vioscale
Comparison

Mattermost Playbooks vs Zenduty

On the evidence we track, Zenduty leads this comparison with a composite score of 63/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Mattermost Playbooks full profile →Zenduty full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Mattermost Playbooks29
★Zenduty63
Score
Vioscale score
Mattermost Playbooks29 / 100low · 3%
Zenduty63 / 100low · 42%
Pricing
Free tier
Mattermost Playbooks–
Zenduty✗
Model
Mattermost Playbookscommercial
Zendutycommercial
Price level
Mattermost Playbooks–
Zendutylow
Starting price
Mattermost Playbooks–
Zenduty$6
Transparent
Mattermost Playbooks–
Zenduty✓
Integrations
Count
Mattermost Playbooks9
Zenduty120
Security
Soc2
Mattermost Playbooks–
Zenduty✓
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for incident management. “-” means undocumented, not absent.

Capabilities
Deployment model
Mattermost Playbooks-
Zenduty-
Slack integration
Mattermost Playbooks-
Zenduty-
Microsoft teams integration
Mattermost Playbooks-
Zenduty-
Auto channel creation
Mattermost Playbooks-
Zenduty-
Zoom meet bridge automation
Mattermost Playbooks-
Zenduty-
Automated runbooks
Mattermost Playbooks-
Zenduty-
Post mortem generation
Mattermost Playbooks-
Zenduty-
Jira linear two way sync
Mattermost Playbooks-
Zenduty-
Pagerduty opsgenie sync
Mattermost Playbooks-
Zenduty-
Mttr analytics dashboard
Mattermost Playbooks-
Zenduty-
SOC2 type ii
Mattermost Playbooks-
Zenduty-
ISO 27001
Mattermost Playbooks-
Zenduty-
Pricing model
Mattermost Playbooks-
Zenduty-

What each one is

The product in its own terms, so the numbers below have context.

Mattermost Playbooks

A tool for teams to define, execute, and improve repeatable workflows by combining task checklists, process automation, messaging integration, and post-process reviews.

Independently observed

Zenduty

Leader

A centralized incident response platform that connects monitoring tools, communication systems, and ticketing software. Teams use it to collaborate in real-time, automate response workflows, and maintain operational reliability with AI-powered insights.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Mattermost Playbooks

Pricing not documented yet.

Zenduty

Leader
from $6/seat/moSubscription14-day trial

From $6/user/month. Free 14-day trial on all plans. 16% discount for annual billing.

  • Starter$6/user/month, up to 5 seats, community support
    • Alert Correlation
    • Advanced Alert Rules
    • Advanced Analytics
    • Incident Response via Slack, Teams, GChat
    • Incident Responders
    • +13 more
  • Growth$16/user/month with business hours support
    • All Starter features
    • Business hours support (9x5)
    • Shared customer success manager
    • Status Pages
    • AI Features
    • +4 more
  • EnterpriseContact sales
    • All Growth features
    • 24×7 priority support and escalation
    • Dedicated customer success manager
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Mattermost Playbooks–
Zenduty✓
iOS
Mattermost Playbooks–
Zenduty✓
Android
Mattermost Playbooks–
Zenduty✓
Deployment
Cloud / SaaS
Mattermost Playbooks–
Zenduty✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Jira

Mattermost Playbooks

9 total - 8 not shared
  • AWS
  • GitLab
  • CodeShip
  • PagerDuty
  • Splunk
  • Nagios
  • DigitalOcean
  • Netlify
Independently observed

Zenduty

Leader
8 total - 7 not shared
  • Slack
  • Microsoft Teams
  • Google Chat
  • AWS CloudWatch
  • Sentry
  • Zoom
  • Webex
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.