Pipedrive vs SugarCRM
On the evidence we track, Pipedrive leads this comparison with a composite score of 83/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Pipedrive
LeaderA cloud-based sales management platform that helps teams organize leads, manage pipelines, and automate workflows. It includes email sync, reporting, AI-powered recommendations, and integrations with 500+ business applications.
SugarCRM
A sales platform enhanced with machine learning to help teams manage customer data, streamline selling processes, and identify growth opportunities. It provides guidance on next steps and flags at-risk deals to help sales representatives succeed.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Pipedrive
LeaderFrom £14/seat/month, billed monthly or annually (save 42% with annual). 14-day free trial, no credit card required.
- Lite£14/seat/month or £168/seat/year
- View and manage leads, deals, contacts, calendar events
- Lead, calendar and pipeline management
- AI-powered report generation
- Real-time sales feed with task tracking
- 500+ integrations including Zapier, Zoom, Lemlist
- Growth£39/seat/month or £468/seat/year
- Lite plan features
- Full email sync with Gmail, Outlook tracking
- Bulk email sending with open and click tracking
- Workflow automations and email sequences
- Subscription billing and revenue forecasting
- +1 more
- Premium£59/seat/month or £708/seat/year (Most Popular)
- Growth plan features
- LeadBooster for lead generation and routing
- Custom lead scoring models and company data enrichment
- AI-powered email tools with team inboxes
- Contracts and e-signature support
- +2 more
- Ultimate£79/seat/month or £948/seat/year
- Premium plan features
- Account security with suspicious activity alerts
- Password requirements and IP/time-based access restrictions
- Phone and email data enrichment for outreach
- Sandbox testing environment
- +2 more
SugarCRM
From $59/user/month billed annually. 15 user minimum.
- Standard$59/user/month billed annually, 15 user minimum
- Accounts & contact management
- Lead & opportunity management
- Quote management
- Activity management
- Pipeline management
- +5 more
- Advanced$85/user/month billed annually, 15 user minimum
- All Standard features
- Case management
- Bug tracking
- Sugar Intelligence
- sales-i
- +2 more
- Premier$135/user/month billed annually, 15 user minimum
- All Advanced features
- Geo mapping
- Discover
- 2x file managed storage
- 2x data managed storage
- +2 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Pipedrive
Leader- Zapier
- WhatsApp Business
- Surfe
- JustCall
- Microsoft Teams
- Google Meet
- Gmail
- Outlook
- Zoom
- Lemlist
- PandaDoc
- QuickBooks
- sevdesk
- Lexware
- Asana
- SMS API
- SallyAI
- CloudTalk
SugarCRM
- Dropbox
- DocuSign
- Microsoft Office
- SharePoint
- ZoomInfo
- Epicor
- NetSuite
- Sage
- SYSPRO
- LinkedIn Sales Navigator
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.