vioscaleAI
Comparison

Lark vs RingCentral

On the evidence we track, RingCentral leads this comparison with a composite score of 76/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Lark full profile →RingCentral full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Lark55
★RingCentral76
Score
vioscaleAI score
Lark55 / 100low · 44%
RingCentral76 / 100medium · 72%
Pricing
Free tier
Lark✓
RingCentral✓
Model
Larkcommercial
RingCentralfreemium
Price level
Larkunknown
RingCentrallow
Transparent
Lark✗
RingCentral✗
Integrations
Count
Lark–
RingCentral500
Security
Certifications
LarkSOC 2 Type II
RingCentral–
Disclosure policy
Lark–
RingCentral✓
Gdpr
Lark✓
RingCentral✓
Iso27001
Lark✓
RingCentral✓
Soc2
Lark✓
RingCentral✓
Reliability
Sla pct
Lark–
RingCentral99.999
Status page
Lark✓
RingCentral✓
Market
Availability
Content
Faq
Lark5 items
RingCentral7 items

Capabilities

Feature-by-feature on the axes that matter for collaboration software. “-” means undocumented, not absent.

Modality
Messaging
Lark✓
RingCentral✓
Video meetings
Lark✓
RingCentral✓
Whiteboard
Lark-
RingCentral-
Meetings
Screen sharing
Lark-
RingCentral✓
Recording / transcription
LarkRecording
RingCentralRecording + AI notes
Security
End-to-end encryption
Lark-
RingCentral-
SSO / SCIM
Lark-
RingCentral✓
Access
Guest / external access
Lark-
RingCentral✓
Compliance
Compliance controls
Lark✓
RingCentral✓
Deployment
Hosting
LarkCloud only
RingCentralCloud only
Scale
Max participants
Lark-
RingCentralup to 300 participants
Ecosystem
App marketplace
Lark-
RingCentral✓
Public API / bot framework
Lark✓
RingCentral✓
Commercial
Free tier
Lark✓
RingCentral✓

What each one is

The product in its own terms, so the numbers below have context.

Lark

An all-in-one collaboration platform integrating chat, meetings, document management, and project tools, enhanced with AI-powered workflows and automation capabilities.

Independently observed

RingCentral

Leader

A communication platform enabling businesses to automate and analyze customer interactions through AI-powered voice, messaging, and video capabilities. It helps organizations manage communications, improve customer satisfaction, and gain insights from customer interactions at scale.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Lark

from $6/moSubscriptionFree tier

Free to $12/user/month. Free Starter tier. Annual billing saves 16.6%.

  • StarterFree
    • Team collaboration
    • 20 users max
    • 100 GB storage
    • 1-on-1 video meetings
    • 18 months message history
    • +4 more
  • Basic$6/user/month billed annually
    • Team collaboration
    • 500 users max
    • 5 TB storage (expandable)
    • 1-on-1 video meetings
    • Unlimited message history
    • +4 more
  • ProContact sales
    • Team collaboration
    • 500 users max
    • 15 TB storage (expandable)
    • 500-participant video meetings
    • Unlimited message history
    • +8 more
  • EnterpriseContact sales
    • Team collaboration
    • Unlimited users
    • 15 TB + 30 GB per user storage (expandable)
    • 500-participant video meetings
    • Unlimited message history
    • +10 more
as of verify ↗

RingCentral

Leader
from $20/moSubscription

From $20/user/month (billed annually). Free trial available.

  • Core$20/user/month (billed annually)
    • Unlimited domestic calling
    • On-demand call recording
    • 100 toll-free minutes
    • 25 SMS per user per month
    • HD meetings (200 participants)
    • +4 more
  • Advanced$25/user/month (billed annually)
    • Everything in Core
    • CRM integrations
    • Connect multiple sites
    • Core reporting and insights
    • 1000 toll-free minutes
    • +6 more
  • Ultra$35/user/month (billed annually)
    • Everything in Advanced
    • 10000 toll-free minutes
    • 200 SMS per user per month
    • RingCentral Webinar
    • Historical and real-time insights
    • +3 more
  • Customer Engagement BundleContact sales
    • Everything in Ultra
    • Business SMS Booster
    • Call Queues Booster
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Lark✓
RingCentral✓
iOS
Lark✓
RingCentral✓
Android
Lark✗
RingCentral✓
macOS
Lark✗
RingCentral✓
Windows
Lark✗
RingCentral✓
Deployment
Cloud / SaaS
Lark✓
RingCentral✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Lark

Not documented yet.

RingCentral

Leader
13 total
  • Salesforce
  • HubSpot
  • Zendesk
  • Microsoft Teams
  • Google Workspace
  • Bullhorn
  • Netsuite
  • ServiceNow
  • Sugar CRM
  • Dynamics
  • Microsoft 365
  • ChatGPT
  • Claude
Independently observed
Still deciding?

Lark or RingCentral: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.