Comparison

Luma Health vs Relatient

On the evidence we track, Luma Health leads this comparison with a composite score of 65/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Luma Health65
Relatient51
Score
Vioscale score
Luma Health65 / 100low · 37%
Relatient51 / 100low · 21%
Pricing
Model
Luma Healthcommercial
Relatient
Integrations
Count
Luma Health5
Relatient1
Security
Gdpr
Luma Health
Relatient
Hipaa
Luma Health
Relatient
Iso27001
Luma Health
Relatient
Soc2
Luma Health
Relatient
Reliability
Status page
Luma Health
Relatient
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for patient engagement. “-” means undocumented, not absent.

Capabilities
Deployment model
Luma HealthCloud web app
RelatientCloud web app
Digital pre visit intake forms and consents
Luma Health
Relatient
Secure two way SMS text messaging
Luma Health
Relatient
HL7 FHIR BI directional EHR sync
Luma Health
Relatient
Automated post visit satisfaction surveys nps
Luma Health
Relatient-
Targeted patient health campaign broadcasts
Luma Health
Relatient
Automated SMS email appointment reminders
Luma Health
Relatient
Secure PDF medical document sharing
Luma Health-
Relatient-
Patient statement generation and portal payments
Luma Health
Relatient
HIPAA baas business associate agreement
Luma Health
Relatient-
SOC2 type ii
Luma Health
Relatient
ISO 27001
Luma Health
Relatient-
Pricing model
Luma HealthEnterprise quote
Relatient-

What each one is

The product in its own terms, so the numbers below have context.

Luma Health

Leader

A cloud-based system using artificial intelligence to streamline patient intake, communication, scheduling, and follow-up while integrating with healthcare IT infrastructure to reduce administrative burden and improve patient experience.

Independently observed

Relatient

Relatient provides a unified platform that automates appointment scheduling, patient communication, and access workflows across call centers and digital channels, integrating with EHR systems to reduce administrative burden.

Independently observed

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Luma Health
Relatient
Deployment
Cloud / SaaS
Luma Health
Relatient

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Luma Health

Leader
5 total
  • NextGen Healthcare
  • Greenway Health
  • Nextech
  • Oracle Health
  • Tonic
Independently observed

Relatient

1 total
  • athenahealth
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.