Freshsales vs Pipedrive
On the evidence we track, Freshsales leads this comparison with a composite score of 84/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Freshsales
LeaderA sales customer relationship management system combining pipeline and lead management with artificial intelligence-driven recommendations to help teams engage prospects, manage deals, and improve sales efficiency.
Pipedrive
A sales CRM that enables teams to track sales pipelines, qualify leads, manage deals, and automate sales workflows to boost sales efficiency and revenue
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Freshsales
LeaderFrom $9/user/month, billed annually. Free 21-day trial.
- Growth$9/user/month, billed annually
- Kanban view
- Contact lifecycle stages
- Chat, Email, and phone
- Email templates
- Custom fields
- +1 more
- Pro$39/user/month, billed annually
- Everything in Growth, plus:
- Contact scoring
- Deal insights
- Custom sales activities
- Territory management
- +1 more
- Enterprise$59/user/month, billed annually
- Everything in Pro, plus:
- Forecasting insights
- Field-level permissions
- Custom modules
- Sandbox
- +1 more
Pipedrive
From £14/user/mo. Free 14-day trial.
- Starter£14/user/mo
- Lead, calendar and pipeline management
- Real-time sales feed
- 500+ integrations
- Lite£39/user/mo
- Full email sync with tracking
- Automations and nurturing sequences
- Subscriptions and forecast reports
- Meeting scheduler and contacts timeline
- Growth£59/user/mo
- Lead generation and routing
- Custom scoring and company data enrichment
- AI-powered multi-email tools
- E-signatures for quotes and proposals
- Premium£79/user/mo
- Account security rules and alerts
- Phone and email data enrichment
- Sandbox testing account
- Extended phone support
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Freshsales
Leader- Chat
Pipedrive
- Zapier
- WhatsApp Business
- Surfe
- JustCall
- Microsoft Teams
- Google Meet
- Gmail
- Outlook
- Zoom
- Lemlist
- PandaDoc
- QuickBooks
- sevdesk
- Lexware
- Asana
- SMS API
- SallyAI
- CloudTalk
- Xero
- Trello
- SMS API INTEGRATOR
- Apollo.io
- +4 more
Freshsales or Pipedrive: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.