vioscale
Comparison

Nutshell vs Pipedrive

On the evidence we track, Pipedrive leads this comparison with a composite score of 83/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Nutshell full profile →Pipedrive full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Attribute comparison across 2 tools
Attribute81Nutshell83PipedriveLeader
Vioscale score81 / 100medium · 66%83 / 100medium · 64%
Faq[{"answer":"Nutshell is a cloud-based CRM designed primarily for sales teams who want to move quickly from setup to results. It combines contact and pipeline management with marketing automation and AI-driven tools to help sales teams save time and close deals more efficiently.","source":"https://www.nutshell.com","question":"What is Nutshell and which teams should consider it?","confidence":0.95},{"answer":"Nutshell offers both a 14-day free trial and a persistent free tier plan. This allows teams to test the platform and start managing contacts without paying upfront.","source":"https://www.nutshell.com","question":"Does Nutshell offer a free trial or free tier?","confidence":0.95},{"answer":"Nutshell uses a subscription model with monthly and annual billing options. Plans are tiered, starting with an entry-level Foundation plan, and are priced per user seat. The platform positions itself in the low-cost range relative to competitors.","source":"https://www.nutshell.com","question":"What is Nutshell's pricing structure?","confidence":0.9},{"answer":"Nutshell is a cloud-based platform accessible through web browsers and includes a dedicated mobile app. Users can access their CRM data from any device with internet connectivity.","source":"https://www.nutshell.com","question":"What platforms and devices can access Nutshell?","confidence":0.92},{"answer":"Nutshell integrates with Google and Microsoft services, email platforms including Gmail and Outlook, and popular messaging channels like WhatsApp, Facebook Messenger, and Instagram. These integrations allow data and communication to flow across your existing tools.","source":"https://www.nutshell.com","question":"What integrations does Nutshell support?","confidence":0.95},{"answer":"Core features include contact and pipeline management, email and calendar sync, marketing automation, workflow automation, custom fields, real-time reporting dashboards, an AI chatbot, form builder with landing pages, and API access for custom integrations. The platform also provides a mobile app for remote access.","source":"https://www.nutshell.com","question":"What are the core capabilities Nutshell offers?","confidence":0.92},{"answer":"Nutshell does not include built-in lead scoring or forecasting features. Teams requiring these capabilities should evaluate them as add-ons or through external tools integrated via the API.","source":"https://www.nutshell.com","question":"Does Nutshell include lead scoring or sales forecasting?","confidence":0.98},{"answer":"Yes, Nutshell provides API access, enabling teams to build custom integrations and automate specialized workflows beyond the included connectors. This flexibility allows organizations to tailor the platform to their specific processes.","source":"https://www.nutshell.com","question":"Can I build custom integrations with Nutshell?","confidence":0.9}][{"answer":"Pipedrive is a cloud-based sales customer relationship management platform that helps sales teams organize prospects, track deals, and automate their sales processes. It emphasizes visual pipeline management using kanban-style boards and is built around activity-based selling, prioritizing concrete actions that advance sales outcomes.","source":"https://www.pipedrive.com","question":"What is Pipedrive and what is it designed for?","confidence":0.95},{"answer":"Pipedrive is proprietary, commercial software offered as a Software-as-a-Service product. It is not open-source and is privately held, backed by investment from Vista Equity Partners.","source":"https://www.pipedrive.com/en/about","question":"Is Pipedrive open-source or commercial software?","confidence":0.95},{"answer":"Pipedrive operates on a freemium model with a 14-day free trial that does not require a credit card. After the trial expires, access to the platform requires a paid subscription, with multiple tiers available to accommodate different team sizes and feature requirements.","source":"https://www.pipedrive.com","question":"What is Pipedrive's pricing model?","confidence":0.92},{"answer":"Pipedrive supports over 500 third-party integrations through its marketplace, including popular tools like