Comparison

MailerSend vs Novu

On the evidence we track, Novu leads this comparison with a composite score of 85/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
MailerSend67
★Novu85
Score
vioscaleAI score
MailerSend67 / 100medium · 63%
Novu85 / 100medium · 73%
Pricing
Free tier
MailerSend✓
Novu✓
Model
MailerSendcommercial
Price level
MailerSendunknown
Novumid
Starting price
MailerSend$7
Novu$30
Transparent
MailerSend✓
Novu✓
Integrations
Count
MailerSend33
Novu88
Security
Disclosure policy
MailerSend–
Novu✓
Gdpr
MailerSend✓
Novu✓
Hipaa
MailerSend–
Novu✓
Iso27001
MailerSend✓
Novu✓
Pci
MailerSend✓
Novu–
Soc2
MailerSend–
Novu✓
Trust center
MailerSend–
Reliability
Sla pct
MailerSend99.5
Novu99.9
Status page
MailerSend✓
Novu✓
Content
Faq
MailerSend7 items

Capabilities

Feature-by-feature on the axes that matter for communication apis. “-” means undocumented, not absent.

Channels
SMS
MailerSend✓
Novu✓
Voice
MailerSend-
Novu✗
WhatsApp
MailerSend✓
Novu✓
RCS
MailerSend-
Novu✗
Transactional email
MailerSend✓
Novu✓
Video / real-time
MailerSend-
Novu✗
In-app chat
MailerSend-
Novu✓
Verify / OTP / 2FA
MailerSend✓
Novu✓
Messaging
Two-way messaging
MailerSend✓
Novu✓
Reach
Geographic coverage
MailerSendRegional
NovuGlobal
Delivery
Email deliverability tools
MailerSend✓
Novu✓
Commercial
Published per-unit pricing
MailerSend✓
Novu✓

What each one is

The product in its own terms, so the numbers below have context.

MailerSend

A cloud messaging platform that enables developers to send transactional emails and text messages through an API, with built-in tools for managing delivery and tracking engagement

Independently observed

Novu

Leader

Infrastructure that allows developers to dispatch notifications through email, SMS, push, in-app, and chat, while also enabling AI agents to have two-way conversations with users on channels like Slack, WhatsApp, and Teams.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

MailerSend

from $7/moSubscriptionFree tier14-day trial

From $7/month. Free tier with 500 emails/month. 14-day free Professional trial.

  • FreeFree
    • Email API and SMTP relay
    • Email threading support
    • Drag-and-drop email builder
    • 1,000 API requests per day
    • 1 domain
    • +1 more
  • Hobby$7/month
    • Everything in Free, plus
    • User roles and permissions
    • 24-hour data retention
    • 10 templates
    • 1-day activity log retention
    • +1 more
  • Starter-
    • Everything in Hobby, plus
    • 50 sender identities
    • Inbound routing
    • SMS API (US and Canada)
    • 5 users
    • +3 more
  • Professional$25/month + $0.90 per 1,000 additional emails
    • Everything in Starter, plus
    • 1,000 domains
    • Unlimited templates
    • High-throughput API
    • Unlimited users
    • +2 more
as of verify ↗

Novu

Leader
from $30/moHybridFree tier

From $30/month (Pro). Free tier available. Team plan at $250/month. Enterprise custom pricing.

  • FreeFree
    • All channels: Email, In-app, SMS, Chat, Push
    • US + EU data residency
    • Up to 20 workflows
    • 2 environments (Dev + Prod)
    • 24-hour activity feed retention
  • ProFrom $30/month, plus $1.20 per 1K additional workflow runs
    • Everything in Free, plus:
    • 30,000+ workflow runs / month
    • 7-day activity feed retention
    • Remove Novu branding
    • Advanced email editor (blocks, layouts)
    • +1 more
  • Team$250/month
    • Everything in Pro, plus:
    • 250,000+ workflow runs / month
    • Up to 10 environments (Staging, QA, Pre-prod…)
    • 90-day activity feed retention
    • Unlimited team members
    • +3 more
  • EnterpriseContact sales
    • Everything in Team, plus:
    • 10M+ workflow runs / month (custom volume tiers)
    • Unlimited environments
    • Custom retention policies (feed, audit, logs)
    • Custom delay & digest windows
    • +6 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
MailerSend✓
Novu✓
CLI
MailerSend✓
Novu✓
Deployment
Cloud / SaaS
MailerSend✓
Novu✓
Self-hosted
MailerSend✗
Novu✓
Hybrid
MailerSend✗
Novu✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Slack

MailerSend

33 total - 32 not shared
  • Zapier
  • Supabase
  • Firebase
  • Symfony
  • Laravel
  • Airbyte
  • Airtable
  • Anymail
  • ChatGPT
  • Claude
  • Courier
  • Cursor
  • Django
  • Google Cloud
  • Integrately
  • Knock
  • Magento
  • Mailster
  • Make
  • NocoDB
  • Novu
  • Pabbly Connect
  • Partnero
  • Pipedream
  • +8 more
Independently observed

Novu

Leader
46 total - 45 not shared
  • SendGrid
  • Amazon SES
  • Postmark
  • Resend
  • Brevo
  • Mailgun
  • Mailjet
  • Braze
  • Infobip
  • Twilio
  • Plivo
  • AWS SNS
  • Vonage
  • SMS77
  • Telnyx
  • Termii
  • Gupshup
  • SMS Central
  • Firebase Cloud Messaging
  • Apple Push Notification
  • Expo Push
  • OneSignal
  • Pushpad
  • Pusher Beams
  • +21 more
Independently observed
Still deciding?

MailerSend or Novu: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.