Comparison

Folk vs Freshsales

On the evidence we track, Freshsales leads this comparison with a composite score of 84/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Folk58
★Freshsales84
Score
vioscaleAI score
Folk58 / 100medium · 71%
Freshsales84 / 100medium · 72%
Pricing
Free tier
Folk✗
Freshsales✗
Model
Freshsalescommercial
Price level
Folkmid
Freshsaleslow
Starting price
Folk–
Freshsales$9
Transparent
Folk✓
Freshsales✓
Integrations
Count
Folk18
Freshsales1,200
Security
Disclosure policy
Folk–
Freshsales✓
Gdpr
Folk–
Freshsales✓
Iso27001
Folk–
Freshsales✓
Soc2
Folk✓
Freshsales✓
Trust center
Reliability
Sla pct
Folk–
Freshsales99.9
Status page
Folk✓
Freshsales✓
Release
Cadence days
Folk–
Freshsales30
Content
Faq
Freshsales8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Folk✓
Freshsales✓
Deal / pipeline management
Folk✓
Freshsales✓
Lead scoring
Folk✗
Freshsales✓
Communication
Email sync & tracking
Folk✓
Freshsales✓
Automation
Marketing automation
Folk✓
Freshsales✓
Workflow automation
Folk✓
Freshsales✓
Insight
Reporting & dashboards
Folk✓
Freshsales✓
Sales forecasting
Folk✗
Freshsales✓
Access
Native mobile app
Folk✓
Freshsales✓
Extensibility
Public API
Folk✓
Freshsales✓
Custom fields & objects
Folk✓
Freshsales✓

What each one is

The product in its own terms, so the numbers below have context.

Folk

Folk is a web and mobile CRM platform that consolidates contacts, emails, conversations, and deals from multiple sources in one interface. It automates email workflows, generates AI summaries of interactions, and integrates with email providers, messaging apps, and business tools to reduce manual data entry.

Independently observed

Freshsales

Leader

A sales customer relationship management system combining pipeline and lead management with artificial intelligence-driven recommendations to help teams engage prospects, manage deals, and improve sales efficiency.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Folk

from $30/moSubscription

From $24/member/mo (annual) or $30/member/mo (monthly). Two tiers.

  • Standard$30/member/mo billed monthly, $24/member/mo billed annually
  • Premium$60/member/mo billed monthly, $48/member/mo billed annually
as of verify ↗

Freshsales

Leader
from $9/moSubscription21-day trial

From $9/user/month, billed annually. Free 21-day trial.

  • Growth$9/user/month, billed annually
    • Kanban view
    • Contact lifecycle stages
    • Chat, Email, and phone
    • Email templates
    • Custom fields
    • +1 more
  • Pro$39/user/month, billed annually
    • Everything in Growth, plus:
    • Contact scoring
    • Deal insights
    • Custom sales activities
    • Territory management
    • +1 more
  • Enterprise$59/user/month, billed annually
    • Everything in Pro, plus:
    • Forecasting insights
    • Field-level permissions
    • Custom modules
    • Sandbox
    • +1 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Folk✓
Freshsales✓
Deployment
Cloud / SaaS
Folk✓
Freshsales✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Folk

38 total
  • Gmail
  • Outlook
  • Google Calendar
  • Google Contacts
  • LinkedIn
  • Sales Navigator
  • WhatsApp
  • WhatsApp Business
  • Zapier
  • Make
  • OpenAI
  • ChatGPT
  • Perplexity
  • Clearbit
  • Apollo
  • Prospeo
  • Dropcontact
  • Datagma
  • PeopleDataLabs
  • Salesforge
  • Lemlist
  • La Growth Machine
  • KrispCall
  • Allo
  • +14 more
Independently observed

Freshsales

Leader
2 total
  • Email
  • Chat
Independently observed
Still deciding?

Folk or Freshsales: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.