Comparison

Nutshell vs SugarCRM

On the evidence we track, Nutshell leads this comparison with a composite score of 69/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Nutshell69
SugarCRM60
Score
Vioscale score
Nutshell69 / 100high · 75%
SugarCRM60 / 100medium · 72%
Pricing
Free tier
Nutshell
SugarCRM
Model
Nutshellfreemium
SugarCRMcommercial
Price level
Nutshelllow
SugarCRMmid
Transparent
Nutshell
SugarCRM
Integrations
Count
Nutshell4
SugarCRM180
Security
Gdpr
Nutshell
SugarCRM
Pci
Nutshell
SugarCRM
Soc2
Nutshell
SugarCRM
Reliability
Status page
Nutshell
SugarCRM
Market
Availability
Content
Faq
Nutshell8 items
SugarCRM

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Nutshell
SugarCRM
Deal / pipeline management
Nutshell
SugarCRM
Lead scoring
Nutshell-
SugarCRM
Communication
Email sync & tracking
Nutshell
SugarCRM-
Automation
Marketing automation
Nutshell
SugarCRM-
Workflow automation
Nutshell
SugarCRM
Insight
Reporting & dashboards
Nutshell
SugarCRM
Sales forecasting
Nutshell-
SugarCRM
Access
Native mobile app
Nutshell-
SugarCRM-
Extensibility
Public API
Nutshell-
SugarCRM-
Custom fields & objects
Nutshell
SugarCRM

What each one is

The product in its own terms, so the numbers below have context.

Nutshell

Leader

A cloud-based CRM that combines contact management, pipeline tracking, email integration, and marketing automation to help sales teams work more efficiently and close deals faster.

Independently observed

SugarCRM

A sales platform enhanced with machine learning to help teams manage customer data, streamline selling processes, and identify growth opportunities. It provides guidance on next steps and flags at-risk deals to help sales representatives succeed.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Nutshell

Leader
from $13/moSubscriptionFree tier14-day trial

From $13/user/month with 14-day free trial, no seat minimums or maximums

  • Starter$13/user/month (save $6/month with annual billing)
  • Pro$25/user/month (save $7/month with annual billing)
  • Business$42/user/month (save $7/month with annual billing)
  • Ultimate$59/user/month (save $8/month with annual billing) — Best value
  • Enterprise$79/user/month (save $10/month with annual billing)
as of verify ↗

SugarCRM

from $59/moSubscription

From $59/user/month billed annually. 15 user minimum.

  • Standard$59/user/month billed annually, 15 user minimum
    • Accounts & contact management
    • Lead & opportunity management
    • Quote management
    • Activity management
    • Pipeline management
    • +5 more
  • Advanced$85/user/month billed annually, 15 user minimum
    • All Standard features
    • Case management
    • Bug tracking
    • Sugar Intelligence
    • sales-i
    • +2 more
  • Premier$135/user/month billed annually, 15 user minimum
    • All Advanced features
    • Geo mapping
    • Discover
    • 2x file managed storage
    • 2x data managed storage
    • +2 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Nutshell
SugarCRM
Deployment
Cloud / SaaS
Nutshell
SugarCRM
On-premise
Nutshell
SugarCRM

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Nutshell

Leader
4 total
  • Zapier
  • Gmail
  • Outlook
  • Google Contacts
Independently observed

SugarCRM

10 total
  • Dropbox
  • DocuSign
  • Microsoft Office
  • SharePoint
  • ZoomInfo
  • Epicor
  • NetSuite
  • Sage
  • SYSPRO
  • LinkedIn Sales Navigator
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.