Comparison

Luma Health vs Phreesia

On the evidence we track, Phreesia leads this comparison with a composite score of 64/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Luma Health56
★Phreesia64
Score
vioscaleAI score
Luma Health56 / 100low · 25%
Phreesia64 / 100medium · 54%
Pricing
Free tier
Luma Health–
Phreesia✓
Model
Luma Healthcommercial
Phreesiaquote
Price level
Luma Health–
Phreesialow
Transparent
Luma Health–
Phreesia✓
Integrations
Count
Luma Health8
Phreesia2
Security
Disclosure policy
Luma Health✓
Phreesia–
Gdpr
Luma Health✓
Phreesia–
Hipaa
Luma Health✓
Phreesia✓
Iso27001
Luma Health✓
Phreesia–
Pci
Luma Health–
Phreesia✓
Soc2
Luma Health✓
Phreesia✓
Reliability
Status page
Luma Health✓
Phreesia–
Content
Faq
Luma Health6 items
Phreesia7 items

Capabilities

Feature-by-feature on the axes that matter for patient engagement. “-” means undocumented, not absent.

Capabilities
Deployment model
Luma HealthCloud web app
PhreesiaCloud web app
Digital pre visit intake forms and consents
Luma Health✓
Phreesia✓
Secure two way SMS text messaging
Luma Health✓
Phreesia✓
HL7 FHIR BI directional EHR sync
Luma Health✓
Phreesia✓
Automated post visit satisfaction surveys nps
Luma Health✓
Phreesia✓
Targeted patient health campaign broadcasts
Luma Health✓
Phreesia✓
Automated SMS email appointment reminders
Luma Health✓
Phreesia✓
Secure PDF medical document sharing
Luma Health-
Phreesia-
Patient statement generation and portal payments
Luma Health✓
Phreesia✓
HIPAA baas business associate agreement
Luma Health✓
Phreesia✓
SOC2 type ii
Luma Health✓
Phreesia✓
ISO 27001
Luma Health✓
Phreesia-
Pricing model
Luma HealthEnterprise quote
Phreesiaquote

What each one is

The product in its own terms, so the numbers below have context.

Luma Health

A cloud-based AI system that reduces operational friction in healthcare by automating patient intake, appointment management, payments, and two-way communications. It integrates deeply with major EHR systems to coordinate clinical, financial, and administrative workflows across the patient journey.

Independently observed

Phreesia

Leader

A digital platform for managing patient registration, scheduling, payments, and communications in healthcare practices and health systems. It uses AI-enabled workflows to automate administrative tasks and improve collections.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Luma Health

Pricing not documented yet.

Phreesia

Leader
Quote-basedFree tier

Free full access through December 31, 2026. Custom subscription quotes based on organization size and workflows begin January 1, 2027.

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Luma Health✓
Phreesia✓
Deployment
Cloud / SaaS
Luma Health✓
Phreesia✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (3)
  • Oracle Health
  • MEDITECH
  • eClinicalWorks

Luma Health

11 total - 8 not shared
  • NextGen Healthcare
  • Greenway Health
  • Nextech
  • Tonic
  • Google Analytics
  • Epic
  • athenahealth
  • NextGen
Independently observed

Phreesia

Leader
8 total - 5 not shared
  • Zoom
  • Allscripts
  • Allscripts Practice Management
  • Allscripts TouchWorks
  • Allscripts Professional EHR
Independently observed
Still deciding?

Luma Health or Phreesia: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.