Freshsales vs Pipedrive
No clear leader: Freshsales (83.9) and Pipedrive (83.2) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Freshsales
A cloud-based sales CRM that enables teams to organize contacts, manage deals through visual pipelines, and automate repetitive tasks. It integrates AI-powered insights and lead scoring to streamline the sales process.
Pipedrive
A cloud-based sales management platform that helps teams organize leads, manage pipelines, and automate workflows. It includes email sync, reporting, AI-powered recommendations, and integrations with 500+ business applications.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Freshsales
From $9/user/month, billed annually. Free 21-day trial.
- Growth$9/user/month, billed annually
- Kanban view
- Contact lifecycle stages
- Chat, Email, and phone
- Email templates
- Custom fields
- +1 more
- Pro$39/user/month, billed annually
- Everything in Growth, plus:
- Contact scoring
- Deal insights
- Custom sales activities
- Territory management
- +1 more
- Enterprise$59/user/month, billed annually
- Everything in Pro, plus:
- Forecasting insights
- Field-level permissions
- Custom modules
- Sandbox
- +1 more
Pipedrive
From £14/seat/month, billed monthly or annually (save 42% with annual). 14-day free trial, no credit card required.
- Lite£14/seat/month or £168/seat/year
- View and manage leads, deals, contacts, calendar events
- Lead, calendar and pipeline management
- AI-powered report generation
- Real-time sales feed with task tracking
- 500+ integrations including Zapier, Zoom, Lemlist
- Growth£39/seat/month or £468/seat/year
- Lite plan features
- Full email sync with Gmail, Outlook tracking
- Bulk email sending with open and click tracking
- Workflow automations and email sequences
- Subscription billing and revenue forecasting
- +1 more
- Premium£59/seat/month or £708/seat/year (Most Popular)
- Growth plan features
- LeadBooster for lead generation and routing
- Custom lead scoring models and company data enrichment
- AI-powered email tools with team inboxes
- Contracts and e-signature support
- +2 more
- Ultimate£79/seat/month or £948/seat/year
- Premium plan features
- Account security with suspicious activity alerts
- Password requirements and IP/time-based access restrictions
- Phone and email data enrichment for outreach
- Sandbox testing environment
- +2 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Freshsales
- Chat
Pipedrive
- Zapier
- WhatsApp Business
- Surfe
- JustCall
- Microsoft Teams
- Google Meet
- Gmail
- Outlook
- Zoom
- Lemlist
- PandaDoc
- QuickBooks
- sevdesk
- Lexware
- Asana
- SMS API
- SallyAI
- CloudTalk
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.