Freshsales vs Salesforce Sales Cloud
On the evidence we track, Freshsales leads this comparison with a composite score of 84/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Freshsales
LeaderA cloud-based sales CRM that enables teams to organize contacts, manage deals through visual pipelines, and automate repetitive tasks. It integrates AI-powered insights and lead scoring to streamline the sales process.
Salesforce Sales Cloud
Salesforce offers integrated CRM solutions that combine contact and opportunity management, email marketing, workflow automation, and compliance tools. The platform includes specialized editions for different business needs, from basic startup packages to advanced marketing intelligence and personalization capabilities.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Freshsales
LeaderFrom $9/user/month, billed annually. Free 21-day trial.
- Growth$9/user/month, billed annually
- Kanban view
- Contact lifecycle stages
- Chat, Email, and phone
- Email templates
- Custom fields
- +1 more
- Pro$39/user/month, billed annually
- Everything in Growth, plus:
- Contact scoring
- Deal insights
- Custom sales activities
- Territory management
- +1 more
- Enterprise$59/user/month, billed annually
- Everything in Pro, plus:
- Forecasting insights
- Field-level permissions
- Custom modules
- Sandbox
- +1 more
Salesforce Sales Cloud
From $25/user/month (Starter) or $1,500/org/month (Marketing Cloud editions). Annual billing available.
- Salesforce Starter$25/user/month (starting price, transaction fees apply)
- Lead, Account, Contact, and Opportunity Management
- Dynamic Email Marketing and Analytics
- Built-in Sales Flows and Lead Routing
- Connected Slack Conversations
- Marketing Cloud Next Growth Edition$1,500/org/month billed annually
- Agentforce Campaign Creation
- Multi-Channel Journeys
- Forms and Landing Pages
- Marketing Cloud Next Advanced Edition$3,250/org/month billed annually
- Agentforce Campaign Creation
- Path Experimentation
- Two-Way Conversations for SMS and WhatsApp
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Freshsales
Leader- Chat
Salesforce Sales Cloud
- MuleSoft
- Slack
- Informatica
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.