Zapier, Slack, Zoom, Gmail, Microsoft Teams, QuickBooks, and Trello. The platform also provides a free API and webhook support for building custom integrations.","source":"https://www.pipedrive.com/en/integrations","question":"How many integrations does Pipedrive support?","confidence":0.94},{"answer":"Pipedrive is accessible as a web application via any browser and offers native mobile applications for iOS and Android. This allows sales teams to access their pipeline and customer data from desktop, tablet, or smartphone.","source":"https://www.pipedrive.com","question":"What platforms and devices can access Pipedrive?","confidence":0.93},{"answer":"Pipedrive includes an AI sales assistant that provides personalized recommendations, AI-powered email writing, email summarization, and automated sales report generation. These features help sales teams save time on administrative tasks and gain data-driven insights into deal progression.","source":"https://www.pipedrive.com/en/features","question":"Does Pipedrive include artificial intelligence features?","confidence":0.91},{"answer":"Pipedrive serves over 100,000 companies across 179 countries and facilitates approximately 100 million deals annually on its platform. The company was founded in Estonia in 2010 and has grown to employ over 850 people across eight countries.","source":"https://www.pipedrive.com/en/about","question":"How large is Pipedrive's user base and market presence?","confidence":0.94},{"answer":"Common alternatives to Pipedrive include HubSpot, Salesforce, Microsoft Dynamics 365, Zoho CRM, and Freshsales, among others. These platforms serve similar sales management functions but differ in complexity, pricing, and feature depth, with some targeting enterprise markets while others focus on small-to-medium-sized businesses.","source":"https://www.pipedrive.com","question":"What are common alternatives to Pipedrive?","confidence":0.88}]
Options{"cloud":true}{"cloud":true}
LongSimple, powerful CRM designed for small business sales teams. Includes contact management, email sync, AI-powered features, lead and pipeline management, and marketing automation.Pipedrive lets you track your sales pipeline, optimize leads, manage deals with AI and automate your entire sales process so you can focus on selling.
Capabilities{"api_access":true,"mobile_app":true,"forecasting":true,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}{"api_access":true,"mobile_app":true,"forecasting":true,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}
Count5,000500
List[{"name":"Google"},{"name":"Microsoft"},{"name":"Gmail"},{"name":"Outlook"},{"name":"WhatsApp"},{"name":"Facebook Messenger"},{"name":"Instagram"}][{"name":"Zapier"},{"name":"Zoom"},{"name":"Lemlist"},{"name":"Google"},{"name":"Quickbooks"},{"name":"Asana"},{"name":"Slack"},{"name":"Kixie"}]
Availability{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}{"source":"https://www.pipedrive.com","hqCountry":"US","confidence":0.9,"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}
Support{"ios":true,"web":true,"android":true}{"web":true}
Pricing{"type":"subscription","plans":[{"free":false,"name":"Foundation","summary":"$13/user/month","features":["10 AI outcomes","Unlimited contacts & storage","Email & calendar sync","AI Chatbot","Form builder & landing pages","AI Agent Marketplace"],"components":[{"kind":"per_unit","unit":"user","amount":13,"period":"month","currency":"USD"}],"description":"For individuals or small teams getting started","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited"}},{"free":false,"name":"Growth","summary":"$25/user/month","features":["20 AI outcomes","Activity reports","Sales quotas","Lead assignment rules","Custom stage goals","Hot leads"],"components":[{"kind":"per_unit","unit":"user","amount":25,"period":"month","currency":"USD"}],"description":"For small teams that require more reporting power","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited"}},{"free":false,"name":"Pro","summary":"$42/user/month","features":["40 AI outcomes","5 custom pipelines","Advanced reporting","Sales automation","AI lead recaps & next steps","Meeting scheduler"],"components":[{"kind":"per_unit","unit":"user","amount":42,"period":"month","currency":"USD"}],"description":"For teams that need more pipelines and admin features","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited","custom_pipelines":"5"}},{"free":false,"name":"Business","summary":"$59/user/month","features":["100 AI outcomes","10 custom pipelines","Advanced meeting scheduler","Audit log & changelog","Email templates from Gmail & Outlook","Additional teams & territories"],"components":[{"kind":"per_unit","unit":"user","amount":59,"period":"month","currency":"USD"}],"description":"For businesses that require more customization and additional AI features","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited","custom_pipelines":"10"}},{"free":false,"name":"Enterprise","summary":"$79/user/month","features":["150 AI outcomes","Unlimited pipelines & custom fields","Enterprise SSO","SQL data access","Phone support"],"components":[{"kind":"per_unit","unit":"user","amount":79,"period":"month","currency":"USD"}],"description":"For businesses needing SSO, SQL access, phone support and more","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited","custom_fields":"unlimited","custom_pipelines":"unlimited"}}],"addOns":[{"name":"Marketing","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}]},{"name":"Engagement","components":[{"kind":"per_unit","unit":"user","amount":16,"period":"month","currency":"USD"}]}],"summary":"From $13/user/month. Free 14-day trial, no seat minimums.","currency":"USD","freeTier":false,"sourceUrl":"https://www.nutshell.com","retrievedAt":"2026-08-05T12:40:50.469Z","freeTrialDays":14,"startingPrice":{"amount":13,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}{"type":"subscription","plans":[{"free":false,"name":"Lite","summary":"£14/seat/mo billed monthly, £168/seat/year billed annually","features":["View and manage leads, deals, contacts, calendar events","Lead, calendar and pipeline management","AI-powered report creation","Real-time sales feed","500+ integrations"],"components":[{"kind":"per_unit","unit":"seat","amount":14,"period":"month","currency":"GBP"}],"contactSales":false},{"free":false,"name":"Growth","summary":"£39/seat/mo billed monthly, £468/seat/year billed annually","features":["Lite plan features","Full email sync with tracking","Automations and nurturing sequences","Subscriptions and forecast reports","Meeting scheduler and contacts timeline"],"components":[{"kind":"per_unit","unit":"seat","amount":39,"period":"month","currency":"GBP"}],"contactSales":false},{"free":false,"name":"Premium","summary":"£59/seat/mo billed monthly, £708/seat/year billed annually","features":["Growth plan features","Lead generation and routing with LeadBooster","Custom scoring and company data enrichment","AI-powered multi-email tools","Contracts and e-signatures","Enhanced customization for teams, reports and data fields"],"components":[{"kind":"per_unit","unit":"seat","amount":59,"period":"month","currency":"GBP"}],"description":"Most popular","contactSales":false},{"free":false,"name":"Ultimate","summary":"£79/seat/mo billed monthly, £948/seat/year billed annually","features":["Premium plan features","Fortified account security with rules and alerts","Phone and email data enrichment","Sandbox testing account","Extended phone support hours","Partnership discounts"],"components":[{"kind":"per_unit","unit":"seat","amount":79,"period":"month","currency":"GBP"}],"contactSales":false}],"addOns":[{"name":"LeadBooster","components":[{"kind":"fixed","amount":32.5,"period":"month","currency":"GBP"}]},{"name":"Projects","components":[{"kind":"fixed","amount":16,"period":"month","currency":"GBP"}]},{"name":"Campaigns","components":[{"kind":"fixed","amount":13.33,"period":"month","currency":"GBP"}]},{"name":"Web Visitors","components":[{"kind":"fixed","amount":41,"period":"month","currency":"GBP"}]},{"name":"Smart Docs","components":[{"kind":"fixed","amount":32.5,"period":"month","currency":"GBP"}]}],"summary":"From £14/seat/mo. 14-day free trial, no credit card required.","currency":"GBP","freeTier":false,"sourceUrl":"https://www.pipedrive.com/","retrievedAt":"2026-08-01T14:59:50.335Z","freeTrialDays":14,"startingPrice":{"amount":14,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}
Free tierNoNo
Modelcommercialcommercial
Price levellowlow
Starting gbp1314
TransparentYesYes
Cadence days-30
Sla pct-99.9
Status pageYesYes
Disclosure policy-Yes
GdprYesYes
Iso27001-Yes
PciYes-
Soc2YesYes

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Capability comparison for CRM Software
CapabilityNutshellPipedrive
Core
Contact & account management✓✓
Deal / pipeline management✓✓
Lead scoring✓✓
Communication
Email sync & tracking✓✓
Automation
Marketing automation✓✓
Workflow automation✓✓
Insight
Reporting & dashboards✓✓
Sales forecasting✓✓
Access
Native mobile app✓✓
Extensibility
Public API✓✓
Custom fields & objects✓✓

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.

Nutshell vs Pipedrive: an evidence-based comparison · Vioscale