Comparison

Freshsales vs Keap

On the evidence we track, Freshsales leads this comparison with a composite score of 84/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Freshsales84
Keap60
Score
Vioscale score
Freshsales84 / 100medium · 73%
Keap60 / 100low · 36%
Pricing
Free tier
Freshsales
Keap
Model
Freshsalescommercial
Price level
Freshsaleslow
Keaphigh
Transparent
Freshsales
Keap
Integrations
Count
Freshsales1,200
Keap6
Security
Disclosure policy
Freshsales
Keap
Gdpr
Freshsales
Keap
Iso27001
Freshsales
Keap
Soc2
Freshsales
Keap
Reliability
Sla pct
Freshsales99.9
Keap
Status page
Freshsales
Keap
Release
Cadence days
Freshsales30
Keap
Content
Faq
Freshsales8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Freshsales
Keap
Deal / pipeline management
Freshsales
Keap
Lead scoring
Freshsales
Keap
Communication
Email sync & tracking
Freshsales
Keap
Automation
Marketing automation
Freshsales-
Keap
Workflow automation
Freshsales
Keap
Insight
Reporting & dashboards
Freshsales
Keap
Sales forecasting
Freshsales
Keap
Access
Native mobile app
Freshsales
Keap
Extensibility
Public API
Freshsales
Keap
Custom fields & objects
Freshsales
Keap

What each one is

The product in its own terms, so the numbers below have context.

Freshsales

Leader

A cloud-based sales CRM that enables teams to organize contacts, manage deals through visual pipelines, and automate repetitive tasks. It integrates AI-powered insights and lead scoring to streamline the sales process.

Independently observed

Keap

A comprehensive CRM and automation solution that combines contact management, sales pipeline tracking, and marketing campaigns to help small businesses reduce manual work and accelerate revenue growth.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Freshsales

Leader
from $9/moSubscription21-day trial

From $9/user/month, billed annually. Free 21-day trial.

  • Growth$9/user/month, billed annually
    • Kanban view
    • Contact lifecycle stages
    • Chat, Email, and phone
    • Email templates
    • Custom fields
    • +1 more
  • Pro$39/user/month, billed annually
    • Everything in Growth, plus:
    • Contact scoring
    • Deal insights
    • Custom sales activities
    • Territory management
    • +1 more
  • Enterprise$59/user/month, billed annually
    • Everything in Pro, plus:
    • Forecasting insights
    • Field-level permissions
    • Custom modules
    • Sandbox
    • +1 more
as of verify ↗

Keap

from $299/moSubscription

$299/month. Includes full platform access.

  • Keap$299/month (billed at $2,988/year)
    • Contact management
    • Contact segmentation with tags
    • Tasks and notes
    • Company records
    • Custom fields
    • +29 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Freshsales
Keap
Deployment
Cloud / SaaS
Freshsales
Keap

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Freshsales

Leader
2 total
  • Email
  • Chat
Independently observed

Keap

6 total
  • Gmail
  • Outlook
  • PayPal
  • Stripe
  • Eway
  • Google My Business
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.