Comparison

Mattermost Playbooks vs Spike.sh

On the evidence we track, Spike.sh leads this comparison with a composite score of 56/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Mattermost Playbooks39
★Spike.sh56
Score
vioscaleAI score
Mattermost Playbooks39 / 100low · 40%
Spike.sh56 / 100medium · 50%
Pricing
Free tier
Mattermost Playbooks✓
Spike.sh✗
Model
Mattermost Playbooksfreemium
Spike.shcommercial
Price level
Mattermost Playbookslow
Spike.shlow
Starting price
Mattermost Playbooks–
Spike.sh$7
Transparent
Mattermost Playbooks✗
Spike.sh✓
Integrations
Count
Mattermost Playbooks11
Spike.sh111
Security
Certifications
Mattermost PlaybooksSection 508 Compliance
Spike.sh–
Gdpr
Mattermost Playbooks–
Spike.sh✓
Hipaa
Mattermost Playbooks✓
Spike.sh–
Reliability
Status page
Mattermost Playbooks–
Spike.sh✓
Market
Availability
Mattermost Playbooks–
Content
Faq
Mattermost Playbooks6 items
Spike.sh6 items

Capabilities

Feature-by-feature on the axes that matter for incident management. “-” means undocumented, not absent.

Capabilities
Deployment model
Mattermost PlaybooksSelf host
Spike.shSaas
Slack integration
Mattermost Playbooks-
Spike.sh✓
Microsoft teams integration
Mattermost Playbooks✓
Spike.sh✓
Auto channel creation
Mattermost Playbooks-
Spike.sh-
Zoom meet bridge automation
Mattermost Playbooks-
Spike.sh-
Automated runbooks
Mattermost Playbooks✓
Spike.sh-
Post mortem generation
Mattermost Playbooks✓
Spike.sh-
Jira linear two way sync
Mattermost Playbooks-
Spike.sh-
Pagerduty opsgenie sync
Mattermost Playbooks-
Spike.sh-
Mttr analytics dashboard
Mattermost Playbooks-
Spike.sh-
SOC2 type ii
Mattermost Playbooks-
Spike.sh-
ISO 27001
Mattermost Playbooks-
Spike.sh-
Pricing model
Mattermost PlaybooksQuote
Spike.shPer responder seat

What each one is

The product in its own terms, so the numbers below have context.

Mattermost Playbooks

Mattermost Playbooks enables teams to run consistent, error-resistant operational processes through templated checklists, triggered automation, and integrated communications, improving reliability and speed for incident response and routine workflows.

Independently observed

Spike.sh

Leader

An incident management and on-call platform that automatically notifies your team when issues arise through phone, SMS, Slack, and other channels. It helps teams triage, coordinate, and resolve incidents faster with AI assistance and integrations to monitoring and ticketing tools.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Mattermost Playbooks

HybridFree tier30-day trial

Free open source version; paid Enterprise editions (E10, E20) available

  • Open SourceFree
  • Enterprise E10Contact sales
  • Enterprise E20Contact sales
as of verify ↗

Spike.sh

Leader
from $7/user/moSubscription14-day trial

From $7/user/month. 14-day free trial.

  • Starter$7/user/month
    • 100 total alerts on Phone and SMS
    • WhatsApp and Telegram alerts
    • ChatOps with Slack and Discord
    • On-Call Scheduling
    • Live Call Routing (limited)
    • +3 more
  • Business$14/user/month
    • Unlimited alerts on Phone and SMS
    • Everything in Starter plan
    • Multiple Teams (workspace)
    • Live Call Routing (Unlimited)
    • Trigger external scripts
    • +5 more
  • EnterpriseContact sales
    • Everything in Business plan
    • SSO (Single Sign-On)
    • Dedicated support channel
    • Live call routing managed by provider
    • Tailored incident insights
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Mattermost Playbooks✓
Spike.sh✓
iOS
Mattermost Playbooks✓
Spike.sh✗
Android
Mattermost Playbooks✓
Spike.sh✗
macOS
Mattermost Playbooks✓
Spike.sh✗
Windows
Mattermost Playbooks✓
Spike.sh✗
Linux
Mattermost Playbooks✓
Spike.sh✗
Deployment
Cloud / SaaS
Mattermost Playbooks✗
Spike.sh✓
Self-hosted
Mattermost Playbooks✓
Spike.sh✗

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (5)
  • AWS
  • Splunk
  • Jira
  • Jenkins
  • Microsoft Teams

Mattermost Playbooks

26 total - 21 not shared
  • GitLab
  • CodeShip
  • PagerDuty
  • Nagios
  • DigitalOcean
  • Netlify
  • Kubernetes
  • Redmine
  • Git
  • Mercurial
  • SVN
  • Threema
  • Twitter
  • RSS
  • Bugzilla
  • Gerrit
  • GitHub
  • ServiceNow
  • Trello
  • Ansible
  • Atlassian
Independently observed

Spike.sh

Leader
25 total - 20 not shared
  • Slack
  • Discord
  • WhatsApp
  • Telegram
  • ClickUp
  • Linear
  • Google Meet
  • Webhooks
  • Email
  • Datadog
  • Sentry
  • Elastic Cloud
  • Google Cloud
  • Microsoft Azure
  • Oracle Cloud
  • MongoDB Atlas
  • GitHub Workflow
  • Zendesk
  • Zapier
  • Webhook
Independently observed
Still deciding?

Mattermost Playbooks or Spike.sh: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.