Comparison

LiveHelper Chat vs Tawk.to

On the evidence we track, Tawk.to leads this comparison with a composite score of 64/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
LiveHelper Chat47
★Tawk.to64
Score
vioscaleAI score
LiveHelper Chat47 / 100low · 23%
Tawk.to64 / 100medium · 51%
Pricing
Free tier
LiveHelper Chat✓
Tawk.to✓
Model
LiveHelper Chatopen_source
Tawk.tofree
Price level
LiveHelper Chatfree
Tawk.tofree
Transparent
LiveHelper Chat✓
Tawk.to✓
Integrations
Count
LiveHelper Chat25
Tawk.to7
Security
Disclosure policy
LiveHelper Chat–
Tawk.to✓
Gdpr
LiveHelper Chat✓
Tawk.to✓
Reliability
Status page
LiveHelper Chat–
Tawk.to✓
Adoption
Github stars
LiveHelper Chat59
Tawk.to–
Activity
Commits last 30d
LiveHelper Chat18
Tawk.to–
Release
Cadence days
LiveHelper Chat44
Tawk.to–
History
LiveHelper Chat7 items
Tawk.to–
Language
Primary
LiveHelper ChatPHP
Tawk.to–
Market
Availability
Content
Faq
LiveHelper Chat6 items
Tawk.to6 items

Capabilities

Feature-by-feature on the axes that matter for live chat. “-” means undocumented, not absent.

Capabilities
Round robin and skills based agent routing
LiveHelper Chat-
Tawk.to-
Canned responses and shortcut macros
LiveHelper Chat-
Tawk.to✓
Real time typing preview sneek peek
LiveHelper Chat-
Tawk.to-
Visitor screen sharing co browsing
LiveHelper Chat✓
Tawk.to-
Omnichannel whatsapp facebook SMS inbox
LiveHelper Chat-
Tawk.to✓
Automated offline ticketing fallback
LiveHelper Chat-
Tawk.to✓
Proactive outbound chat triggers
LiveHelper Chat-
Tawk.to✓
Salesforce hubspot CRM contact sync
LiveHelper Chat-
Tawk.to-
Chat transcript export and audit logs
LiveHelper Chat-
Tawk.to✓
SOC2 type ii
LiveHelper Chat-
Tawk.to-
ISO 27001
LiveHelper Chat-
Tawk.to-
Pricing model
LiveHelper Chat-
Tawk.to-

What each one is

The product in its own terms, so the numbers below have context.

LiveHelper Chat

An open-source live chat and email support system for websites with mobile apps, voice and video calling, screen sharing, and integrations with messaging platforms like Telegram, WhatsApp, and Facebook Messenger.

Independently observed

Tawk.to

Leader

A customer communication platform that integrates multiple messaging channels (email, chat, social media) into a single inbox, with AI-powered assistance for automated and personalized responses.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

LiveHelper Chat

Open sourceFree tier

Free and open source

  • Open SourceFree
    • Live chat messaging
    • Voice, video, and screen sharing
    • AI chatbot integration
    • Mobile app support
    • REST API
    • +3 more
as of verify ↗

Tawk.to

Leader
FreeFree tier

100% free, forever

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
LiveHelper Chat✓
Tawk.to✓
iOS
LiveHelper Chat✓
Tawk.to✗
Android
LiveHelper Chat✓
Tawk.to✗
CLI
LiveHelper Chat✓
Tawk.to✗
Deployment
Cloud / SaaS
LiveHelper Chat✓
Tawk.to✓
Self-hosted
LiveHelper Chat✓
Tawk.to✗

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (5)
  • Telegram
  • WhatsApp
  • Facebook Messenger
  • Zapier
  • Twilio

LiveHelper Chat

27 total - 22 not shared
  • Google Business Message
  • Rasa
  • Gemini
  • ChatGPT
  • Ollama
  • n8n
  • Mattermost
  • Skype
  • Shopify
  • WordPress
  • Drupal
  • Prestashop
  • WHMCS
  • MessageBird
  • CloudTalk
  • Jitsi
  • Agora
  • Google Analytics
  • Google Authentication
  • Amazon S3
  • Discord
  • Max Messenger
Independently observed

Tawk.to

Leader
10 total - 5 not shared
  • Email
  • REST API
  • Webhooks
  • SMS (Twilio)
  • SMS
Independently observed
Still deciding?

LiveHelper Chat or Tawk.to: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.