vioscale
Comparison

Freshsales vs SuiteCRM

On the evidence we track, Freshsales leads this comparison with a composite score of 84/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Freshsales full profile →SuiteCRM full profile →
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★Freshsales84
SuiteCRM59
Score
Vioscale score
Freshsales84 / 100medium · 73%
SuiteCRM59 / 100medium · 54%
Pricing
Free tier
Freshsales✗
SuiteCRM✓
Model
Freshsalescommercial
SuiteCRMcommercial
Price level
Freshsaleslow
SuiteCRMfree
Transparent
Freshsales✓
SuiteCRM✓
Integrations
Count
Freshsales1,200
SuiteCRM1
Security
Disclosure policy
Freshsales✓
SuiteCRM–
Gdpr
Freshsales✓
SuiteCRM–
Iso27001
Freshsales✓
SuiteCRM–
Scorecard
Freshsales–
SuiteCRM3.8
Soc2
Freshsales✓
SuiteCRM–
Reliability
Sla pct
Freshsales99.9
SuiteCRM–
Status page
Freshsales✓
SuiteCRM–
Adoption
Github stars
Freshsales–
SuiteCRM5,694
Activity
Commits last 30d
Freshsales–
SuiteCRM35
Release
Cadence days
Freshsales30
SuiteCRM42
History
Freshsales–
SuiteCRM20 items
License
Spdx
Freshsales–
SuiteCRMAGPL-3.0
Language
Primary
Freshsales–
SuiteCRMPHP
Market
Availability
FreshsalesAvailable worldwide · HQ US
SuiteCRM–
Content
Faq
Freshsales8 items
SuiteCRM–

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Freshsales✓
SuiteCRM✓
Deal / pipeline management
Freshsales✓
SuiteCRM✓
Lead scoring
Freshsales✓
SuiteCRM-
Communication
Email sync & tracking
Freshsales✓
SuiteCRM✓
Automation
Marketing automation
Freshsales-
SuiteCRM-
Workflow automation
Freshsales✓
SuiteCRM-
Insight
Reporting & dashboards
Freshsales✓
SuiteCRM-
Sales forecasting
Freshsales✓
SuiteCRM-
Access
Native mobile app
Freshsales✗
SuiteCRM-
Extensibility
Public API
Freshsales✓
SuiteCRM✓
Custom fields & objects
Freshsales✓
SuiteCRM✓

What each one is

The product in its own terms, so the numbers below have context.

Freshsales

Leader

A cloud-based sales CRM that enables teams to organize contacts, manage deals through visual pipelines, and automate repetitive tasks. It integrates AI-powered insights and lead scoring to streamline the sales process.

Independently observed

SuiteCRM

An open-source, enterprise-grade CRM platform designed for self-hosting and cloud deployment. Built on standard technologies (Apache, PHP, MySQL), it provides organizations with full control over their customer relationship data and the ability to customize the solution to their needs.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Freshsales

Leader
from $9/moSubscription21-day trial

From $9/user/month, billed annually. Free 21-day trial.

  • Growth$9/user/month, billed annually
    • Kanban view
    • Contact lifecycle stages
    • Chat, Email, and phone
    • Email templates
    • Custom fields
    • +1 more
  • Pro$39/user/month, billed annually
    • Everything in Growth, plus:
    • Contact scoring
    • Deal insights
    • Custom sales activities
    • Territory management
    • +1 more
  • Enterprise$59/user/month, billed annually
    • Everything in Pro, plus:
    • Forecasting insights
    • Field-level permissions
    • Custom modules
    • Sandbox
    • +1 more
as of verify ↗

SuiteCRM

Open sourceFree tier

Open source free deployment. Commercial support packages available.

  • SuiteCRMFree
  • SuiteASSUREDContact sales
  • SuiteCRM Hosted-
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Freshsales✓
SuiteCRM✓
Deployment
Cloud / SaaS
Freshsales✓
SuiteCRM✓
Self-hosted
Freshsales✗
SuiteCRM✓
Hybrid
Freshsales✗
SuiteCRM✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Freshsales

Leader
2 total
  • Email
  • Chat
Independently observed

SuiteCRM

1 total
  • Outlook
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.