRM
Hybrid
Pipedrive
SuiteCRM

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Outlook

Pipedrive

Leader
19 total - 18 not shared
  • Zapier
  • WhatsApp Business
  • Surfe
  • JustCall
  • Microsoft Teams
  • Google Meet
  • Gmail
  • Zoom
  • Lemlist
  • PandaDoc
  • QuickBooks
  • sevdesk
  • Lexware
  • Asana
  • SMS API
  • SallyAI
  • LinkedIn
  • CloudTalk
Independently observed

SuiteCRM

1 total - 0 not shared
  • Outlook
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.