Comparison

LiveHelper Chat vs Tawk.to

On the evidence we track, Tawk.to leads this comparison with a composite score of 67/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
LiveHelper Chat57
Tawk.to67
Score
Vioscale score
LiveHelper Chat57 / 100low · 22%
Tawk.to67 / 100low · 41%
Pricing
Free tier
LiveHelper Chat
Tawk.to
Model
LiveHelper Chatcommercial
Tawk.tofree
Price level
LiveHelper Chatfree
Tawk.tofree
Transparent
LiveHelper Chat
Tawk.to
Integrations
Count
LiveHelper Chat25
Tawk.to8
Security
Disclosure policy
LiveHelper Chat
Tawk.to
Gdpr
LiveHelper Chat
Tawk.to
Reliability
Status page
LiveHelper Chat
Tawk.to
Adoption
Github stars
LiveHelper Chat59
Tawk.to
Activity
Commits last 30d
LiveHelper Chat2
Tawk.to
Release
Cadence days
LiveHelper Chat13
Tawk.to
History
LiveHelper Chat6 items
Tawk.to
Language
Primary
LiveHelper ChatPHP
Tawk.to
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for live chat. “-” means undocumented, not absent.

Capabilities
Round robin and skills based agent routing
LiveHelper Chat-
Tawk.to-
Canned responses and shortcut macros
LiveHelper Chat-
Tawk.to-
Real time typing preview sneek peek
LiveHelper Chat-
Tawk.to-
Visitor screen sharing co browsing
LiveHelper Chat-
Tawk.to-
Omnichannel whatsapp facebook SMS inbox
LiveHelper Chat-
Tawk.to-
Automated offline ticketing fallback
LiveHelper Chat-
Tawk.to-
Proactive outbound chat triggers
LiveHelper Chat-
Tawk.to-
Salesforce hubspot CRM contact sync
LiveHelper Chat-
Tawk.to-
Chat transcript export and audit logs
LiveHelper Chat-
Tawk.to-
SOC2 type ii
LiveHelper Chat-
Tawk.to-
ISO 27001
LiveHelper Chat-
Tawk.to-
Pricing model
LiveHelper Chat-
Tawk.to-

What each one is

The product in its own terms, so the numbers below have context.

LiveHelper Chat

A comprehensive customer support platform featuring live chat messaging, voice and video calls, screen sharing, and AI-powered chatbot capabilities. Can be self-hosted as open-source software or used as a managed cloud service.

Independently observed

Tawk.to

Leader

A completely free communication service allowing website owners to engage with visitors through live chat and multiple messaging channels. The platform includes AI-powered automation, shared inboxes, and native mobile applications for iOS, Android, macOS, and Windows.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

LiveHelper Chat

Open sourceFree tier

Free and open source

  • Open SourceFree
    • Live chat messaging
    • Voice, video, and screen sharing
    • AI chatbot integration
    • Mobile app support
    • REST API
    • +3 more
as of verify ↗

Tawk.to

Leader
FreeFree tier

100% free, forever

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
LiveHelper Chat
Tawk.to
iOS
LiveHelper Chat
Tawk.to
Android
LiveHelper Chat
Tawk.to
macOS
LiveHelper Chat
Tawk.to
Windows
LiveHelper Chat
Tawk.to
Linux
LiveHelper Chat
Tawk.to
Deployment
Cloud / SaaS
LiveHelper Chat
Tawk.to
Self-hosted
LiveHelper Chat
Tawk.to
On-premise
LiveHelper Chat
Tawk.to

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (5)
  • Telegram
  • WhatsApp
  • Facebook Messenger
  • Zapier
  • Twilio

LiveHelper Chat

25 total - 20 not shared
  • Google Business Message
  • Rasa
  • Gemini
  • ChatGPT
  • Ollama
  • n8n
  • Mattermost
  • Skype
  • Shopify
  • WordPress
  • Drupal
  • Prestashop
  • WHMCS
  • MessageBird
  • CloudTalk
  • Jitsi
  • Agora
  • Google Analytics
  • Google Authentication
  • Amazon S3
Independently observed

Tawk.to

Leader
8 total - 3 not shared
  • Email
  • REST API
  • Webhooks
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.