Comparison

Luma Health vs Updox

No clear leader: Luma Health (64.9) and Updox (60.6) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Luma Health65
Updox61
Score
Vioscale score
Luma Health65 / 100low · 37%
Updox61 / 100low · 42%
Pricing
Free tier
Luma Health
Updox
Model
Luma Healthcommercial
Updoxquote
Price level
Luma Health
Updoxunknown
Transparent
Luma Health
Updox
Integrations
Count
Luma Health5
Updox90
Security
Gdpr
Luma Health
Updox
Hipaa
Luma Health
Updox
Iso27001
Luma Health
Updox
Pci
Luma Health
Updox
Soc2
Luma Health
Updox
Reliability
Status page
Luma Health
Updox
Market

Capabilities

Feature-by-feature on the axes that matter for patient engagement. “-” means undocumented, not absent.

Capabilities
Deployment model
Luma HealthCloud web app
UpdoxCloud web app
Digital pre visit intake forms and consents
Luma Health
Updox
Secure two way SMS text messaging
Luma Health
Updox
HL7 FHIR BI directional EHR sync
Luma Health
Updox-
Automated post visit satisfaction surveys nps
Luma Health
Updox-
Targeted patient health campaign broadcasts
Luma Health
Updox
Automated SMS email appointment reminders
Luma Health
Updox-
Secure PDF medical document sharing
Luma Health-
Updox-
Patient statement generation and portal payments
Luma Health
Updox-
HIPAA baas business associate agreement
Luma Health
Updox-
SOC2 type ii
Luma Health
Updox
ISO 27001
Luma Health
Updox-
Pricing model
Luma HealthEnterprise quote
UpdoxEnterprise quote

What each one is

The product in its own terms, so the numbers below have context.

Luma Health

A cloud-based system using artificial intelligence to streamline patient intake, communication, scheduling, and follow-up while integrating with healthcare IT infrastructure to reduce administrative burden and improve patient experience.

Independently observed

Updox

Updox provides healthcare providers with tools to manage patient communications, conduct telehealth visits, share documents securely, coordinate appointments, and process payments while maintaining HIPAA compliance and integrating with major EHR systems.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Luma Health

Pricing not documented yet.

Updox

Usage-based
  • StandardContact sales
    • Fax
    • Telehealth
    • Patient reminders
    • Text messaging
    • Broadcast messaging
  • EnterpriseContact sales
    • Fax
    • Telehealth
    • Patient reminders
    • Text messaging
    • Broadcast messaging
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Luma Health
Updox
Deployment
Cloud / SaaS
Luma Health
Updox

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Luma Health

5 total
  • NextGen Healthcare
  • Greenway Health
  • Nextech
  • Oracle Health
  • Tonic
Independently observed

Updox

Not documented yet.

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.

Luma Health vs Updox: an evidence-based comparison · Vioscale