Pipedrive vs Salesforce
No clear leader: Pipedrive (83.2) and Salesforce (82.1) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Pipedrive
A cloud-based sales management platform that helps teams organize leads, manage pipelines, and automate workflows. It includes email sync, reporting, AI-powered recommendations, and integrations with 500+ business applications.
Salesforce
Enterprise customer relationship management system that integrates sales, service, and marketing functions across multiple channels. It includes AI-powered agents to automate customer workflows, provides analytics for business decisions, and connects with hundreds of third-party business tools.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Pipedrive
From £14/seat/month, billed monthly or annually (save 42% with annual). 14-day free trial, no credit card required.
- Lite£14/seat/month or £168/seat/year
- View and manage leads, deals, contacts, calendar events
- Lead, calendar and pipeline management
- AI-powered report generation
- Real-time sales feed with task tracking
- 500+ integrations including Zapier, Zoom, Lemlist
- Growth£39/seat/month or £468/seat/year
- Lite plan features
- Full email sync with Gmail, Outlook tracking
- Bulk email sending with open and click tracking
- Workflow automations and email sequences
- Subscription billing and revenue forecasting
- +1 more
- Premium£59/seat/month or £708/seat/year (Most Popular)
- Growth plan features
- LeadBooster for lead generation and routing
- Custom lead scoring models and company data enrichment
- AI-powered email tools with team inboxes
- Contracts and e-signature support
- +2 more
- Ultimate£79/seat/month or £948/seat/year
- Premium plan features
- Account security with suspicious activity alerts
- Password requirements and IP/time-based access restrictions
- Phone and email data enrichment for outreach
- Sandbox testing environment
- +2 more
Salesforce
From $25/user/month (Starter tier). Free tier available. Enterprise add-ons and specialized modules start at $1,250/month.
- Salesforce Starter$25/user/month
- Lead, Account, Contact, and Opportunity Management
- Dynamic Email Marketing and Analytics
- Built-in Sales Flows and Lead Routing
- Connected Slack Conversations
- Marketing Cloud Next Growth Edition$1,500/month (annual billing)
- Agentforce Campaign Creation
- Multi-Channel Journeys
- Forms and Landing Pages
- Marketing Cloud Next Advanced Edition$3,250/month (annual billing)
- Agentforce Campaign Creation
- Path Experimentation
- Two-Way Conversations for SMS and WhatsApp
- Salesforce Personalization$8,000/month (annual billing)
- Agentforce Personalization Decisioning
- Web, Mobile App, and Email Personalization
- Product and Content Recommendations
- Marketing Intelligence$10,000/month (annual billing)
- Agentforce Paid Media Optimization
- AI Campaign Summaries
- Data Enrichment & OOTB Visualizations
- Loyalty Management$20,000/month (annual billing)
- Agentforce Loyalty Promotion Creation
- CRM Loyalty Analytics
- Dynamic Promotions Management
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Pipedrive
- Zapier
- WhatsApp Business
- Surfe
- JustCall
- Microsoft Teams
- Google Meet
- Gmail
- Outlook
- Zoom
- Lemlist
- PandaDoc
- QuickBooks
- sevdesk
- Lexware
- Asana
- SMS API
- SallyAI
- CloudTalk
Salesforce
- Slack
- Tableau
- MuleSoft
- CRM Analytics
- Data 360
- Tableau Exchange
- Salesforce CLI
- Embedded Analytics
- Data Pipelines
- SOQL Builder
- Code Analyzer
- Event Monitoring
- Platform Encryption
- Field Audit Trail
- Shield
- Data Mask & Seed
- Backup & Recover
- Hyperforce
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.